XYZ Insurance Avis 

1 322
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

When the broker called she asked about no claim bonus years. I had been a taxi driver for 2 years and the first year I had an accident (my car was crashed parked up in front of my house at midnight wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was getting the quotes from the different companies then I got a call from Shawn (XYZ insurance). He was so helpful, polite and clear whenever I had questions. When I needed to make a deal the pro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Agence d'assurance
  3. Compagnie d'assurance
  4. Compagnie d'assurance de taxi

Écrit par l'entreprise

XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(1 322)

206 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very nice stuff

Very nice stuff

23 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

They seem to be competent and…

They seem to be competent and knowledgeable

12 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

thanksgood staff end serbice

thanks good staff end service

11 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Good customer service experience and at…

Good customer service experience and at a very reasonable price.

11 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Very good customer service very r k helpful…

Very good customer service very helpful understanding doing their best to do the job properly and understand everything and explain everything to the other side

18 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Cheap and cheerful

Excellent customer service, very cheap compared to all other insurance companies.

9 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

XYZ insurance staff and service was excellent

The service was very professional and every question that I had in mind was addressed and in a timely manner even though it was a first hand experience. The staff gave clarity and understanding of every step to me .The price was customer friendly and I got all my documents immediately

16 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Good insurance company excellent…

Good insurance company excellent service thanks a bit to long to get final results

9 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

WELL EXPERIENCED CUSTOMER TEAM AND KIND…

WELL EXPERIENCED CUSTOMER TEAM AND KIND RESPONSE. EXCELLENT SERVICE

15 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

The process was quick and efficient

The process was quick and efficient, all documents requested at the same time rather than in bits. Staff was helpful and efficient with good knowledge of what was needed.

11 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 1 sur 5 étoiles

Price

Thanks for you half truth but i appriciate you put that issue me a notice of cancelation and second claim is information not claim. If you calim and money or any work is done against that claim then yes it is claim but that is not the scene here. But anyway i have right to say how you treat me and last day of my policy you tell me the truth. Thanks

10 juin 2026
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Réponse de XYZ Insurance

Dear Mr Muhammad Mustafa Janzeb,

Thank you for taking the time to leave a review. At XYZ Insurance Services Ltd, we value all customer feedback, whether positive or negative, as it helps us continually improve our service.

However, we feel it is important to clarify certain points to ensure an accurate understanding of the circumstances surrounding your policy.

Prior to the inception of your policy, you completed a recorded Compliance Call during which you were reminded of your duty to provide complete and accurate information. You were also advised that any inaccurate or incomplete disclosure could result in additional premiums, amendments to cover, or cancellation of the policy. As with all insurance contracts, responsibility for the accuracy of the information provided rests with the policyholder.

During the sales process, you disclosed a motor insurance claim dated 01/12/2025 and advised that this had been settled on a fault basis. Following policy inception, the insurer carried out routine checks using the Claims and Underwriting Exchange (CUE) database. These checks identified an additional theft claim dated 30/03/2026 which had not been disclosed when the policy was arranged.

Upon being notified of this information by the insurer, we contacted you promptly regarding the potential cancellation of the policy and also sourced an alternative quotation to help maintain your insurance cover. During our discussions, you advised that you were exploring alternative quotations before making a decision.

We respectfully disagree with the suggestion that we "take money from customers for nothing". Throughout this matter, we acted in accordance with our regulatory obligations and worked to assist you in finding a suitable insurance solution following the insurer's review of the information disclosed.

Should you wish to discuss the matter further, please contact us directly and we will be happy to assist.

Kind regards,

XYZ Insurance Services Ltd

Noté 5 sur 5 étoiles

Good nice talk

Good nice talk

11 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Easy access to real human intervention…

Easy access to real human intervention not AI,friendly staff and cheap cover

11 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Great customer service representative

Great customer service representative

10 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Friendly

Friendly, efficient service. Good value for money.

8 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

She dealt with everything professionally excellent

The person who Dealt with me she was very good and professional. She handled everything very well

8 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Excellent

Excellent, great

5 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 4 sur 5 étoiles

Okay thanks

Okay thanks

14 mai 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles

Good for 1st year without NCB

Very good brokers

5 juin 2026
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Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

Noté 5 sur 5 étoiles
Logo de XYZ Insurance

Réponse de XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance

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