YourSexualHealth Avis 

78
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Booking process not straightforward as slots are shown on days when testing does not even take place but this was sorted out fairly quickly. Providing the blood sample itself was very good with some l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results withou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Website relatively easy to navigate and make decisions on purchase. Any and all emails replied to quickly and with relevant answers to questions. Telephone call from the doctor within hours of requ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I book at least once per month sometimes twice per month for private testing and appointment always fitted to my diary and results back rapidly amazing service as always!

L'entreprise a répondu

À propos de l'entreprise

  1. Service de dépistage des infections sexuellement transmissibles (IST)

Écrit par l'entreprise

Your Sexual Health Limited delivers comprehensive sexual health testing across the UK, offering discreet home STI test kits, private clinic visits, and home nurse appointments for convenient, personalised care. All testing is supported by accredited laboratory analysis with fast turnaround times. Every positive result includes a free GP consultation, giving you access to expert medical guidance without additional cost. Our mission is to make STI testing easy, confidential, and accessible, with trusted nationwide support.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(78)

64 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick and efficient

30 janvier 2026
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Réponse de YourSexualHealth

Dear RF

Thank you very much for taking the time to leave a review.

We’re delighted to hear that you found our service quick and efficient.

Thank you once again for your feedback—it’s greatly appreciated.

Kindest regards,

Your Sexual Health

Noté 5 sur 5 étoiles

Great experience

Responsive customer support. Excellent instructions. Rapid results. Good website.

29 janvier 2026
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Réponse de YourSexualHealth

Dear Mr Patel

Thank you very much for taking the time to leave a review.

We very pleased to hear that you found our customer support responsive, and also that you received clear instructions along with rapid results.

Once again, thank you for your feedback.

Kindest regards

Your Sexual Health

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The staff were friendly, helpful and reassuring. The turnaround time for results was very quick.

29 janvier 2026
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Réponse de YourSexualHealth

Dear Dave,

Thank you very much for taking the time to leave a review.

We’re pleased to hear that you found our team friendly, helpful, and reassuring. We understand that testing can be an anxious experience for some people, and we’re glad we could help put you at ease.

Thank you once again.

Kindest regards,

Your Sexual Health Team

Noté 5 sur 5 étoiles

Good discrete service

Good discrete service, quick turnaround in results, overall good service

29 janvier 2026
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Réponse de YourSexualHealth

Dear Andrew,

Thank you very much for taking the time to leave a review.

We’re delighted to hear that you were pleased with our service, particularly the discretion and quick turnaround.

Thank you again for your kind feedback.

Kind regards,

Your Sexual Health

Noté 5 sur 5 étoiles

Fast and reliable

I used Sexual Health for a full STD test required for my travel visa and attended their Manchester location. The booking process was simple, communication was clear, and my results were delivered quickly, which was essential for my visa application. Everything was handled efficiently and professionally from start to finish. I’d recommend their service to anyone needing reliable testing with a fast turnaround.

16 janvier 2026
Avis spontané
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Réponse de YourSexualHealth

Dear Becky,

Thank you very much for taking the time to leave a review.

We are pleased to hear that you were happy with our service and that we were able to accommodate your time-critical results.

Once again, thank you for your kind feedback.

Kind regards,

Your Sexual Health

Noté 5 sur 5 étoiles

I’ve worked with YSH for many years and…

I’ve worked with YSH for many years and have consistently found them to be professional, reliable, and easy to work with. They deliver excellent work and are a genuine asset to our industry. YSH continually demonstrates a strong commitment to supporting the industry and responding to its evolving needs, which sets them apart as a trusted and valued partner.

15 janvier 2026
Avis spontané
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Réponse de YourSexualHealth

Dear Mark

Thank you so much for the kind words and for working with us over the years. We really appreciate your support and are glad to hear that our work and approach have made a positive impact. It’s been great collaborating with you, and we look forward to continuing to support the industry together.

Kind regards

Your Sexual Health

Noté 5 sur 5 étoiles

Good communication

Good communication, organisation and quick turnaround of results

10 janvier 2026
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Réponse de YourSexualHealth

Dear Paul

Thank you for taking the time to write a review.

We are very pleased to hear that you were satisfied with the service provided.

Once again, thank you for your kind feedback.

Kind regards

Your Sexual Health

Noté 5 sur 5 étoiles

100%recomended

100%recomended, Friendly service and clear communication. I’m very satisfied.

12 janvier 2026
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Réponse de YourSexualHealth

Dear Harvinder,

Thank you for taking the time to write a review.

We are very pleased to hear that you were satisfied, especially with our friendly service and clear communication.

Once again, thank you for your kind feedback.

Kind regards,

Your Sexual Health

Noté 5 sur 5 étoiles

First time but not the last time

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results without corners being cut. Very pleased to have found this service and will 100% use again. Thanks!

9 janvier 2026
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Réponse de YourSexualHealth

Dear Jonathan,

Thank you very much for taking the time to leave us a review.

We’re delighted to hear that you were happy with our service and we look forward to assisting you again in the future.

Kind regards,

Your Sexual Health

Noté 5 sur 5 étoiles

Fast thanks

Fast thanks

31 décembre 2025
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Réponse de YourSexualHealth

Dear Ian

Thank you for taking the time to leave a review and we are very happy to hear that you were pleased with the service.

Once again, thank you!

