Your Local Avis 3 923

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dean bates from north east commercial team attended sainsbury's monument metro station, always cheerful and arrives in great spirit. Does a great job, always leaves everything clean and tidy after him... Voir plus

Noté 5 sur 5 étoiles

Fab window clean from Joshua today, I really appreciated the phone call about an hour in advance to let me know of his arrival as I have to allow access through a gate into the back of the propert... Voir plus

Noté 1 sur 5 étoiles

I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Looking forward to having our windows washed by Joshua who very kindly sent the link through to my phone . Very friendly and although we havnt had our windows done yet he did an amazing job of our nei... Voir plus

À propos de l'entreprise

  1. Entreprise de nettoyage de vitres

Écrit par l'entreprise

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


Coordonnées de contact

Our Services

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3,6

Moyen

TrustScore 3.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The guy Josh was very polite and kind…

The guy Josh was very polite and kind also told me so good info I needed great service

14 mai 2026
Avis spontané
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Réponse de Your Local

We're so glad to hear you received great service and found our team member polite and helpful! Thank you for your feedback.

Noté 5 sur 5 étoiles

Great

Really good lad great job and reliable would definitely recommend

14 mai 2026
Avis spontané
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Réponse de Your Local

We appreciate your positive feedback. We are glad you were pleased with our service.

Noté 5 sur 5 étoiles

Brilliant job

Brilliant job, windows look very clean, Good job Joshua, well done

14 mai 2026
Avis spontané
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Réponse de Your Local

We're so happy to hear your windows look very clean! Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Great job on cleaning my windows

Great job on cleaning my windows. Very pleased with results.

Thanks Mrs V Page

14 mai 2026
Avis spontané
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Réponse de Your Local

We're so pleased you're happy with our window cleaning service. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Thank you to Joshua who did my windows…

Thank you to Joshua who did my windows today - great job thank you

13 mai 2026
Avis spontané
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Réponse de Your Local

We're delighted the window cleaning met your expectations. It's great to hear you were happy with the service. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Joshua did a great job cleaning the…

Joshua did a great job cleaning the windows today, very polite and efficient

13 mai 2026
Avis spontané
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Réponse de Your Local

We're so happy to hear that you feel our window cleaning service was efficient and that our employee was polite. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Graeme cleaned our windows today .he…

Graeme cleaned our windows today .he did a great job .very pleasant and dis close gates behind so a plus for that .Thank-you graeme

13 mai 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you were pleased with the window cleaning! We appreciate your recognition of the attention to detail and are glad you enjoyed the experience.

Noté 5 sur 5 étoiles

Graeme has just cleaned all my windows…

Graeme has just cleaned all my windows and done a brilliant job,he is polite respectful and proffesional

13 mai 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you had a brilliant experience with our window cleaning service! We appreciate your kind words regarding the technician's professionalism.

Noté 5 sur 5 étoiles

Forgot to unlock the back gate for…

Forgot to unlock the back gate for Joshua but he still managed to get in and did a great job on all the windows.

12 mai 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that the work on the windows was great! We apologize for the gate mishap. Thank you for letting us know and for your positive feedback!

Noté 1 sur 5 étoiles

Hi everyone my complaint still hasn’t…

Hi everyone my complaint still hasn’t been sorted out since last time I wrote a review I’m actually now owed 68 pound they said they would refund this money two months ago now and stop charging me but I am still in this terrible situation.

12 mai 2026
Avis spontané
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Réponse de Your Local

Good morning Harrison, I'm very sorry to hear that the owed amount hasn't been refunded and the charges haven't stopped. We appreciate you bringing this to our attention. We are struggling to find your contact details. If you can please contact us on 0333 000 2012 we can resolve this matter straight away.
Many Thanks

Noté 5 sur 5 étoiles

Dean Bates came to visit the Three…

Dean Bates came to visit the Three Store in Workington SC, did a brilliant job! He actually did our AV screen window which I can't remember the last time is was even attempted. Top bloke, thanks again!

12 mai 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you had such a positive experience! It's great to know that our team member provided such excellent service and took care of your AV screen. Thank you for your fantastic feedback!

Noté 1 sur 5 étoiles

Where do I start...

Sounds like we all need a Joshua. However my experience is either constantly being told someone is coming and they don't. On the occasions they do the job is done shoddily - bird dirt not removed, sills not washed, water marks left on windows, all done in minutes only of course the result is they are not done. Previous complaints have led to further promises that they will return - but they don't!! Why is running an efficient business so difficult?

