I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I asked the service department a question on washing/ cleaning their casual indoors slippers. Just a simple question but, I was asked for original proof of purchase receipt number etc. I replied to g... Voir plus
L'entreprise a répondu
My wife and I both bought a pair of the 6" ANKLE DECK BOOTS ICE and they are one of the best investments we’ve made. Chances of us getting much snow and ice in Cornwall are limited but what we do get... Voir plus
L'entreprise a répondu
Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.
Coordonnées de contact
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH, Gloucestershire, Royaume-Uni
- help@Xtratuf.co.uk
- xtratuf.co.uk
4,2
Bien
168 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top Quality boots as always
Top Quality boots as always. I wouldn’t buy anything else.
22 novembre 2024
Réponse de XTRATUF
Thanks for being a loyal Xtratuf fan Simon! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
6” Ankle Deck Boots
The boots were offered with a great 30% discount when I bought them. They were delivered quickly and, when I needed to make a return the refund was completed without a problem. However, return postage is not free and has to be paid by the customer. For an expensive product this isn’t great. The boots themselves are comfortable and appear to be good quality.
3 novembre 2024
Réponse de XTRATUF
Hi Matt, thank you for taking the time to leave this feedback - we really appreciate it. We are working on improving our services and hope to provide better returns in the future. Please bear with us!
Very comfy and cosy boots.
21 octobre 2024
Réponse de XTRATUF
Hi Helen, thank you for the 5 star review! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Réponse de XTRATUF
Thanks Rhys! We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Best boots ever….
I recently visited Alaska from South Africa and bought a pair of Xtratuf boots. I left them with my daughter in law in Scotland as she just loved them and ordered another pair for myself. So practical and stylish! The best boots ever!
1 octobre 2024
Avis spontané
Réponse de XTRATUF
We are delighted to hear this, thank you for the review! We shall feed this back to the Product team.
Réponse de XTRATUF
Thank you Phil for your comments! We hope the Legacy boots will serve you well! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Great service and product
Great service and product. I had to return some boots due to the size not being quite right. I was refunded very quickly and then I purchased the correct size which was delivered very quickly also.
Early signs are the boots are very comfortable l.
23 juillet 2024
Réponse de XTRATUF
Thank you for the 5 Star review Chris! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!
Great to have XtraTuf in the UK
Easy to navigate the website, great range of products and easy to place order.
Great to have XtraTuf in the UK.
13 mai 2024
Amazing quality boots
Amazing quality boots and incredibly comfortable. Looking forward to getting out on the boat with them.
23 avril 2024
Shameful customer service :-(
Failure after 4 months use, no replacement offered! Boots were purchased as a Christmas present. They were great until a crack appeared in the rubber at the front of the boot in less than 4 months. XTRATUF decided that this was ‘fair wear and tear’ so no refund, no replacement. The only thing they did offer was appalling customer support. Shameful customer service, would not recommend at all.
22 avril 2024
The boots are amazing
The boots are amazing! You won't be disappointed... They are SOOOO comfortable and look much better in real life than the picture. I am thrilled with my purchase. Excellent quality too.
29 mars 2024
Don't believe the hipe didn't even last…
Don't believe the hype didn't even last a 1 year only got 9 Months out off them
19 avril 2024
Avis spontané
Too narrow toe box
Unfortunately the toe box was too narrow. Despite the description saying they are wider, they narrow at the toe box. I returned them and bought Viking Seilas instead which have a wide toe box / more natural foot shape.
15 mars 2024
Rather expensive for wellie boots I…
Rather expensive for wellie boots I could have done with a half size smaller. Convenient for getting on and off.
10 mars 2024
Great boots
Great boots, comfortable and warm. I find they come up large, ordered my usual size after reading information and reviews but probably needed half size smaller as need to wear very thick socks and still feel big. The faux fur lining is lovely but takes a while to dry out if gets wet.
24 février 2024
Great boots comfortable and so easy to…
Great boots comfortable and so easy to get on and off
19 février 2024
Calling all WILD swimmers!
Calling all WILD swimmers!
This is coming from a seasoned wild swimmer who needed a solution to - cold toes, quick change, comfortable boot, looks cool!
I have tried LOTS of boots….
The ICE DECK are next level! Worth every penny and would recommend them to anyone.
Love love love them!
15 janvier 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.