Do not trust these platforms. Fack or defective products. No replacement/ refund. Poor response even after provided evidence. Simply refuse to replace the item stating that not in policy where as o... Voir plus
L'entreprise a répondu
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Do not trust these platforms. Fack or defective products. No replacement/ refund. Poor response even after provided evidence. Simply refuse to replace the item stating that not in policy where as o... Voir plus
L'entreprise a répondu
Worst experience on earbuds purchase. Two times delivered faulty earbuds. I will suggest community not to purchase any items from zop al though it is claimed cheaper. Zop loot customer by supply non w... Voir plus
L'entreprise a répondu
BlendX Portable Blender 380ML USB Rechargeable Mini Juicer 6 Stainless Steel Blades , product is good and nice. But here I received Damaged product piece inside the package only , I told them and sh... Voir plus
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I had a very disappointing experience with ZOP. I ordered The Healthspan Co. Vitamin D3 + K2 (MK7) 120 Tablets and waited nearly three weeks without receiving the product or any shipment trackin... Voir plus
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Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I bought a power bank as it looked cheaper like 400 for 10000Mah. It is not working from day one and they are not accepting return even if I claimed it is not working.

Réponse de ZOP
I found it fake product delivered in place of showing good quality on there web page. They delivered headphones which is really cheap and not of Zop brand written anywhere, I redeemed Google voucher for this purchase, map or the product was 1999, in really product is not more that 150 rupees.

Réponse de ZOP
I ordered a product from zop.and made the payment, but it was not delivered. This appears to be a fraudulent transaction. Customer care is also not responding. Kindly take immediate action and help me get a refund.

Réponse de ZOP
BlendX Portable Blender 380ML USB Rechargeable Mini Juicer 6 Stainless Steel Blades , product is good and nice.
But here I received Damaged product piece inside the package only , I told them and shared broken picture (images) & videos also But, no responsibility to take care of customers values. They people are not ready exchanging or replacing the above Juicer product...So waste of money and time to doing this kind of things on a such like a ZOP site... please don't purchase anything from this site...of piece damaged , they'll will not exchange...🙏

Réponse de ZOP
Ordered xl and got M size, when I reached out to care they declined and asking to keep the product and even after mentioning it's useless they're unwilling to replace or take return. Pathetic service. Without knowing ordered and never will order.
I suggest no one to order from here

Réponse de ZOP
Very bad and poor service I place order 13 april 26 delivery shown time 16 april26 but after payment he shown delivery date 18 april he change daily date now he say 27 april but product not dispatched till now this site is totally froud no anybody order this side totally waste time and money so I suggest ignore this site and choose genuine site

Réponse de ZOP
Absolutely terrible experience. The product arrived damaged right out of the box, which already says a lot about the seller’s quality control. When I raised the issue, instead of taking responsibility, they hid behind unreasonable policies like requiring an unboxing video—even for a ₹300 item.
This feels less like a genuine business and more like a way to avoid accountability and deny refunds. The product quality is poor, and the customer service is even worse.
Would not recommend this seller to anyone. Save your money and avoid the hassle.

Réponse de ZOP
Zop is fraudulent e-commerce sites. In partnership with Google pay they sell cheap damaged products at low price which you can't return back as they won't accept the proof damage shared . Since people aren't ready to take legal action considering the cost of legal process and the cost of product, google pay and Zop are flourishing with the illegitimate money made by cheating

Réponse de ZOP
Your service is very bad my order not delivered and u are reched 10 day

Réponse de ZOP
My order received but it was not working headset with microsd slot it totally waste

Réponse de ZOP

Réponse de ZOP
Fake site Fake customer support.
I have ordered 3 tshirts from this site. They have cancelled it saying "as per your request"
And now I can't reach out to customer support as given number on website is fake.

Réponse de ZOP
i ordered a t shirtfrom this site with a gpay coupon the t shirt was cancelled by them and theamount was not even refunded , there is no response from the costumer care either , scammers will always exist but giants like google supporting these scams is the real problem

Réponse de ZOP
I ordered the 26g High Protein Oats Bestseller Combo (3kg) along with Creamy 100% Unsweetened Peanut Butter (400g). However, I received only the Creamy 100% Unsweetened Peanut Butter (400g) in the delivery.
The 26g High Protein Oats Bestseller Combo (3kg) item from my order is missing. And they do not even respond to me or try to solve this problem.

Réponse de ZOP
I made a payment but received a third-class quality product. There is no customer support response and no refund process at all. This has been a very bad experience, and I would advise others to be cautious.

Réponse de ZOP
Fraud company , delivered broken product now no response no refund.
How Gpay allow these fraud companies to do marketing.

Réponse de ZOP
Did not working powerbank
Very old packaging like used
Very bad
Not satisfied wjth product

Réponse de ZOP
[update]
Upon emailing to support at zop dot in, the issue was resolved and I have received my order. However, I wish Zop would have proactively ensured delivery of prepaid order.
ZOP IS SCAM.
The order tracking page will show these 3 things
1. Pickup Scheduled
2. Pickup Reassigned
3. Not Picked
Everyday same 3 status. DO NOT ORDER.
Dear Sir/ Madam,
In furtherance to gpay offer i ordered 3 t shirts with your Company, which you have sent s size instead of the ordered 3xl. Also, i notice the colour and material are not as mentioned in your ad.
Note:
Zop rejected my plea to make a refund.
Regards,
S Senthil Kumar MA, Mcom, BL
Advocate & Notary Public
M- 9025221777
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