XenForo Avis 

140
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

05.05.2025 Five years now, I am using XenForo. I am very lucky that I decided to migrate my VB forum to XenForo, after that my journey has began, got very pleasant experience, got useful & positiv... Voir plus

Noté 2 sur 5 étoiles

Generally when you go to buy forum software you like to see what sort of support there is when you need it. You don't go there to get things removed by admins who think it's ok to over moderate your... Voir plus

Noté 1 sur 5 étoiles

Booked a time to migrate our forum in - a time suggested by XenForo, mind you. Time came and went with no migration, no updates, no contact whatsoever from XenForo. You can’t get ahold of anyone a... Voir plus

Noté 5 sur 5 étoiles

Super happy with the XenForo platform and the support. We originally had a WordPress forum, but it was quite slow, whereas XenForo load times are instant. We then self-hosted Xenforo for years a... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. aussi dans
  3. Fournisseur de logiciels
  4. Plateforme de collaboration en ligne
  5. Service de cloud computing

À propos de XenForo

Écrit par l'entreprise

Compelling Community Platform

There is no better platform upon which to grow your community.

XenForo is the solution your customers would choose.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,8

Tous les avis

(140)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The XenForo platform is a work-of-art…

The XenForo platform is a work-of-art that is ever changing for the better. The software, as is, out of the box works and works very well. As you use the software, it becomes even better through gained knowledge of all its' abilities and customizable options. The staff and fellow administrators on their website (Xenforo.com) are very helpful and open to new suggestions and improvements for future releases. If you are in the market for forum software look no further. The price is great (actually pretty cheap for what you get). I switched to this platform from another forum software years ago and have had no regrets.

19 août 2021
Avis spontané
Noté 5 sur 5 étoiles

The best forum software, and more

XenForo is truly the best forum software on the market, but don't sleep on its full CMS capabilities which the community has been slowly starting to discover! Definitely a bright future for this product and company moving forward.

19 août 2021
Avis spontané
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Réponse de XenForo

Hello

Thank you for your kind comments. We agree there is a bright future ahead for the company and its customers.

We wish you the best of luck in growing your community and hope you continue to enjoy using the software in the years to follow.

XenForo

Noté 4 sur 5 étoiles

Great product with good support

Good support, development is a bit slow but of great quality. Support on the forums is good but the main moderator might be a bit pedantic sometimes.

XenForo needs to improve their product for the next major release if they want to keep competing with others alternatives such as Discourse and Forem.

The prices are great too and they offer some excellent addons. They don't need to bloat their current product offering since the main focus should be the forum product.

19 août 2021
Avis spontané
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Réponse de XenForo

Hello

Thank you for your feedback.

We absolutely do strive for quality and we will continue to do so.

We're glad you have had a mostly positive experience with support and we are confident that you will continue to do so. Bear in mind licensed customers also get access to ticket support.

We wish you the best of luck in growing your community and we hope you continue to enjoy using the software in the coming years.

XenForo

Noté 5 sur 5 étoiles

Best of the best

Our experience with Xenforo has been excellent. Customer service is unparalleled and the forum software is by far the best in the industry. As community owners, we highly recommend Xenforo.

19 août 2021
Avis spontané
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Réponse de XenForo

Hello

Thank you for your generous comments.

We wish you the best of luck in growing your community and hope you continue to enjoy using the software in the years to follow.

XenForo

Noté 4 sur 5 étoiles

After reading some of the reviews (here…

After reading some of the reviews (here and another site) some things I want to say, I see that most of the (negative) reviews on here are false. I have not bought it yet but here is my input on it: after doing my homework on the three paid forum software,

User Reviews
IPB - 7.4/10 (367 votes)
VB - 4.3/10 (464 votes)
Xenforo - 7.9/10 (349 votes)
Source: forum-software.org

and out of the three the cheaper option is Xenforo and has more plugins, IPB offers cool addons but makes you pay for them, Xenforo does too but not as a big cost to the customer. everyone in the communities I am in own IPB but seems like a biest & Very Costly Chose.

Going to update this after I am an official customer.

EDIT: I am a customer and like it very much but it is useless because I cannot get users to it. also missing a feature where you can copy forum permissions.

31 juillet 2021
Avis spontané
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Réponse de XenForo

Hello

Thank you for taking the time to leave us feedback.

We are glad that you eventually became a customer. Starting a forum can be challenging and can take time but we hope that your forum grows to be more busy in the near future.

If you need advice on growing your forum feel free to post on our XenForo community forum (https://xenforo.com/community/) where many customers who have been in your position may have ideas on practical steps you can take to grow your membership.

Good luck!

XenForo

Noté 1 sur 5 étoiles

Unreasonable refund policy, unfriendly and unhelpful staff.

In my situation xenForo did not work out for me and did not offer me what I needed. I would even argue that it doesn't offer much over free alternatives.

