I ran out of oil much earlier than expected, and my scheduled delivery was still over a week away. I contacted YourNRG, and Justyna went above and beyond to help by arranging an earlier delivery... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very impressed. Super delivery driver, instead of the usual “can’t access tank” message, he came to the door, explained the problem and helped me cut back the offending hedge. He couldn’t have been... Voir plus
L'entreprise a répondu
We have been really pleased with the service provided by YourNRG, particularly Adam, who is always friendly, helpful and keeps in touch to see when we might need to order. Adam persevered for a go... Voir plus
L'entreprise a répondu
A local company who are efficient, helpful and pleasant to deal with. They are very competitive price wise and don’t take your money until the fuel has been delivered and the quantity confirmed and th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Coordonnées de contact
Baltic Street, TS25 1PW, Hartlepool, Royaume-Uni
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent firm to deal with
Always good price very nice drivers and staff if you have to phone up and most of all good communication and delivery
15 septembre 2026
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Prompt service with friendly driver.
Prompt service with friendly driver.
Always the best for price.
Would definitely recommend Your NRG.
8 octobre 2026
Réponse de Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Quick Delivery
Ordered on 1st September, delivered on 2nd September! (Paid lowest available price for delivery by 15th September). So well impressed.
8 octobre 2026
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
I loved the personal touch
I loved the personal nature of the admin staff that are helpful and make it all run smoothly. Add to that a delivery the day before the due date - that was a bonus! Thank you
8 octobre 2026
Réponse de Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Réponse de Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
It was a good price and the service was…
It was a good price and the service was very good I didn’t have to be there for delivery hassle free will be back
8 octobre 2026
Réponse de Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
The best price around
The best price around, also came with a discount voucher. Service really good delivery on time..
Certainly will be using N R G again for future orders
8 octobre 2026
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great Service
We have been really pleased with the service provided by YourNRG, particularly Adam, who is always friendly, helpful and keeps in touch to see when we might need to order.
Adam persevered for a good 12 months before we finally agreed to switch suppliers, and we are very glad we did!
What has impressed us most is that YourNRG continues to offer genuinely competitive prices. They haven't simply offered a low introductory price to win our business, but have remained competitive ever since.
The delivery drivers are also excellent, always friendly and helpful.
Great service all round, and we would happily recommend YourNRG. A special thank you to Adam for his patience and continued excellent customer service!
7 octobre 2026
Avis spontané
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. I have passed your lovely feedback & kind words onto Adam. Thank you for your five-star review!
Very helpful when contacted
Very helpful when contacted. Efficient delivery of oil.
17 septembre 2026
Réponse de Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Informed day before delivery as…
Informed day before delivery as requested, Driver friendly,
8 octobre 2026
Réponse de Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Easy to order
Easy to order, very reasonable prices!
Delivered promptly! Very satisfied.
1 octobre 2026
Réponse de Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Good price and easy to use website
Good price and easy to use website. Service was excellent by the really nice delivery driver.
1 octobre 2026
Réponse de Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Réponse de Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Réponse de Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Great service competitive pricing
Easy online ordering. Very competitive pricing. Delivered as promised. Extremely friendly, knowledgeable delivery driver. Great service.
24 septembre 2026
Réponse de Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Réponse de Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Réponse de Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Réponse de Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Great company delivered when they said…
Great company delivered when they said they would. Easy transaction.
8 octobre 2026
Réponse de Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
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