1 penny each and thats when they pay!! Very badly run company. Endless excuses over the years to not take anything AFTER I scanned them. Pretended to be out of business for 2+ years at one point. A... Voir plus
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Lisez les avis des autres
Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... Voir plus
Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... Voir plus
L'entreprise a répondu
I'm clearly in a long line of 1 star reviews currently as had an awful experience with this company during February. To be told 90% of my items weren't present but miraculously the others were = nonse... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!
Coordonnées de contact
Etats-Unis
- support@zapper.co.uk
- zapper.co.uk
2,7
Bas
3 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
slow in making payment and slow at…
slow in making payment and slow at response time
30 mai 2022
Avis spontané
Great service
25 mai 2022
Easy to use and prompt payment
It’s so easy to use Zapper and the money is sent very promptly. I will definitely continue to use zapper.
Highly recommend
25 mai 2022
Reject items with false reason
Easy to use website and easy to post off - but most items (which were in hardly used condition) rejected without valid reason - left with no payment and no item (and certain they still sell it on). I will avoid
**
In response to the reply I disagree with the reasons. For people using in the future in would strongly suggest taking photos of anything you send in. The 'dagamed' item was like new. The item missing a CD had it when I posted it in a well sealed box of 4 stacked books. Take photos to support any dispute as I was very surprised to have most items rejected and in line with their guidance have no way to dispute this now. Fortunately relatively small amounts of money but disappointing never the less.
**
25 mai 2022
Avis spontané
Réponse de Zapper
Hello David,
Your review, unfortunately, is unfair, you were paid for the items which were in good condition, to say you were left with no payment is not correct. 1 item was rejected because of the condition, 1 item was partly missing and 1 item could not be accepted unless in new condition. All of this was explained to you. We do not sell any rejected items, they are responsibly recycled.
With kind regards
Zapper Customer Service
Good system
Good system, easy to use and navigate.
Great way of dispensing with surplus books, CD's and games.
24 mai 2022
Excellent fast service
Excellent fast service, well informed process, would certainly use again and would recommend.
24 mai 2022
Fast payment and easy postage
Fast payment and easy postage
A few rejections of goods not up to their requirements but generally a good app to sell books and other media
23 mai 2022
Con artists
Con artists. Price on the front page ‘up to’ then suddenly drops by £100s when you want to proceed. Absolute con, avoid at all costs.
13 mai 2022
Avis spontané
Thieves!
Just had a look at what my Samsung Galaxy A52s is worth. As new. They're offering £1.
13 mai 2022
Avis spontané
Penny for your thoughts!!
On the plus side they took almost all of my books, cds, dvds etc BUT most of the offers from them were just 1 pence so not great!!!
11 mai 2022
My brother and I scanned over 130 dvds…
My brother and I scanned over 130 dvds and only 6 were accepted at £2.19 for 6 it is totally wrong when you know places like CEX will buy one for at least £1.20 for each dvd and if you have the time ebay can make you a little better deal. We have uninstall the app and will not be using them for anything. Very disappointed to say the least.
9 mai 2022
Avis spontané
We had an issue with payment which was…
We had an issue with payment which was promptly solved by customer service. Sending package was really easy. Excellent service
7 mai 2022
Prompt and efficient service
5 mai 2022
Good site
Good site, reasonably quick payments on sales. Kept up to date on status of sales
4 mai 2022
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