ZOP Avis 

52
TrustScore 1.5 sur 5

1,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not trust these platforms. Fack or defective products. No replacement/ refund. Poor response even after provided evidence. Simply refuse to replace the item stating that not in policy where as o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Worst experience on earbuds purchase. Two times delivered faulty earbuds. I will suggest community not to purchase any items from zop al though it is claimed cheaper. Zop loot customer by supply non w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

BlendX Portable Blender 380ML USB Rechargeable Mini Juicer 6 Stainless Steel Blades , product is good and nice. But here I received Damaged product piece inside the package only , I told them and sh... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I had a very disappointing experience with ZOP. I ordered The Healthspan Co. Vitamin D3 + K2 (MK7) 120 Tablets and waited nearly three weeks without receiving the product or any shipment trackin... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

52 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,3

Tous les avis

(52)

52 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never buy from Zop

I bought a power bank as it looked cheaper like 400 for 10000Mah. It is not working from day one and they are not accepting return even if I claimed it is not working.

29 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We are sorry to hear about your experience and understand your concern regarding the delay with your order.

Please be assured that this is not the experience we want for our customers. We request you to kindly share your order ID so we can check the status immediately and assist you with the best possible resolution regarding the shipment or refund.

You may also contact us directly through:

Email: Support@zop.in
WhatsApp Chat Support: 9599225628

Our team will look into this on priority and help resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

I found it fake product delivered in…

I found it fake product delivered in place of showing good quality on there web page. They delivered headphones which is really cheap and not of Zop brand written anywhere, I redeemed Google voucher for this purchase, map or the product was 1999, in really product is not more that 150 rupees.

1 mai 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We are sorry to hear about your experience and understand your concern regarding the delay with your order.

Please be assured that this is not the experience we want for our customers. We request you to kindly share your order ID so we can check the status immediately and assist you with the best possible resolution regarding the shipment or refund.

You may also contact us directly through:

Email: Support@zop.in
WhatsApp Chat Support: 9599225628

Our team will look into this on priority and help resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

I ordered a product from zop.and made…

I ordered a product from zop.and made the payment, but it was not delivered. This appears to be a fraudulent transaction. Customer care is also not responding. Kindly take immediate action and help me get a refund.

6 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We are sorry to hear about your experience and understand your concern regarding the delay with your order.

Please be assured that this is not the experience we want for our customers. We request you to kindly share your order ID so we can check the status immediately and assist you with the best possible resolution regarding the shipment or refund.

You may also contact us directly through:

Email: Support@zop.in
WhatsApp Chat Support: 9599225628

Our team will look into this on priority and help resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

BlendX Portable Blender 380ML USB…

BlendX Portable Blender 380ML USB Rechargeable Mini Juicer 6 Stainless Steel Blades , product is good and nice.
But here I received Damaged product piece inside the package only , I told them and shared broken picture (images) & videos also But, no responsibility to take care of customers values. They people are not ready exchanging or replacing the above Juicer product...So waste of money and time to doing this kind of things on a such like a ZOP site... please don't purchase anything from this site...of piece damaged , they'll will not exchange...🙏

19 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We are sorry to hear about your experience and understand your concern regarding the delay with your order.

Please be assured that this is not the experience we want for our customers. We request you to kindly share your order ID so we can check the status immediately and assist you with the best possible resolution regarding the shipment or refund.

You may also contact us directly through:

Email: Support@zop.in
WhatsApp Chat Support: 9599225628

Our team will look into this on priority and help resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Ordered xl and got M size

Ordered xl and got M size, when I reached out to care they declined and asking to keep the product and even after mentioning it's useless they're unwilling to replace or take return. Pathetic service. Without knowing ordered and never will order.
I suggest no one to order from here

24 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Quality is bad

Quality is bad. Looks like used product

20 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hello,

We’re really sorry for the experience you’ve had with your order. This is certainly not the level of service we aim to provide.

Kindly send us your order ID so we can investigate the matter and assist you with a suitable resolution at the earliest.

For faster support, feel free to contact us:
Email: Support@zop.in
WhatsApp Support: 9599225628

Thank you for bringing this to our attention.

— ZOP Support Team

Noté 1 sur 5 étoiles

Very bad and poor service I place order…

Very bad and poor service I place order 13 april 26 delivery shown time 16 april26 but after payment he shown delivery date 18 april he change daily date now he say 27 april but product not dispatched till now this site is totally froud no anybody order this side totally waste time and money so I suggest ignore this site and choose genuine site

13 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We apologize for the inconvenience caused and completely understand your frustration regarding the order delay.

Please share your order ID with us so our team can quickly review the issue and provide an update regarding your shipment or refund request.

You can also reach us directly via:
Email: Support@zop.in
WhatsApp: 9599225628

We appreciate your patience and will do our best to resolve this as soon as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Absolutely terrible experience

Absolutely terrible experience. The product arrived damaged right out of the box, which already says a lot about the seller’s quality control. When I raised the issue, instead of taking responsibility, they hid behind unreasonable policies like requiring an unboxing video—even for a ₹300 item.

This feels less like a genuine business and more like a way to avoid accountability and deny refunds. The product quality is poor, and the customer service is even worse.

