Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Voir plus
L'entreprise a répondu
Found Zenith through Go Compare and they offered a really decent price compared to other providers + I added no claims discount protection and guaranteed replacement car add-ons as it was worth it... Voir plus
L'entreprise a répondu
The experience i had with Zenith Insurance was very easy and it was sort in minutes. They was very helpful and understanding and know what i need from the start
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Coordonnées de contact
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Royaume-Uni
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Bien
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Zenith Insurance
Hello,
Thank you for your review!
We're pleased to hear that you’re happy with your insurance and the price you received.
Welcome to Zenith Insurance!
Kind regards,
Laura
Great and easy syatem carinsurence👍 i…
Great and easy syatem carinsurence👍 i do suggest to friend.
1 juillet 2026
Réponse de Zenith Insurance
Hi Abdul
Thank you for taking the time to leave a review.
We're delighted to hear that arranging your cover was a straightforward experience and that you'd feel confident recommending us to others. Your support is greatly appreciated.
Karl
I was not quite sure with some details…
I was not quite sure with some details e.g NCD, Zenith did some checks and made right
26 juin 2026
Réponse de Zenith Insurance
Hi Kate
Thank you for taking the time to leave a review.
We're pleased to hear that our team was able to assist with your query and ensure everything was corrected for you. It's great to know you felt supported when you needed a little extra help.
Karl
Price price
10 juillet 2026
Réponse de Zenith Insurance
Hi Arnis,
Thanks for taking the time to leave your review and feedback with ourselves!
Kirsty
My Zenith Insurance Experience
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms.
The staff was very professional and patient all through the process.
I was impressed when my insurance documents were sent promptly as they said. Zenith is a superb insurance agent indeed.
9 juillet 2026
Réponse de Zenith Insurance
Hi V,
Thanks for your 5 star review! It's fantastic to hear that you found it easy getting your car insured with ourselves and the agent you spoke with was professional and explained everything clearly for you!
Kirsty
Adviser made me feel relaxed,as i had…
Adviser made me feel relaxed,as i had heard good things about zenith,and was nervous about joining
6 juillet 2026
Réponse de Zenith Insurance
Hi Stevie,
Thanks for taking the time to leave your 5 star review and feedback with ourselves! I'm pleased to hear the agent you spoke with made you feel relaxed!
Kirsty
Wish I had read the reviews before I…
Wish I had read the reviews before I went with Zenith. One side of the company has no clue what the other side is doing! Sent documents 3 times before they were finally excepted, got a letter to prove it was excepted, 2 days later they send another email to say as they haven’t received my documents they will increase my premium by double!!
6 juillet 2026
Avis spontané
Réponse de Zenith Insurance
Hi Verity,
Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear about the difficulties you experienced when sending in the requested documents and having them acknowledged. Please can you email your policy details over to social@zenithinsurance-bisl.co.uk so we can look into this further for you.
Kirsty
I wanted to cancel my policy and the…
I wanted to cancel my policy and the customer service department said i cant cancel very disappointed.
Kind regards
Banu
9 juillet 2026
Avis spontané
Réponse de Zenith Insurance
Hi Banu,
Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear you are having issues getting your policy cancelled. Please email your policy details over to social@zenithinsurance-bisl.co.uk so we can assist you further with this.
Kirsty
Réponse de Zenith Insurance
Hi James,
Thank you for taking the time to leave us a review! We're delighted to hear that you found it easy to arrange your car insurance cover with us.
Thanks, Rachael
Terrible
Terrible, trivial emails sent despite previous answers by email. Moreover, important emails from me unanswered. I don’t even know if I’m insured today (old insurance expired).
9 juillet 2026
Réponse de Zenith Insurance
Hi Barrie,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding your insurance cover and the lack of timely communication.
We appreciate you bringing this to our attention. Our team will be in touch with you shortly to discuss your concerns, clarify your insurance status, and work towards resolving the issues you've raised.
Vicky
Great service and easy online access.
4 juin 2026
Réponse de Zenith Insurance
Hi Bruce,
Thank you for taking the time to leave us a review. We're delighted to hear that you received great service and found our online access easy to use. We really appreciate your kind feedback.
