Your Local Avis 3 923

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Dean bates from north east commercial team attended sainsbury's monument metro station, always cheerful and arrives in great spirit. Does a great job, always leaves everything clean and tidy after him... Voir plus

Noté 5 sur 5 étoiles

Fab window clean from Joshua today, I really appreciated the phone call about an hour in advance to let me know of his arrival as I have to allow access through a gate into the back of the propert... Voir plus

Noté 1 sur 5 étoiles

I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Looking forward to having our windows washed by Joshua who very kindly sent the link through to my phone . Very friendly and although we havnt had our windows done yet he did an amazing job of our nei... Voir plus

À propos de l'entreprise

  1. Entreprise de nettoyage de vitres

Écrit par l'entreprise

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


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3,6

Moyen

TrustScore 3.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service thanks josh

Great service thanks josh

30 avril 2026
Avis spontané
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Réponse de Your Local

We appreciate you taking the time to share your experience, and we are so glad the service was great!

Noté 5 sur 5 étoiles

Josh is always cheerful and does a…

Josh is always cheerful and does a fabulous job he is an absolute credit to the company.

30 avril 2026
Avis spontané
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Réponse de Your Local

We're so glad to hear that you consistently have a cheerful experience and a fabulous job is always done! Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Great job Norman

Norman came cleaned our windows this morning always smiling and does a great job fine young man.

30 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you had a great experience with our window cleaning service! We appreciate your kind words about the technician and his work.

Noté 5 sur 5 étoiles

Job well done Graeme

Job well done Graeme. Thank you so much

30 avril 2026
Avis spontané
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Réponse de Your Local

We're happy that we completed the job to your satisfaction, and we appreciate you taking the time to leave us this positive feedback.

Noté 5 sur 5 étoiles

A young man called Graeme came and…

A young man called Graeme came and cleared my windows, he messaged me first to give me an estimated time of arrival, we spoke for a minute or 2, then he started doing the windows, they look fantastic, he was friendly and professional, great guy, great service.

30 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you had such a positive experience! It's great to know the window cleaning met your expectations and that you found the service friendly and professional. Thank you for your review!

Noté 1 sur 5 étoiles

Very poor over the last two years hit…

Very poor over the last two years hit and miss service ,I do think that the liquid in the water is not the level it should be as they don't dry properly and splodge into dirty droplets ,trying to say a bob or two ...here in bishop Aukland they sometimes come ,sometimes miss two months ,sometimes do the back ,sometimes knock sometimes don't ..NO CONSISTANCY ..irresponsible ,I think they franchise out the work ,and young lads just pull a fast one just doing the front and asking for the same money .. definitely ..today they came did the front and wanted £10 without doing the back ..we rang the office ,firstly the girls are lovely ,considerate ,and professional ..she rang back though and said you only get the front done for ten pounds ,I said it's been ten pounds front and back all the time ..then she was honest and said they'd just put their prices up ( without informing anyone ) and it was now £15 for a terrace house front and back ..so I said no ,there steady and inconsistent ..I'll do em myself ..I'll by an extendable cleaner and do a decent job ..DEF please don't even think about using them ...looking forward too doing my own now instead of being taken for a fool we have CANCELLED YOU bye

30 avril 2026
Avis spontané
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Réponse de Your Local

We appreciate you bringing these service inconsistencies to our attention. We regret to hear about the issues with the cleaning quality and the price changes without notification. We'll investigate these matters to ensure service standards are met and pricing is transparent. Thank you for your feedback.

Noté 5 sur 5 étoiles

Shining bright

Joshua cleaned our windows this morning and as always did an excellent job , he is so reliable thank you Josh 😊

30 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you consistently have a great experience with our window cleaning service. We appreciate you highlighting the technician's reliability.

Noté 5 sur 5 étoiles

Joshua did a good job cleaning the…

Joshua did a good job cleaning the windows.

