I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Voir plus
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Lisez les avis des autres
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Voir plus
I am trying to return a pair of shows that do not fit. They give a support e mail that keeps kicking back They provide an online form to request help and then they do not reply. The process to retu... Voir plus
L'entreprise a répondu
This was my 1st order with Wydr, and won't be my last! I opened the box and there, carefully packaged with tissue paper, and ensconced in individual dust bags, were the most beautiful shoes. T... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Coordonnées de contact
Etats-Unis
- support@wydrstudios.com
- wydrstudios.com
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Own at least 10 pair and buying more!!
I wear a 12 wide and buying shoes has always been a challenge. These are the best shoes. Great quality, cute styles!!!
Cute, high quality wide width shoes
I've ordered several pairs of shoes from Wydr Studios and they quickly became part of my regular rotation. The shoes are cute but also good quality with cushioning and arch support. Every pair comes with additional insoles that can be swapped out, or layered if the shoe happens to me just a tad too roomy. Even if you have a wide foot, I recommend getting out a tape measure and checking their size chart, and then adjusting based on the design of the shoe. I'm a 12 wide in regular shoe brands after pregnancy, but because Wydr has true wide width and also accounts for additional foot girth and volume, I sometimes can wear my old size 11. There is a 30 day exchange policy and you do have to email them but it's quick and easy.
I'm so happy to finally find cute shoes…
I'm so happy to finally find cute shoes that actually fit! I have lymphedema, so my feet and ankles are pretty fat. And they get worse as the day progresses. A shoe that fits in the morning can be excruciating by the afternoon. Also, I'm not so steady on my feet these days, so I need a solid shoe with stability. I bought the Rosie vegan wedgie. They FIT all day!!!! I'm not worried about wobbly heels! They are comfortable, stable AND cute! The back strap is adjustable, so if I need to expand the shoe, I can. Also the toe strap is soft and flexible. The customer services has been kind and timely, as well. Now I need to look at their other shoes.
I bought 2 pairs of these shoes to wear…
I bought 2 pairs of these shoes to wear fir my sons wedding. Unfortunately these were the most uncomfortable shoes I had. The width was not right o had to buy shoe stretchers. The heels were so uncomfortable that after 1 hour I couldn't walk. I definitely would not recommend this company to anyone and if I knew you would do it i would ask for a full refund. The shoes are worthless since I can't wear them and they were fairly expensive.

Réponse de Wydr Studios
I bought 1 pair
I bought 1 pair, received it and they were too big- I returned them and bought 2 pair that I love!!! And now my daughter bought a pair!
1st wide shoes I didn't have to squeeze into
Quick delivery...
Easy returns even from Australia...
Sizing is true to size, however they're wide so if you've always made do with squashing your feet in a size ten try a nine.... they are wide fitt...
There could be half sizing i love the shoes.
They are amazing quality 😍
Was blown away and cried because I cannot find shoes in the store...&they fit me... were stylish and comfortable 👌
Great quality shoes that are truly wide…
Great quality shoes that are truly wide width. Shipping took a little bit longer than expected, hence 4 instead of 5 stars. Was initially concerned when the charge was made to a company other than wydr but it worked out fine.
Happy Feet
On this site, I was about to find casual, dress shoes and boots in my size without the frustration of not finding a nice shoe that fits me. For 20 plus yrs shopping for shoes was a challenge until now. 9WW/10E
Even if your size sales out, you'll be notified of restock.
Well worth a try.
The perfect loafer!
I looked everywhere for loafers that fit my wide feet - these are the only ones that did! I love them - they are cute and super comfortable.
First strappy shoes to fit in my life!
I am almost 50 years old and due to a very high instep and rather wide feet and thick ankles, I've never had strappy shoes or sandles that have fit ever. Until now -- thank you Wydr!! Love your shoes - especially your platforms and want one in every colour 😍
Well-made, well-packaged. Responsive customer service.
Highly recommend.
Amazing
I can’t believe how uncomfortable my other shoes are. I really just hit the jackpot by finding this site.
The customer service was exceptional
The customer service was exceptional! They communicated with me in such a manner that showed they cared about my exchange process. It was easy and efficient!
Unfortunately the shoes I ordered did…
Unfortunately the shoes I ordered did not fit. The return process is a little bit difficult because it takes a few email messages to get the job done. Once it was approved it was fine. The products are very nice.
Excellent quality shoes and service
Excellent customer service, buying shoes online is normally difficult however the Wyder team make the experience easy. I ordered some shoes had the sizing wrong but the team were fabulous and we worked out the correct size and was sent them straight away. The shoes are fantastic, comfortable and excellent quality. I highly recommend Wyder and will order from them again.
Nice shoes if you are a “normal” wide width
I finally found a pair of sandals wide enough to house my swelling feet. They seem sturdy and good quality, but the soles are thin so I can’t stand in them for long. I’ve had many misses with Wydr as they only make a 2E width and not a 4E. That meant a lot of buying and returning, making my biggest complaint with that process. The shoes are shipped from China and take forever to arrive. Then you have to email a request to return the shoes, then they request your foot measurements in cm. (Why? To judge if you chose poorly?) Then they send a US shipping label but deduct the cost from your return. For a $150-$200 pair of shoes that seems absurd. They need a quick and easy return portal and faster shipping.

Réponse de Wydr Studios
Great Customer Service! (Return)
I unfortunately had to return a pair of Wydr shoes just because the style I chose didn’t work for my foot. It was a real bummer because the shoes were beautifully made!
The customer service on returning my shoes was very clear, detailed, and they were very open to feedback about why I needed to return their product. They provided quick and clear communication during every point of the return process.
Even though one specific shoe style didn’t work for my feet, I feel at ease to try other products because their customer service and return process was so detailed and easy!
These shoes are FAB-U-LOUS
These shoes are FAB-U-LOUS! Gorgeous, comfortable, and very impressive. I've never felt so comfy in heels before! Excellent quality!
Great quality shoes and customer service
The quality of the shoes are fantastic, and they ACTUALLY fit my wide feet! Also, the customer service is excellent, as I had an issue with the shipping service due to my rural location, and the support team at Wydr replied right back to me and were willing to help me with some creative solutions! Thankfully it all worked out and I got my beautiful shoes!
Definitely a true wide fit!
I was skeptical on width as purchased many styles claiming wide width from various companies BUT I’m very pleased to write they fit perfectly! I have very wide feet, these shoes are not only very comfortable they are WELL made! I’m will be a returning customer. I don’t write reviews often but if this helps someone decide to give them a try they will not be disappointed. From someone who has struggled finding shoes that not on fit but look good!
Shoes are nice quality
Shoes are nice quality, unfortunately I picked a style (penny loafers) with an almond toe and while they fit me comfortably across the ball of my foot they are toe squishers! My fault really. I had to remove the liner for a comfortable width fit and now I am trying a stretcher to push out the toe box area. Otherwise vey nice and I will try this brand again.
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