XenForo Avis 

140
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

05.05.2025 Five years now, I am using XenForo. I am very lucky that I decided to migrate my VB forum to XenForo, after that my journey has began, got very pleasant experience, got useful & positiv... Voir plus

Noté 2 sur 5 étoiles

Generally when you go to buy forum software you like to see what sort of support there is when you need it. You don't go there to get things removed by admins who think it's ok to over moderate your... Voir plus

Noté 1 sur 5 étoiles

Booked a time to migrate our forum in - a time suggested by XenForo, mind you. Time came and went with no migration, no updates, no contact whatsoever from XenForo. You can’t get ahold of anyone a... Voir plus

Noté 5 sur 5 étoiles

Super happy with the XenForo platform and the support. We originally had a WordPress forum, but it was quite slow, whereas XenForo load times are instant. We then self-hosted Xenforo for years a... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Fournisseur de logiciels
  4. Plateforme de collaboration en ligne
  5. Service de cloud computing

À propos de XenForo

Écrit par l'entreprise

Compelling Community Platform

There is no better platform upon which to grow your community.

XenForo is the solution your customers would choose.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(140)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Shady company

The software is good, but nothing too exceptional to justify the huge price. Furthermore, without any other paid add-ons, it's just a simple forum cms, nothing special. In the long end, you end up spending at least 4-500 dollars to have an acceptable forum software (unless you can code everything by yourself to add what's missing).

But the major flaw is the moderation system/structure on the forum itself, you're free to tell your opinion, but as soon as you start pointing out some troubles, or simply complaining, guess what? You're immediately punished and warned. They even have a rule in place saying you can't publicly complain about a moderator decision. This shady technique is used by many sneaky companies to make everything appear shiny and perfect, forcing users to always and only agree with what they do/say, otherwise you're censured. So watch out when you read only good and positive things about Xenforo or their support community, be warned they censor the stuff they don't like you to see: the truth.

No wonder all the good reviews on this page are only from "INVITED USERS".

UPDATE 6th JULY 2022

It looks like criticism isn't even tolerated, and after my 2 stars review, they even stopped offering their support and answering on the forum. This shows, once again, the low reputation services like this have. As soon as you're a paying customer, they occasionally care enough to help, but when you tell your opinion, they completely ignore you. Lowering the rating to 1 star only. Now I feel and understand all the other people complaining.

11 octobre 2021
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Réponse de XenForo

Hello,

Thanks for your review. We're sorry you feel the software doesn't represent good value for money. This is contrary to the feedback of many customers and the reality when compared to other commercial forum software.

Many of our customers require very few add-ons and the majority of the resources available in our Resources section are free.

To clarify our terms and rules it is probably best first to refer to the terms and rules you accepted when you registered on our community forum (https://xenforo.com/community/help/terms/).

The following points are most relevant:

"2. Be courteous and respect your fellow members. To be clear, personal attacks, aggressive messages, and passive-aggressive behavior is unacceptable. If you take particular issue with another user and are unable to reply in a civilised and constructive way to their posts, you should ignore the user."

"12. If a moderator or staff member takes an action or posts a directive (for example, to stop with a particular topic), you must adhere to this. If you discover a directive only after you’ve posted a message that contravenes it, delete your post or it will be taken to be ignoring moderators."

"13. If you have a problem with or question about a moderator’s decision, contact the moderator privately or submit a message through the contact system. Posts or topics discussing moderator actions will be removed."

Our moderator, Brogan, interrupted a heated exchange between you and another member and asked you both to keep the conversation respectful as per rule #2 quoted above.

This was shortly after you made a post that included the following:

"...it's obvious that you should better shut up, and if you used all the time wasted to write such meaningless post by reading first, all this wouldn't have happened. But, unlike you, I'm not gonna waste my time trying to explain you how wrong you are in every single word you said, I'll just say you'd better shut up..."

After Brogan tried to stop the exchange and keep the discussion on-topic you further replied questioning the decision which is against rule #12 and #13 for which you were given a formal warning.

With this in mind the original request to keep the discussion respectful and on topic was not unreasonable nor was the decision to issue you with a formal warning.

The reason that rule 12 and 13 exist is simply to avoid discussions getting out of hand. It is nothing to do with "being shady" or forcing you to agree with our point of view or any of your other inferences, rather, it is there to ensure civilised discussions and to resolve issues without derailing the conversation for other members who are participating in a constructive manner.