28 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that the window cleaning service met your expectations. Thank you for your positive feedback; it means a lot to us.

Noté 1 sur 5 étoiles

Windows left full of dirt and added…

Windows left full of dirt and added water streaks not cleaned properly at all

28 avril 2026
Avis spontané
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Réponse de Your Local

Good morning Maxine, I'm sorry to hear the window cleaning was unsatisfactory. If you could please contact us on 0333 000 2012 we will arrange a reclean for you.
Many thanks

Noté 5 sur 5 étoiles

Cleaner windows

My window cleaner Grahame doesa really good joband comes on the time he says happy with the service

29 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you are pleased with the window cleaning service and that the cleaner is punctual. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

The guy cleaning my windows who’s name…

The guy cleaning my windows who’s name is Alan is a genuine 100% nice chap verry professional done an excellent job and is also very pleasant to talk to keep up the good work

29 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you had such a wonderful experience with our window cleaning service! We appreciate your kind words and are glad you're pleased with the results. Thank you!

Noté 1 sur 5 étoiles

Don't clean but expect payment, don't turn up when should

Don't turn up for ages, I can't log into account..you are quick to respond to account problems but when you were up and running again I had no services on there. My windows were meant to be done every 8 weeks, you randomly send someone about 12 weeks after? We have camera footage the windows were cleaned within 20 seconds out the front, and the back he walked into the garden, stared then buggered off. 3 emails today from 3 different people AND TEXTS demanding payment. Not happening. Poor service.

14 avril 2026
Avis spontané
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Réponse de Your Local

Good morning Louise, We're very sorry to hear about the issues you've experienced with our service and the discrepancies in scheduling and payment demands. If you could please contact us on 0333 000 2012 we can resolve this straight away for you.
Many thanks.

Noté 5 sur 5 étoiles

Excellent job

Graeme did a great job cleaning our windows—punctual, thorough, and streak-free. Professional and friendly throughout. Highly recommended.

1 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you were pleased with our punctual and thorough window cleaning service! We appreciate your recommendation and are glad you enjoyed the experience.

Noté 5 sur 5 étoiles

Joshua has come today and cleaned the…

Joshua has come today and cleaned the windows
Completed the job very fast and done a good job

28 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that the window cleaning was completed quickly and to a high standard. Thank you for taking the time to share your positive experience!

Noté 4 sur 5 étoiles

Friendly window cleaner

He's on time, does the job everything as expected.

27 avril 2026
Avis spontané
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Réponse de Your Local

We appreciate you taking the time to leave us feedback. We're happy to hear that the job was completed as expected and on time!

Noté 1 sur 5 étoiles

Poor service. Poorly run company.

I told this company I no longer wanted their service as the only way I knew my windows had been cleaned was a card through the door. My windows still had marks etc , I even sent them photos. I had no response.this was 2 years ago.every so often they still turn up squirt some water at windows for 5 mins then send a stream of emails for payment. They never respond to my emails. For the last 2 years I have had an excellent, genuinely local window cleaner I’m very happy with. I am reluctant to give bad reviews, but this company need to sort themselves out.

I have seen your reply. I have spoken to you and your operatives before and got the same reassurance that my details had been removed from your system. Dosnt work though does it. So not bothering again

16 avril 2026
Avis spontané
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Réponse de Your Local

Good morning Anne, I'm so sorry to hear about the issues you've experienced with our service. If you could please contact us on 0333 000 2012 with your details we can insure your information is removed from our system.
Many Thanks

Noté 5 sur 5 étoiles

Great window cleaners

Great window cleaners, Joshua in particular is a good grafter and always has a smile. He always lets us know when he'll be around, and also when the job is done.

If you're looking for a reliable, polite, and hardworking window cleaner, then try these.

23 avril 2026
Avis spontané
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Réponse de Your Local

We're happy to hear that you've had a great experience with our window cleaners! We appreciate you mentioning their reliability and work ethic. Thank you for recommending our services!

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