Rachel
Réponse de Zenith Insurance
Hi Elliot,
Thank you for taking the time to leave your five-star review!
Vicky
Bad company .
14 juin 2026
Réponse de Zenith Insurance
Hi Rafael,
Thank you for taking the time to leave your feedback. I am very sorry that you were not happy with your experience with us.
When a policy is issued, validation checks are performed against the details provided to ensure the information held on the policy is accurate. We understand that these checks may have caused frustration, and we are very sorry that this has led to a negative experience.
We value all customer feedback and appreciate you sharing your concerns. Your comments will be reviewed by the relevant team as we continue to look for ways to improve our service.
Vicky
I don't even want to give 1* but I have…
I don't even want to give 1* but I have to to write a review.I have only been with zenith for 1 month.I got a letter asking me to send my documents over in June,which I did on the 14th June.On Wednesday the 1st July I recieved a letter saying my insurance will be cancelled on the 3rd of July.I rung them up on the 1st July and told the guy I sent them on the 14th of June,he said oh yes I can see that but can you send them again,so I sent them on Wednesday the 1st of July and on Sunday I woke up to a text and email telling me my insurance has been cancelled.Couldnt ring them as they was closed on sunday,so rung them this morning at 8am to be kept on hold 3 times for 10 minutes and on the call for 45 minutes,to then be told I need to ring back at 9am,I was late for work so couldn't ring them till 2pm...I rung at 2 pm today & I was on the phone for 40 minutes,put on hold twice with the lady and then told they still haven't got my documents so I need to resend them & ring back tommorow.Absolutly distgusting how they think they can treat people like this.Its really stressed me out and I've had no car for work and school & wont have tomorrow too.Ive tried to resend my documents today and tonight but the email address can not be found.Do not go with this company it's awful and would not recommend.So when I ring up tommorow they will tell me they haven't recieved my documents again as apparently the email address cannot be found.Absolutly distgusting company
6 juillet 2026
Avis spontané
Réponse de Zenith Insurance
Hi Sarah,
Thank you for bringing this to our attention. We're sorry to hear about your experience and appreciate how frustrating this situation must have been.
We'd like the opportunity to investigate what happened with your documents and the cancellation of your policy. Please email your full name, policy number, and a copy of your review to social@zenithinsurance-bisl.co.uk, and our team will look into this for you as quickly as possible.
We look forward to hearing from you so we can review your case.
Rachel
Top service
26 juin 2026
Réponse de Zenith Insurance
Hello,
Thank you for your excellent feedback!
We're delighted to hear you received top service. We appreciate you taking the time to share your experience and thank you for choosing Zenith Insurance.
Thanks Laura
Réponse de Zenith Insurance
Hi Aleksander,
Thanks for taking the time to share your feedback. It is great to hear that you found the process so easy and understandable.
Leanne
Not had the full experience of Zenith…
Not had the full experience of Zenith as I’ve only just started with them, but it all went really well setting it up and I’m happy so far
29 mai 2026
Réponse de Zenith Insurance
Hi Jane,
Thank you for your 5 star review and feedback. It is great to hear that setting up your policy went so smoothly and that you are happy with everything so far.
Leanne
I have been asked for impossible…
I have been asked for impossible documents regards past claims and stressed me out, I wish I never selected zenith for my car insurance
1 juillet 2026
Réponse de Zenith Insurance
Hi Adam,
I so sorry to hear that you are feeling stressed out by this. We never want our customers to feel this way.
We want to look into this for you and see what we can do to make things easier. We will be in touch with you to see how we can help.
Leanne
Easy to navigate
Easy to navigate, answer the questions and payments. Good value for money.
1 juillet 2026
Réponse de Zenith Insurance
Hi Roslyn,
Thank you for the great feedback!
We are delighted to hear that you found our website easy to navigate, from answering the initial questions right through to making your payment.
Leanne
Réponse de Zenith Insurance
Hi Jason,
Thank you so much for the fantastic recommendation!
We are delighted to hear that your experience was easy, quick, and very affordable.
Leanne
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