Zenith Insurance Avis 

9 042
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Assurance auto

Écrit par l'entreprise

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(9 042)

415 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent price uncomplicated

Excellent price uncomplicated. Specially the payment date projection.. allow you to knowin advancewhat'scomingand when .
So far 9/10 .

12 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you for taking the time to leave your fab five-star review!

Welcome to Zenith Insurance.

Vicky

Noté 5 sur 5 étoiles

Quick and easy very polite customer…

Quick and easy very polite customer service and helpful. Also my documents came in post within seven days.

18 juin 2026
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Réponse de Zenith Insurance

Hey,

Thank you for taking the time to leave us your great five-star review!

Vicky

Noté 5 sur 5 étoiles

Easy car insurance online purchase

I purchased my car insurance online and the service was very straightforward and easy to complete hassle free.

13 juin 2026
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Réponse de Zenith Insurance

Hi Victor,

Thank you for taking the time to leave us your fab five-star review!
We love that you found your online purchase hassle-free and straightforward.

Vicky

Noté 1 sur 5 étoiles

Don't allow this insurer to overcharge on an accepted quote. Sharp practice!

Having spent some time speaking to a reprosentative of Zenith insurance I accepted a quotation shortly afterwards a higher amount than agreed was taken from my bank account. When this came to light I had to spend 2hrs 12 mins of my valuable time trying to sort this out...my call was dropped after waiting in a queue 6 times with no explanation. When I finally got through to someone they attempted to palm me off with some rubbish about 'Quote slippage'..utter rubbish! This is sharp practice plain and simple. Unforntunately this seems to now be the norm for certain insurance companies. Do it to enough customers, only a small percentage will pick up on it or would be willing to go through the pain of trying to claw back the overcharged monies. It is not acceptable or right in any way.

22 juin 2026
Avis spontané
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Réponse de Zenith Insurance

Hi John,

Thank you for taking the time to share your feedback. We are sorry to hear about the frustration and inconvenience you experienced when trying to resolve this matter.

Your comments have been added to your current complaint file so our customer relations team can investigate further for you. We would like to reassure you that we take concerns regarding payments and quotations very seriously, and this is not the level of service we aim to provide.


Vicky

Noté 4 sur 5 étoiles

Mostly smooth

Mostly smooth but I was assuming that you could make amendments easily on the website after taking out cover.
This is not so. Only basic changes can be made everything else you have to ring up.

25 juin 2026
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Réponse de Zenith Insurance

Hi Victoria,

Thank you for taking the time to leave us your honest review!

We appreciate your comments regarding policy amendments and understand that having to call for certain changes may not have met your expectations. While some basic amendments can be made online, more complex changes require assistance from our team to ensure they are processed accurately and your cover remains correct. Your feedback is valuable and will be taken into consideration as we continue to improve our online services.

Vicky

Noté 1 sur 5 étoiles

Worst insurance company I’ve ever dealt…

Worst insurance company I’ve ever dealt with in almost 30years of driving.
Would recommend any other company over this one!

24 juin 2026
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Réponse de Zenith Insurance

Hi Jake,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations, especially given your many years of driving experience.

We appreciate your comments and understand your frustration. While we're disappointed that we were unable to change your view, we respect your feedback and will take it into consideration as we continue to review and improve our service.

Rachel

Noté 5 sur 5 étoiles

Best ever

Best ever. I will keep going with you guys

23 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you so much for your great 5 star review!

We’re really pleased to hear that you’ve had such a positive experience with us and that you plan to stay with Zenith Insurance. It means a lot to know our service is working well for you.

We really appreciate your support and look forward to continuing to help you in the future!

Many Thanks
Laura

Noté 5 sur 5 étoiles

Excellent service

Excellent service, clear understandable efficient

14 juin 2026
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Réponse de Zenith Insurance

Hello,

Thank you for your fantastic review!

We're delighted to hear that you found our service clear, easy to understand and efficient. Providing a straightforward and positive experience for our customers is always our goal, so it's great to know we delivered on that for you.

We really appreciate your feedback and thank you for choosing Zenith Insurance!

Thanks Laura

Noté 5 sur 5 étoiles

Great service

Simple and easy to use site fast quote time and prompt reply and got everything sorted in no time at all

23 juin 2026
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Réponse de Zenith Insurance

Hey Andrew,

Thank you for taking the time to leave your fab five-star review!

Vicky

Noté 5 sur 5 étoiles

Nice and easy.

13 juin 2026
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Réponse de Zenith Insurance

Hi Magenta,

I'm pleased to hear you found it nice and easy insuring with ourselves!

Kirsty

Noté 5 sur 5 étoiles

Excellent price and service

Excellent price and service
I really want to stay with Zenith but my insurance been auto renewed 🤔

22 juin 2026
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Réponse de Zenith Insurance

Hello A H,

Thank you for taking the time to leave us your 5 star review. Welcome to Zenith!

Rachel

Noté 5 sur 5 étoiles

Simple explaining

Simple explaining, good price

14 juin 2026
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Réponse de Zenith Insurance

Hi Customer,
Thank you for your 5 star review.
Rachel

Noté 5 sur 5 étoiles

so easy and quick

12 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you for your 5 star review and feedback. It's great to hear that you found the whole process so easy and quick.

Leanne

Noté 5 sur 5 étoiles

Competitive pricing and intuitive…

Competitive pricing and intuitive onboarding experience. Clear policy and terms documentation.

15 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you for your 5 star review and feedback. It's to hear that you enjoyed our intuitive onboarding experience and found our pricing competitive. We also appreciate you mentioning our documentation. We work hard to keep our policies and terms as clear and straightforward as possible for our customers.

Leanne

Noté 5 sur 5 étoiles

Very fast and easy to work with and…

Very fast and easy to work with and very cheap

13 juin 2026
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Réponse de Zenith Insurance

Hi,

Thank you for your 5 star review and feedback. It's great to hear that you found our service fast, easy to work with, and very cheap.

Leanne

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