Would not recommend this seller to anyone. Save your money and avoid the hassle.

21 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We apologize for the inconvenience caused and completely understand your frustration regarding the order delay.

Please share your order ID with us so our team can quickly review the issue and provide an update regarding your shipment or refund request.

You can also reach us directly via:
Email: Support@zop.in
WhatsApp: 9599225628

We appreciate your patience and will do our best to resolve this as soon as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Zop is fraudulent e-commerce sites in partnership with Google pay

Zop is fraudulent e-commerce sites. In partnership with Google pay they sell cheap damaged products at low price which you can't return back as they won't accept the proof damage shared . Since people aren't ready to take legal action considering the cost of legal process and the cost of product, google pay and Zop are flourishing with the illegitimate money made by cheating

16 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Hi,

We apologize for the inconvenience caused and completely understand your frustration regarding the order delay.

Please share your order ID with us so our team can quickly review the issue and provide an update regarding your shipment or refund request.

You can also reach us directly via:
Email: Support@zop.in
WhatsApp: 9599225628

We appreciate your patience and will do our best to resolve this as soon as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Your service is very bad my order not…

Your service is very bad my order not delivered and u are reched 10 day

11 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Not working product

My order received but it was not working headset with microsd slot it totally waste

8 avril 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Behad ghatiya web site

Behad ghatiya web site. Dont by anything.

28 mars 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Fake site Fake customer support.

Fake site Fake customer support.
I have ordered 3 tshirts from this site. They have cancelled it saying "as per your request"
And now I can't reach out to customer support as given number on website is fake.

25 mars 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

i ordered a t shirtfrom this site with…

i ordered a t shirtfrom this site with a gpay coupon the t shirt was cancelled by them and theamount was not even refunded , there is no response from the costumer care either , scammers will always exist but giants like google supporting these scams is the real problem

17 mars 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We’re really sorry for the experience you’ve had with your order. This is certainly not the level of service we aim to provide.

Kindly send us your order ID so we can investigate the matter and assist you with a suitable resolution at the earliest.

For faster support, feel free to contact us:
Email: Support@zop.in
WhatsApp Support: 9599225628

Thank you for bringing this to our attention.

— ZOP Team

Noté 1 sur 5 étoiles

Fraud with order

I ordered the 26g High Protein Oats Bestseller Combo (3kg) along with Creamy 100% Unsweetened Peanut Butter (400g). However, I received only the Creamy 100% Unsweetened Peanut Butter (400g) in the delivery.

The 26g High Protein Oats Bestseller Combo (3kg) item from my order is missing. And they do not even respond to me or try to solve this problem.

12 mars 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We’re really sorry for the experience you’ve had with your order. This is certainly not the level of service we aim to provide.

Kindly send us your order ID so we can investigate the matter and assist you with a suitable resolution at the earliest.

For faster support, feel free to contact us:
Email: Support@zop.in
WhatsApp Support: 9599225628

Thank you for bringing this to our attention.

— ZOP Team

Noté 1 sur 5 étoiles

I made a payment but received a…

I made a payment but received a third-class quality product. There is no customer support response and no refund process at all. This has been a very bad experience, and I would advise others to be cautious.

7 janvier 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Fraud company

Fraud company , delivered broken product now no response no refund.

How Gpay allow these fraud companies to do marketing.

24 février 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We regret the inconvenience caused and understand your concern about the order status.

Please share your order details with us so we can check the shipment and help you further regarding delivery or refund assistance.

You may also connect with our support team here:
Email: Support@zop.in
WhatsApp Chat: 9599225628

We are here to assist you and resolve the issue as quickly as possible.

— Team ZOP

Noté 1 sur 5 étoiles

Did not working powerbank

Did not working powerbank
Very old packaging like used
Very bad
Not satisfied wjth product

1 mars 2026
Avis spontané
Logo de ZOP

Réponse de ZOP

Dear Customer,

We’re really sorry for the experience you’ve had with your order. This is certainly not the level of service we aim to provide.

Kindly send us your order ID so we can investigate the matter and assist you with a suitable resolution at the earliest.

For faster support, feel free to contact us:
Email: Support@zop.in
WhatsApp Support: 9599225628

Thank you for bringing this to our attention.

— ZOP Team

Noté 1 sur 5 étoiles

ZOP IS SCAM -- [update : I received my order]

[update]
Upon emailing to support at zop dot in, the issue was resolved and I have received my order. However, I wish Zop would have proactively ensured delivery of prepaid order.

ZOP IS SCAM.
The order tracking page will show these 3 things
1. Pickup Scheduled
2. Pickup Reassigned
3. Not Picked
Everyday same 3 status. DO NOT ORDER.

8 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Zop Complaint

Dear Sir/ Madam,

In furtherance to gpay offer i ordered 3 t shirts with your Company, which you have sent s size instead of the ordered 3xl. Also, i notice the colour and material are not as mentioned in your ad.
Note:
Zop rejected my plea to make a refund.

Regards,
S Senthil Kumar MA, Mcom, BL
Advocate & Notary Public
M- 9025221777

20 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus