I bought a ring from JewelryAsteria's shop over on Etsy! Aside from their outstanding craftsmanship (seriously, the ring is gorgeous), they kept me updated on the item's status all the way until deliv... Voir plus
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Lisez les avis des autres
I had a very pleasant experience with this company and I definitely recommend them! They have a passionate team that puts a lot of effort and attention into their craft to create unique and delicate j... Voir plus
Great customer service! They made sure everything went well with receiving thing ring I ordered for my daughter. It is beautiful and she loves it! I would definitely order from them again and refer th... Voir plus
When I found YourAsteria on a seller's website I was awestruck by the beauty of the jewelry that was shown. I ordered a ring from them and when I received it I was just amazed at the workmanship and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
YourAsteria is a Ukrainian jewelry brand which creates handmade jewelry in silver, rose gold and yellow gold plating, 14k and 18k white, yellow, rose gold, platinum. Worldwide delivery. Lifetime warranty and 24/7 online support!
Coordonnées de contact
Etats-Unis
- yourasteria.com
4,7
Excellent
611 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Would definitely order again!
Incredible customer service, great quality, and beautiful craftsmanship!
28 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your wonderful review! We’re delighted that you’re happy with the quality, craftsmanship, and customer service. Your support means a lot to our team, and we hope you enjoy your jewelry for many years to come!
Great and affordable!
The ring we got is great, and the team was very communicative! Arrived very quickly considering how far it had to travel. Would and probably will order from them again!
28 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your kind review! We’re very happy that you love the ring and appreciated our communication throughout the process. It’s also wonderful to hear that the international delivery was quicker than expected. We truly appreciate your trust and would be delighted to create something special for you again!
Service with a sparkle
What a wonderful experience purchasing from YourAsteria. The item was more exquisite then any picture dictated and the service was phenomenal. There was a delay in shipping notifications, Marina was contacting the shipping companies to inquire and updated me on the location before I even asked. I WILL be shopping with them in the future. Thank you to the YourAsteria team 👏
23 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your wonderful review! We’re delighted that the jewelry exceeded your expectations and that you had such a positive experience with our service. We’re especially glad Marina was able to keep you informed during the shipping delay and make the process less stressful. Your trust and kind words mean a lot to the entire YourAsteria team, and we’ll be very happy to welcome you back in the future! 👏
10/10
Amazing customer service, went above and beyond to help me out, really appreciated them and love the quality!
22 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your wonderful review! We’re very happy that you had a great experience with our customer service and that we could help along the way. It means a lot to know you’re also pleased with the quality of your jewelry. We truly appreciate your support!
Gorgeous ring
Gorgeous ring! I wear it almost every day! I wear it so much there’s minor wear, but that’s going to happen with jewelry!
18 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your lovely review! We’re thrilled that you love the ring enough to wear it almost every day. Some minor wear is completely natural with frequently worn jewelry, and we’re very happy it has become such a favorite piece for you. We truly appreciate your support!
I received a beautiful ring in a timely…
I received a beautiful ring in a timely fashion. I will order from this seller again.
15 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your kind review! We’re very happy that you love your ring and that it arrived in a timely manner. We truly appreciate your support and would be delighted to create another special piece for you in the future!
The most amazing customer service I…
The most amazing customer service I have ever received! The ring is gorgeous and exceptional quality! Shipping was exactly on time. Would absolutely order from this seller again!
6 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your amazing review! We’re thrilled that you loved both the ring and your experience with our customer service. It means a lot to hear that you’re happy with the craftsmanship, quality, and on-time delivery. We truly appreciate your trust and would be delighted to create something special for you again!
Customer service and my ring are…
Customer service and my ring are excellent.
15 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you!
Beautifully made ring
Beautifully made ring. Very dainty. Just as pictured. My wife loved it to add as a companion to a bigger art deco style ring she already has.
1 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your lovely review!
Exactly what I ordered and expected
Exactly what I ordered and expected. Their customer service is so kind and responsive
1 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for such great review!
Ring came in and it was beautiful my…
Ring came in and it was beautiful my wife loved it. We would totally do it again.
17 mars 2026
Réponse de yourasteria.com
Thank you!
Amazing service and fantastic…
Amazing service and fantastic communication. Great quality product and you can tell it was made with passion. Will continue to purchase here.
4 janvier 2026
Avis spontané
Réponse de yourasteria.com
Thank you for your kind words!
