YesColours Avis 205

Fantastic paint, delivered quickly. And a truly amazing customer service team. I will definitely be buying paint from here again and highly recommend it.

I’ve used a variety of Yes Colours in my hallway including Electric Blue, Friendly Peach, Fresh Aqua, Electric Aqua, Calming Yellow and Malagasy Coral which I adore. I’ve used these paints on my walls, front door and various art pieces including canvases and just this week I added another big pot which looks so much more fun with curvy strokes of Electric Blue on it. My little hallway was so dark before mainly due to the lack of natural light and size but thanks to strategically placed mirrors and the brightness of Yes Colours paint it is so uplifting and everybody who visits loves it.
I’m now working our living room and I have a little sultry which is a combo of various Yes Colours’ lilac, orange, peach and neutral ranges. Lots of zoning is happening along with plans for a mural. It’s taking a bit more time and I need to order more paints but I’m intending to complete it by the end of July. Passionate Lilac and Joyful Orange will feature in big ways!
I really love Yes Colours paints as the quality and texture are divine and the colours just zing! Plus they don’t smell. They’re so much fun to work with.

Really happy with the amount of colours and sizes avail very pleased and will use them again

Company easy to deal with. Fast delivery. Great bold colours.
Unfortunately the paint has a lingering unpleasant smell.

YesColours products are fantastic and such high quality! The vibrancy is like nothing else. Had a niggle with there not being enough product for the order placed but customer service was phenomenal, they'd found a solution before I even needed to contact them. Love the convenience of the pouches & how easy they are to dispose of compared to tins.

I ordered a 1 litre bag of Passionate Yellow and it arrived the next day. The paint is in a handy plastic pouch instead of a tin. The consistency of the paint is good and it goes on easily with a low pile roller. It required two coats for a good finish and coverage. The intensity of the colour is really striking. Very impressed! I used it to paint the inside of an alcove and it gives a dramatic pop of vivid yellow to my black and white kitchen.

I put an order in on 8th June and have now cancelled in on 18th June after receiving no items. First order got lost in transit apparently and then when I brought this to their attention on friday I was told that it would be sent out and replaced the next day and still here we are on Wed and still no order. Tracker says still with supplier! Too slow to recognise the issues and then even slower to replace it. Waste of time and I am now 7 days late moving into my new home because its not painted. Wasn't a cheap order (nearly £250). No discount was offered on my purchase - just a discount code for next time when tbh I won't be bothering. I cancelled the order with their team today after losing my patience. They sited courier issues which were all over the UK with DPD, Yodel and Evri, all my other house purchases have managed to arrive. There is no direct number to call them which is also annoying.

Beautiful paint. Nice colours and great service.

The 10 minute colour consultation I had with Emily was so helpful! I found her to be very friendly and helpful. She really took on board the information I had provided in the message I wrote when arranging the appointment. I am excited to get the samples and for the project to get started!

We’ve used Loving Orange and Loving Neutral so far, and the coverage is absolutely amazing — some of the best we’ve seen. Delivery was really fast, and their customer service is outstanding; they’ve been so helpful on Instagram whenever we’ve had questions about colours.

The shades themselves are so unique and beautiful — nothing like what you’ll find in standard paint ranges. We’re planning to use Yes Colours throughout our whole house now!

We also really love what the company stands for, which makes supporting them even more of a pleasure. Highly recommended!

Not sure how you are saving the planet. Ordered a sample (not free) had a few emails about it being on its way (emails create carbon).

Get the sample- oversized A4 packaging, with a print out of the sample!!! So will have to get it colour matched and get a paint sample from B&q now? Royal Mail delivery, print etc etc and it cost nearly £5 to get a postcard delivered in a big envelope.

Would give zero stars if I could.

I ordered a huge amount of paint from this company and had such high hopes. The colours looked lovely!

