Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

1 penny each and thats when they pay!! Very badly run company. Endless excuses over the years to not take anything AFTER I scanned them. Pretended to be out of business for 2+ years at one point. A... Voir plus

Noté 2 sur 5 étoiles

Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... Voir plus

Noté 5 sur 5 étoiles

Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I'm clearly in a long line of 1 star reviews currently as had an awful experience with this company during February. To be told 90% of my items weren't present but miraculously the others were = nonse... Voir plus

À propos de l'entreprise

  1. Centre de recyclage

Informations provenant de diverses sources externes

Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 3 sur 5 étoiles

An easy way to earn a small amount for unwanted items

The site is easy to use and the whole process very straight forward. Payment was made quickly and I was kept informed every step of the way.

I was offered sufficient for the bulk of the games and DVDs to go ahead with the sale. However I was only offered 1p and in some case 0p for the majority of the 50 or so books I wanted rid of. All were in excellent condition. I decided seeing as I was in effect giving the books away I would instead donate them to charity.

23 novembre 2021
Noté 1 sur 5 étoiles

We downloaded zapper after seeing this…

We downloaded zapper after seeing this on YouTube
the offer for my 7 university books your offer was 47p for all 7 wow that's shocking the books cost over £100 each second hand on eBay will not be using this service again!!
(Cant believe a dragon supported this robbing customers)
I did not sign up fully as the offer was no good Shame really as I would of helped spread the word around university of Sheffield.

19 novembre 2021
Avis spontané
Logo de Zapper

Réponse de Zapper

Hello there,

We're sorry that you were disappointed by the offer. There are many reasons why we might not offer on these particular text books, it could be that they are older and no longer in demand, it could be that we already have large stocks of these titles or just the current marketplace conditions. Individual offer prices fluctuate all the time so it is worth trying again at a later date.

With many thanks
Zapper Customer Support

Noté 1 sur 5 étoiles

Waste of Time

I tried going through the selling process today. So I wanted a valuation of my 2021 Writers and Artists Yearbook. And the price they offered? Believe it or not £0.01 - yes a penny. Absolute garbage!! Beware, people!!

5 novembre 2021
Avis spontané
Logo de Zapper

Réponse de Zapper

Hello Ian,

I am sorry you were disappointed. There are many reasons why we would not wish to offer on this particular book, but it is not a reflection of the offers made on all items.

With many thanks
Zapper Customer Support

Noté 4 sur 5 étoiles

Zapper have changed the delivery service they use

Zapper have stopped using Yodel and now use Hermes to pick up and transport the parcels. We don’t have a Hermes pick up point in our little town so dropping off the parcels is not as convenient as in the past.

4 novembre 2021
Logo de Zapper

Réponse de Zapper

Hello Gill,

We are sorry to hear that. We will be offering home collections very shortly, so please bear with us.

Many thanks
Zapper Customer Support

Noté 1 sur 5 étoiles

ONE PENNY!

ONE PENNY!! people chuck one pence on the floor... what a joke... yeah right I will give you all my novels for one pence each!! I will stick to real sites that pay and collect books... cheers

3 novembre 2021
Avis spontané
Noté 4 sur 5 étoiles

Easy to use but….

Easy to use. Bit of a pain lugging boxes to collect shop is my only criticism. A door collection for older users would have been better.

3 novembre 2021
Logo de Zapper

Réponse de Zapper

Hello Linda,

We will be offering home collections very shortly.

With many thanks
Zapper Customer Support

Noté 5 sur 5 étoiles

Keep you in the loop

Great service, very easy to use. Take about a week to get the money from the trade in, but the company keep you updated at every point. Great for a FREE trade in service.

30 octobre 2021
Noté 4 sur 5 étoiles

Good experience

Good experience, would have given 5 stars were it not for problems receiving email with printed delivery labels. Much better than it’s competitor sites. Recommended.

30 octobre 2021
Noté 5 sur 5 étoiles

Stress free experience

Used the service for a DVD and computer games clear out. Clear instructions on what to do. Convenient drop off points. Received regular notifications to keep me up to date. Got paid the amount quoted. All this made for a stress free transaction.

22 octobre 2021
Noté 4 sur 5 étoiles

Generally very satisfactory transaction…

Generally very satisfactory transaction . My only concern was the difficulty I had finding a Yodel collection point. Once I found one willing to take the boxes, it was fine.

18 octobre 2021
Logo de Zapper

Réponse de Zapper

Hello there,

We will be offering home collections very shortly.

Many thanks
Zapper Customer Support

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