Be aware of shipping and cancellations!!
20 mars 2026
Réponse de yourasteria.com
Thank you for your feedback. We always clearly communicate our shipping times and cancellation policies before purchase, and we encourage customers to review these details carefully. That said, we’re always here to help — if you have any concerns, please reach out to us directly and we’ll do our best to assist you.
Beautiful rings from a very kind jeweller
I have purchased several rings from YourAsteria and they're always exquisite. Sizing is perfect. And delivery is always on time, and the shop always send updates to precisely track the shipment. The rings come in very cute boxes, it is clear how much care is poured into their work.
2 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you for such great review!
Beautiful ring and amazing customer…
Beautiful ring and amazing customer service :)
1 mai 2026
Avis spontané
Réponse de yourasteria.com
Thank you a lot!
No picture can do this beautiful
No picture can do this beautiful, dainty (and yet still a statement) ring justice.
The workmanship is obviously done with great care and craftsmanship.
My daughter is already stating this will be an heirloom for her to pass down. It truly is that beautiful .
7 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you for such great review!
Beautiful and Trustworthy Work
I have actually ordered two rings from Etsy. I was so in love with the first I decided to get a second. Both rings are so beautiful and I feel happy looking at my ring every time I look at both of them. Both experiences have been really delightful. The first thing I believe was local and the size was already available so I received it right away. The second however came from out of country which I was not expecting. No extra charge for it. I reached out to ask the status of the shipment and Yulia was so helpful responding right away and keeping me up to date on the process.
They are really great and products are beautifully made. Very happy with my purchases.
7 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your kind words! We’re truly happy to hear how much you love your rings — it means a lot to us that they bring you joy every time you look at them.
We’re also glad your experience with both orders was positive, and that Yulia could support you and keep you updated throughout the process. We always aim to provide both beautiful pieces and great service, so your feedback really motivates our team.
Enjoy your rings, and we’ll be happy to create something special for you again anytime!
Recommend!
Very pretty piece and great customer service. Definitely recommend
10 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for your kind words! We’re really glad you’re happy with your piece and the service. Your recommendation means a lot to us. Enjoy your jewelry, and we’ll be happy to assist you again anytime!
I had an absolutely amazing experience…
I had an absolutely amazing experience with this jewelry seller through etsy. The ring is beautiful, there were regular updates on the status of the ring and any questions were answered quickly.
The ring itself was well packaged in shipping and is stunning! Would 100% recommend them :)
8 avril 2026
Avis spontané
Réponse de yourasteria.com
Thank you so much for this wonderful review! We’re truly happy to hear that you had such a great experience with us.
It’s very important for us to keep our customers updated throughout the process and to be there for any questions, so it’s great to know you felt well supported. We’re also glad the ring arrived safely and that you love it!
Thank you for your recommendation — it really means a lot to our team. Enjoy your ring, and we’ll be happy to create something special for you again anytime!
Disappointed by the misleading description on Etsy
I want to preface this by saying I was initially in love with the ring and left a 5-star review on Etsy. I wish I had waited before actually wearing the ring.
I ordered a yellow gold filled (!) ring with cubic zirconias. However, it has become obvious that the ring is not gold filled as stated on Etsy. It's probably gold plated at best. Here on Trustpilot their bio says gold-plated as well, which means they are misleading customers on Etsy.
I noticed severe wear on day TWO. I do not work with my hands. I remove the ring when I wash or lotion my hands. I don't wear it at night. I've been so gentle with it.
Was the price on the low side for a gold-filled ring? Sure! But I still feel disappointed because I love this ring and I know I'll need to swap it in the very near future.
10 avril 2026
Avis spontané
Réponse de yourasteria.com
We’re truly sorry to hear about your disappointment, especially after you initially loved the ring. We completely understand how upsetting this experience must feel.
We would like to clarify that our gold filled pieces are made with a thick bonded gold layer over sterling silver, but like all gold filled jewelry, wear over time can vary depending on skin chemistry, environmental exposure, and daily use. That said, noticeable wear after such a short time is absolutely not the experience we want for our customers.
We also appreciate you pointing out the confusion regarding the wording between platforms. We understand how this could feel misleading, and we will review our descriptions to ensure everything is communicated more clearly and consistently.
Thank you for sharing your honest feedback. We genuinely value it and are sorry that this experience did not meet your expectations.
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