I started with the joyful pink, and was painting over a very similar pink. After five coats, it was patchy as hell & i gave up. I decided to return all the other paint as it was so substandard & colour match the remaining paint to finish the patchy room from my local decorators merchant.

I raised a request using the mechanism on their website, but they never responded. So I chased up with an email. And another. After WEEKS of back & forth I was told they’d sent return labels but they hadn’t, so I chased again. Finally they sent one label even though I was returning several boxes of paint.

So I chased again. They finally sent labels & told me I only had days to make the return as I was ‘outside their allowable returns window’.

Which was obviously annoying, as I’d been chasing & chasing.

Anyway I returned the paint using their labels and weeks later I’ve received only a partial refund. When I chased AGAIN and after multiple emails I was told that my tone was inappropriate and that my account would be suspended as a result: I would no longer be able to order paint from them. Which at least was amusing, as I would hope that if you’re that sensitive to tone, you would know that I’m unlikely to be a return customer….

Also buried at the bottom of the tone policing email, there was an acknowledgment that they had not processed my refund yet. No apology. No explanation. Who knows if they ever will? Interactions so far leave me lacking in confidence.

There was never any acknowledgment that the reason the return was so slow was their terrible customer service/unresponsiveness. The gaslighting customer service interactions were like something from a sitcom. Avoid. There are better eco paint companies out there…

I’m just editing this in response to yes colours trying to claim I’m not a genuine customer. This feels typical of all of my interactions with them: minimising, denying & trying to cast blame on me rather than accept responsibility. Also the response indicates they haven’t properly read the review: i’ve already contacted customer service and spent hours this afternoon trying to resolve this. I shouldn’t be that hard to identify, considering the details….
Whether I ever get the promised refund remains to be seen.
This review was not left by mistake. Exactly the opposite. I hardly ever review companies but this was genuinely the most frustrating, incompetent & generally awful customer service interaction I’ve ever had. Hopefully the faux cheerful minimising reply left by the company makes that clear. I hope it can help other paint lovers avoid the same strife.

I bought the electric blue masonry exterior paint. I wanted a Santorini feel for certain decorative details around the house contrasting with the white outside walls. I am more than happy with the result, the overall feel and the thick coverage. I would gladly recommend and I wish I could post pictures here for you to see.

A truly magical experience to match the magical colour I chose for my exterior woodwork! Helpful beyond measure - all in all a thoroughly feel good experience in every which way and to know one is supporting an independent eco UK based business is just the cherry on top!

Fantastic consultation on paint colours - v knowledgeable and loved the pallette combination and tips. I am excited to get painting!

Emily...you absolute superstar! To be confronted with two non-plussed wallies, in different locations, with no artistic abilities, you were so knowledgeable and accommodating. Thank you! We are now looking forward to getting started on a project that has been terrifying us for months. I'm sure we shall be back for a longer consultation at some point too...

Had a really fun colour consultation with Emma today! Really interesting and useful and the samples we have so far have gone on really nicely to our very very white walls…! Excited to paint the hallway and kitchen now which isn’t a phrase I thought I’d be saying. Really friendly service and a beautiful range of colours. Also the follow up email with guidance and links etc was super helpful for a first time decorator!

Great colours great service

Delivery was quick and the paint quality is outstanding. We planned on using the Passionate Lilac for a feature wall but we loved it so much we painted the whole room with it. It dries beautifully and we’re always getting complimented on it. Will definitely order again and recommend to friends.

Bought the Electric Blue to paint an IKEA Billy Bookcase.

Looks utterly, utterly amazing. And a great back drop to stage lime green, red, orange and yellow glass items.

Love it! Loads of compliments from friends, too.

Just about to start painting 11 outdoor very tall planters in the Masonry Electric Blue paint - aiming for an Yves Saint Laurent's Majorelle Gardens in Marrakech look!

Really helpful, friendly and responsive customer service from Kerrin Jessica and excellent delivery from DPD.

Thank you to YesColours for this amazing shade.