Your Sexual Health

Noté 1 sur 5 étoiles

Went for most expensive sexual…

Went for most expensive sexual infection check of 495£ and I was asking is just a blood and urine required for it for a better result ? I was expecting a swab as well because I wasn't well, I couldn't walk from pain. I was told that's more then enough. But the results came all negative with a bottom sentence " we recommend a swab for better results" Realy? I'm disappointed of this service. Highly not recommended to anyone.

29 décembre 2025
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Réponse de YourSexualHealth

Dear Iulian,

Thank you for taking the time to leave a review, and we’re genuinely sorry to hear how unwell and disappointed you felt during this experience. We understand how distressing this must have been.

Our tests are designed to be clinically appropriate based on the information available at the time of booking. At the time of booking and during our follow-up, no symptoms were reported to our team that would have indicated the need for swab testing.

In cases where symptoms are present, swab testing may be recommended to ensure the most appropriate assessment, which is why further testing may sometimes be advised in a results report.

We appreciate that this can feel frustrating, especially when expectations differ, and we’re sorry that your experience did not meet your expectations. We would very much welcome the opportunity to review your case in detail and advise on the most suitable next steps.

Please contact our clinical support team on 0161 660 2599 or info@yoursexualhealth.co.uk
so we can look into this properly and help further.

Noté 5 sur 5 étoiles

Quick effefficent and accurate.

Quick effefficent and accurate.

26 décembre 2025
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Réponse de YourSexualHealth

Dear Carl

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service that you received.

Once again, thank you!

Your Sexual Health

Noté 5 sur 5 étoiles

Amazing fast and great communication…

Amazing fast and great communication thank you

19 décembre 2025
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Réponse de YourSexualHealth

Dear A C

Thank you very much for taking the time to review our business.

We are so pleased that you were happy with the service received and really appreciate the feedback.

Once again, thank you!

Your Sexual Health

Noté 5 sur 5 étoiles

Five stars all for Julie

Five stars all for Julie. I always have the same wonderful person help with booking and responding to my emails and it makes YSH the best place to go for that reason only!

9 décembre 2025
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Réponse de YourSexualHealth

Dear Holly

Thank you very much for taking the time to review our business.

We will ensure that your feedback is passed on to Julie who will be thrilled.

Once again, thank you!

Your Sexual Health

Noté 5 sur 5 étoiles

Great service

Great service. Have been using for years.

9 décembre 2025
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Réponse de YourSexualHealth

Dear Louise

Thank you very much for taking the time to review our business.

We are thrilled that you are happy with the service, and thank you for your continued support.

Once again, many thanks

Your Sexual Health

Noté 5 sur 5 étoiles

Great service very polite

Great service very polite, understanding and discreet.

9 décembre 2025
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Réponse de YourSexualHealth

Dear Mich Marie

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service.

Once again, many thanks.

Your Sexual Health

Noté 5 sur 5 étoiles

Very good service

10 décembre 2025
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Réponse de YourSexualHealth

Dear Palwinder

Thank you very much for taking the time to review our business and we are thrilled to hear that you were happy with the service received.

Thank you once again, Your Sexual Health

Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service, I was seen to quickly. All my worries and concerns was sorted ASAP and I would highly recommend them

9 décembre 2025
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Réponse de YourSexualHealth

Dear Dimitri Shadow

Thank you so much for taking the time to review our business and we are thrilled that you were happy with the service.

Thanks again, Your Sexual Health

Noté 1 sur 5 étoiles

This company is an absolute joke. Avoid

This company is an absolute joke and borderline criminal. If you book a test with them they will take £400 off you for a clinic appointment and ask you your preferred dates. When theae dates are not available you are then at a total loss and have to battle with them to get your money back… WHO DOES THIS !!! Just have a booking process which is live to you availability just like everyone else on this planet does! What a waste of everyones time!!!

5 décembre 2025
Avis spontané
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Réponse de YourSexualHealth

Dear geosea

Thank you for taking the time to review our business and we are very sorry that you are unhappy with the service.

Since we work with partner clinics it is impossible to have live access to each individual clinic diary online, and we do ask that you contact us by telephone or email if you wish to confirm appointment details prior to booking and paying.

You were offered an appointment on your preferred dates at an alternative clinic in Cambridge, but you opted to take a refund.

You requested a refund at 00.21 and your refund was processed at 08.00 on the same morning.

Your email trail on Saturday 6th December between 00:21 - 01:16 was unacceptable. We will not tolerate abusive behaviour.

Kindest regards

Your Sexual Health

Noté 5 sur 5 étoiles

Top service, Caring team and very helpful. Definitely recommend.

Amazing service and I totally appreciate their help throughout. The service is very easy to use and everything is organised with clear communication. Once the samples reach the lab, the turnaround time is impressive, within one day as specified for the test I wanted.

Special thank you to Julie, very professional and really grateful for the time and dedication to process my order through and even updated me on weekends to reassure me of progress.

Really genuine team and they honestly care and are there there to provide you with the best service. I’m only one customer of thousands so totally appreciate the time and effort they put into my order.

Definitely recommend and will be back to use the services again for sure.

9 décembre 2024
Avis spontané
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Réponse de YourSexualHealth

Dear S W

Thank you so very much for taking the time to review YSH.

We appreciate the feedback and will pass on your comments to the team.

Thanks again,

YSH

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