XLMOTO Ireland Avis 

3 329
•
TrustScore 4.5 sur 5

4,5

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I highly recommended top class service Special thank you to Maria she was so nice explaining about refund process and price match. I ordered second pair with right size from Ixon i had next day d... Voir plus

Noté 5 sur 5 étoiles

I have only used XLMoto 2 or 3 times but I really rate them. Products are always exceptional quality considering I buy cheaper ranges I have purchased Helmet, Jacket and gloves from the Course ran... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seamless ordering, tracking and delivery, package contained everything and was in good shape, delivery was fast and with no issues. Love the products too and the great prices mean when I need somethin... Voir plus

Noté 5 sur 5 étoiles

Everything arrived safe and sound. Only issue was delivery was delayed by a few days but coming from Germany to Ireland it wasn't the biggest problem and was still cheaper by a long shot than the loca... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Écrit par l'entreprise

XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to XLMOTO

Écrit par l'entreprise

Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(3 329)

374 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great website with a great range of…

Great website with a great range of products and good discounts. Returns are super easy and free of charge. Deliveries are quick and never had any issues with them. Customer service is very helpful. I would definitely recommend the website.

31 mars 2026
Noté 1 sur 5 étoiles

Snell s8

Hello,

I purchased a Snell S8 intercom from XLMOTO and the microphone is not working.

The unit powers on normally and connects to my phone via Bluetooth. I have checked all cable connections, disconnected and reconnected everything, and tested the microphone using voice recordings on my phone.

The microphone does not capture any sound at all.

I believe the product is defective and would like to request a warranty inspection and replacement.

I have attached photos and can provide a video showing the issue if needed.

Thank you.

14 mai 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We appreciate you taking the time to share your experience regarding the Snell S8 intercom. We understand your frustration with the microphone not working despite your thorough troubleshooting steps, including checking connections and testing voice recordings. We recognize that receiving a product that doesn't function as expected is disappointing. We are committed to ensuring our products meet your expectations, and we will certainly facilitate a warranty inspection to address this issue. We will review the attached photos and will reach out to you regarding the next steps for a potential replacement.

Noté 3 sur 5 étoiles

Very cheap but not very good quality…

Very cheap but not very good quality unfortunately. Some items are a lot cheaper than other sellers but one item I bought failed on first use due to poor instructions. I was offered to return it but that would have cost money again. Their shipping location is not clear, sometimes Germany or Netherlands but based in Stockholm? I am not sure what to make of XLMoto, they seem a little contrived.

1 avril 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We appreciate you taking the time to share your feedback with us. We are genuinely concerned to hear about your experience with the product quality and the issues you encountered due to unclear instructions. We understand your frustration regarding the return process and the associated costs. We are also aware that our shipping location information has caused some confusion, and we are actively working to clarify this for our customers. Your comments about our perceived identity are also noted. We are committed to improving our products and services, and your insights are invaluable as we strive to enhance our customer experience. We will be reviewing our product descriptions and instruction manuals to prevent similar issues in the future.

Noté 2 sur 5 étoiles

Bought jacket and zipper broke after…

Bought jacket and zipper broke after few days. Everything else was fine no problems at all

5 mai 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We appreciate you sharing your experience. We are concerned to hear about the zipper issue so soon after purchase. We are looking into this feedback.

Noté 5 sur 5 étoiles

Highly recommended!

Have been using XLMOTO for many years now, great company to deal with and great products. Highly recommended!

2 mai 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We are so glad to hear about your many years of positive experiences with our products and service. We truly appreciate your high recommendation!

Noté 1 sur 5 étoiles

Sent me the wrong product twice and…

Sent me the wrong product twice and shipping took ages

2 mai 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We sincerely apologize for the repeated errors with your order and the extended shipping time. We are actively reviewing our fulfillment and delivery processes to prevent this from happening again.

Noté 1 sur 5 étoiles

I refund the product still waiting payment

I refund product day after cause of the size still waiting refund payment

29 avril 2026
Logo de XLMOTO Ireland

Réponse de XLMOTO Ireland

We understand your frustration regarding the refund for the product you returned due to sizing. We are actively looking into this for you.

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