But that is not the reason for my negative review.

I come from years of using phpBB and decided to take a look at xenForo. At first sight everything looked good so I decided to make the purchase reading that they had a "reasonable" refund policy and with staff claiming that they would offer a refund if the software didn't work out for you. 

Within a week of trying I figured out that it didn't work out for me and I made a support ticket kindly asking for a refund. 

As it turns out they made a mistake in their license agreement and they forgot to put un before reasonable, meaning they have an unreasonable refund policy.

Their staff made the biggest possible problem out of my refund request and denied it and now I'm left with a license I won't be using.

A refund policy says everything about a company and product and a decent company with a decent product doesn't need to earn money by denying refunds of dissatisfied customers.

Don't try this out.

30 juillet 2021
Avis spontané
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Réponse de XenForo

We are sorry you feel the need to leave an unfair and unrepresentative review of our company.

We consider our policies fair, extremely transparent, and make them very obvious prior to downloading and installing the software as as we offer a fully functional unrestricted demo, and our staff are able to answer any questions you may have prior to downloading and installing including clarification of our refund policies, which, unfortunately we have been forced to tighten up due to the overwhelming abuse of our previously extremely liberal policy in this regard including individuals suggesting to abuse this to effectively obtain our software for free.

In regards to the comments of the member of staff, again this has been mis-represented in the review as they are replying to a customer making a specific request, which again we believe shows our fair and reasonable approach.

As has also been pointed out to you, after the initial transfer window has passed you are also free to re-sell your license to a 3rd party without restriction.

Noté 3 sur 5 étoiles

Great software but missing lots of great features

Xenforo is really great online software. but it’s unfortunately missing many great features like user onboard feature, recently used device and lot more features that’s should be added.

18 juin 2021
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Réponse de XenForo

Hello,

Thank you for taking the time to leave us feedback.

Every new release of XenForo adds new features and we add these new features based on a combination of factors including suggestions voted on by our customers.

I can confirm that user onboarding and recent device logging have been suggested in the past. You can add your support for those below:

https://xenforo.com/community/threads/log-device-os-browser-on-posts-and-display-devices-in-account-security.152561/

https://xenforo.com/community/threads/create-an-onboarding-framework-to-introduce-new-users-how-to-use-the-forum-and-add-ons.129525/

They aren't the most popular suggestions but definitely have support so they will certainly be considered for a future release though we don't have a particular ETA currently.

As ever we will continue to strive to improve the software and we look forward to seeing a more positive review in the future as a result.

XenForo

Noté 1 sur 5 étoiles

Scammer 150$ .stay away from them

xenforo.com forum sofware scammer .created for scam. They banned my license for no reason I am running a gaming forum

Story -
Sometime I use VPN to visit xenforo.com they think ,my account is duplicate . Anyway all people use vpn in the World .its not illegall ..after I open ticket . There reply was irritating .

6 juillet 2020
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Réponse de XenForo

Mr Praticia was illegally sharing our software and attempted to defraud us by initiating a Paypal charge back. After being caught he left this revenge review which for some inexplicable reason trust pilot deems it ok for a software pirate to leave damaging reviews for legitimate software companies even after providing them proof.

Noté 5 sur 5 étoiles

nice software

Xenforo i nice software but the issue is we need to buy a lot plugin is we have big community.Except that xenforo is awsome .I gonna move my existing forum soon.

24 avril 2016
Avis spontané
Noté 1 sur 5 étoiles

Worst software ever

Probably the worst forum software ever, its is very slow and recently their support has been really bad. Also in the vBulletin community there is always free mods and good support, BUT xeneforo want to charge us for everything. I will NEVER go near this BAD software

24 septembre 2015
Avis spontané
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Réponse de XenForo

Despite attempting to contact this reviewer to address any issues they may have had, they did not come back to us. We however have verified that we have never had a customer who matches this name or details so can only assume this review has been accidentally left for the wrong company as the key points of the review do not match our business model (for example we have hundreds of free mods available, so I am unsure why they would imply we charge for everything). Unfortunately trustpilots flawed system allows such damaging and false reviews to remain online.

Noté 5 sur 5 étoiles

Probably the best forum software available.

I was looking to setup a new community and after being a loyal vBulletin customer for 5 years, decided that the software is no longer suitable for my needs and looked for an alternative.

I purchased software from both xenForo and Invision Power Services. After a few weeks of trying both softwares I decided that xenForo was the software for me.

It doesn't have all the features that vBulletin and IP.Board have but in my opinion those features that it 'lack' aren't crucial to the running of a forum and I personally feel that they are in fact just bloat.

The support at xenForo is second to none, both via the official support ticket system and the community forums.

I would recommend xenForo to anyone starting a new community and anyone looking for a change from their software.

27 février 2014
Avis spontané

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