23 avril 2026
Avis spontané
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Réponse de Your Local

Good morning Carolyn, Thank you for bringing this to our attention. It sounds like you've had multiple disappointing experiences with unfulfilled promises and substandard work.
If you could please contact us on 0333 000 2012 we can look into and resolve this matter straight away.
Many thanks

Noté 5 sur 5 étoiles

Window Cleaning.

Windows cleaned again this morning by Joshua. Good thorough job. Thanks Josh!

11 mai 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you were satisfied with the thorough window cleaning service. Thank you for your positive feedback and kind words!

Noté 5 sur 5 étoiles

I am always satisfied

I am always satisfied. Joshua our window washer always called me exactly when he comes so I can open the gates. He is very professional and friendly .

11 mai 2026
Avis spontané
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Réponse de Your Local

We appreciate you taking the time to leave us a review. We're happy to hear that you were satisfied with the window cleaning service and the technician's professionalism!

Noté 5 sur 5 étoiles

josh cleaned my windows today.Good work…

josh cleaned my windows today.Good work and Polite

11 mai 2026
Avis spontané
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Réponse de Your Local

We're delighted the window cleaning met your expectations, and appreciate that you found the cleaner polite and efficient.

Noté 1 sur 5 étoiles

Window cleaner came this morning…

Window cleaner came this morning 11/05/2026. He was here all of 2mins, my kitchen window still has bird poo on it and the sill of my patio door is still not cleaned. I was told when I signed up that ALL my windows AND SILLS would be cleaned, I was in my bathroom when he was doing the bathroom windows and all he did on them was squirt some water on them, he never touched them with the brush. £15 is a lot of money to pay for a shoddy job, and if it happens again I will be cancelling and finding someone who will do the job properly. If I could post photos I would.

11 mai 2026
Avis spontané
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Réponse de Your Local

Good morning Janette, We appreciate you bringing this to our attention. We're sorry to hear the window cleaning service did not meet your expectations, especially regarding the thoroughness of the cleaning and the attention to sills. If you could please give our team a call on 0333 000 2012 we can arrange a reclean for you.
Many Thanks

Noté 3 sur 5 étoiles

Haven't had the best experience with…

Haven't had the best experience with this company, they cleaned the wrong house on the first occasion , promised someone would come the following day but no sign of anyone which meant 2 days waiting in all day. Someone finally came on the third day, we've had a few more cleans since although keep getting messages to say they are coming the following day despite cleaning them less than two weeks previously. The last time 2 windows were missed out completely and today has been another no show, as we have a reactive dog we have to be here so have had several wasted days, not impressed, needless to say I will be looking for a new window cleaner.

8 mai 2026
Avis spontané
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Réponse de Your Local

Good morning Janet, We appreciate you bringing this to our attention. We're sorry to hear about the missed appointments, the initial error, and the windows that were not cleaned. We recognize the frustration this has caused, especially with your dog. If you could contact us on 0333 000 2012 with your details we would love the opportunity to resolve this situation for you.
Many Thanks

Noté 5 sur 5 étoiles

Ellis, and the rest of the support team were great

I found Ellis and the rest of the telephone support team very helpful, professional and genuine. They promoted their company's service well, but were not pushy at all. They were easy to get hold of and reliable and prompt about getting back if an agent was on the line. And then straight and professional in actioning requests. I had questions, and eventually cancelled - purely for my own reasons, so I spoke to them a few times, mainly to Ellis. So these comments refer mainly to her, but the other staff seemed just as helpful. A credit to the company. I would have no hesitation in going back to them after this.

5 mai 2026
Avis spontané
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Réponse de Your Local

We appreciate your positive feedback regarding our team's helpfulness and professionalism. We're glad our service met your needs and that you found our team easy to contact and reliable. We value your comments and are happy to hear you would consider using our services again.

Noté 1 sur 5 étoiles

Did not clean all as promised

Did not clean all as promised. Could not make contact with the company. I did not realize payment would taken by direct debit as I gave them my debit card information, now having trouble cancelling payment even at the bank.
I am writing this review on behalf of my invilid sister.

1 mai 2026
Avis spontané
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Réponse de Your Local

Good morning Michael, i am so sorry to hear that the service did not meet expectations and that you've had trouble contacting us and cancelling payments. If you could please contact us on 0333 000 2012 with your details we can resolve this immediately for you.
Many thanks

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