We have over 10 years experience managing and moderating our forum and these rules exist based on our experience. As a result we are proud that our community forum is considered by most to be a professional, kind, and respectful forum for our customers and prospective customers.

There is lots of feedback - positive and negative - on our forum and no attempt is ever made to censure that.

For clarification, most reviews we receive will show up as "invited" because there are links in a number of places on our website, including on every single support ticket and our contact form, that link to the "Review us on Trustpilot" form and Trustpilot logs this as an "invite".

I hope that clarifies things more clearly. If you require any further clarification about anything, please do feel free to open a ticket.

XenForo

Noté 5 sur 5 étoiles

Supreme forum software

We used vBulletin for almost ten years and switched to Xenforo as soon as it was released. We have always been highly satisfied and have absolute confidence in the developers and the future of the product. We absolutely recommend it!

1 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

XenForo is best in class!

XenForo continues to provide a best in class, feature rich and expertly developed social/forum platform with an incredible third party module market. The community of XenForo users is just as good.

There are many options available for forum software and social community applications, but I have not found one priced as fairly with as much dedicated developed and growth as XenForo.

They've stood the test of time and they are still pushing their product to the next level.

16 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

The Staff Are Real People!!

The forum software is well thought out and extremely extensible.

The staff really care about making this the best forum software ever and all your bug reports and feedback are looked at! Countless times a bug report I made landed in the next version's patch notes.

The support forum is huge and there are always people looking to help each other out with their XenForo forum.

Did I mention the staff each have personality instead of hiding behind "professionalism"? It's been the friendliest experience I've had buying a product / service.

15 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

XenForo is a great piece of software…

XenForo is a great piece of software and is reasonably priced for the market. It has a massive add-on and theme library and you can generally get really fast responses on their official community forum.It looks great and modern-ish (compared to other software) out of the box. I am looking forward to what they'll come up with next

30 août 2021
Avis spontané
Noté 5 sur 5 étoiles

The most impressive forum software you could ask for

As someone who has previously used many of the alternative forum software in the past, I recently decided to switch to Xenforo.

Despite being a technically capable person, at the end of the day I want software that just works and works well without much headache. Xenforo offers exactly that. It is undeniably the cleanest, most refined, and overall impressive forum software currently on the market. It appeals to the most intense developers just as well as it does a consumer-minded beginner.

For what you’re getting, the asking price is incredibly reasonable. If you’re in the market to switch from a free to a paid forum software - or even already subscribe to a competitor - I highly recommend giving Xenforo a look.

28 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Best forum software

Literally, THE best forum software there is. I wouldn't use any other. xenForo has the best permission management, CMS possibilities, and it's expansible with a great library of addons.

I've tried using other software like NodeBB, Flarum, SMF, but they are no competition to xF.

20 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Xenforo is far and away the best forum software out there

In the past, I have used phpBB, SMF, and vBulletin 3 and 4. I dabbled with IPB demos but there was really nothing there that tempted me to buy it.

Xenforo is far and away the best forum software out there, both out of the box and in terms of the available addons and styles for customization. Support is excellent when you need it. I have now converted my own forums to Xenforo and several other forums for clients. At this point, I wouldn't recommend any other platform, paid or free.

20 août 2021
Avis spontané
Noté 4 sur 5 étoiles

Solid, extendable forum softward

Have been using this to run a forum for 7 years. A solid piece of software out of the box and we have had no real complaints. It has evolved over time, and only improved as they add new features. And on top of that, it is extensible, and there is a good library of add-ons and prebuilt styles to add even more features to a forum. Is it perfect? No, it has its issues and quirks, like any software. But it is good software for a good price with reasonable ongoing maintenance costs.

19 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Software & Support from the team

I have been with the XenForo team for some years and have 3 Licences, the support on their site and the ticket system is great, i think i have only had to send in two tickets in the last 5 years that were answered with in minutes by Brogan.
Anyone looking for forum software XenForo is it.

19 août 2021
Avis spontané
Noté 5 sur 5 étoiles

One of the best forum software i've…

One of the best forum software i've ever used. The price is definitely okay. It could be more core functions, but at this time all works fine.
The staff is friendly and helpfull. I use XenForo since v1 in 2010 and i am happy with it.

19 août 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

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En savoir plus sur le parcours des avis sur Trustpilot.

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