It has taken me 4 days to sort out the total confusion regarding my account but I have now received my new card. I was unable to access the Zempler app so I made another call and spoke to Daniel who a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Zempler very sympathetic and helpful with regard to my card payment being refused by the retailer Home Bargains. There was no problem found with my card and this is the only retailer where a problem h... Voir plus
L'entreprise a répondu
I lost my card when tidying up my wallet snd lost my card. The process from initial contact to the end of the call was a great experience i got a new card issued and the agent was a pleasure to deal w... Voir plus
L'entreprise a répondu
Very helpful empathetic call I'd had a scammer call who were claiming to be from Zempler. I called the bank directly to confirm. It turned out that the caller was a scammer. Anyway, the lady takin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hello, we’re Zempler Bank. We’re here to make money simpler. We know that banking isn’t at the top of most people’s to do lists, that’s why making it less of a chore is at the top of ours. We don’t do banking the traditional way – the wrong way. We do banking that works for the people that need it, when they need it. We’re for the crafters, the grafters, and the self starters. The bank for sole traders and those just starting up. And small businesses with growth on their minds and less time than they’d like. Just because you’re going it alone doesn’t mean you have to do it on your own. That’s where we step in – smart technology, straightforward human service, and bank accounts that meet real-life needs. We’ve already helped over 650,000 businesses get off the ground. We’re here to do banking right and support our customers for the long haul.
Coordonnées de contact
Royaume-Uni
- 0330 024 0924
- zemplerbank.com
4,5
Excellent
18 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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confusing service
3 octobre 2026
Réponse de Zempler Bank
HI, I'm sorry to read your review on this. If you have raised a complaint with us then we will look to issue you a final response letter within 3 weeks of our acknowledgment email. Kind regards RO
Call was answered quickly and the…
Call was answered quickly and the member of staff was able to access information on my enquiry with ease.
2 octobre 2026
Réponse de Zempler Bank
Much appreciated, Mr Hall! Your review helps us keep doing what we love 💙 Warm regards - RO
Réponse de Zempler Bank
Hey Jon, thanks for the lovely review! We're glad we could make a positive impression 😊 Kind regards - RO
The lady over the phone was very helpful
2 octobre 2026
Réponse de Zempler Bank
Much appreciated, Masha! Your review helps us keep doing what we love 💙 Warm regards - RO
I was worried about being locked out of…
I was worried about being locked out of my account, I spoke with Rita who was amazing! Thank you Rita for helping me out
2 octobre 2026
Réponse de Zempler Bank
Hi there, we really appreciate you taking the time to leave a review! We’re so pleased Rita was able to support you - your feedback has been shared with the team 💚Kind regards - RO
Phone chat
I was able to speak to a real person, and not have to wait ages.
He was really helpful and resolved my issues.
2 octobre 2026
Réponse de Zempler Bank
Hi Rudi thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
Réponse de Zempler Bank
Hi, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
Réponse de Zempler Bank
Thanks a ton, David! We're so glad you took a moment to leave a review 💬All the best - RO
Réponse de Zempler Bank
Hi Kayode, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
Réponse de Zempler Bank
Hi Josephine, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
Spoke to will he sorted me out
Sorted my problem out within a few minutes nice man would recommend you again
2 octobre 2026
Réponse de Zempler Bank
Hi there, we really appreciate you taking the time to leave a review! We’re so pleased Will was able to support you - your feedback has been shared with the team 💚Kind regards - RO
Very helpful call handler
2 octobre 2026
Réponse de Zempler Bank
Hi Michael, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
So helpful
So helpful, i didn't recognise a payment and they credited my account straight away
1 octobre 2026
Réponse de Zempler Bank
Hi Sandra, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
very professional and was able to help…
very professional and was able to help accordingly
1 octobre 2026
Réponse de Zempler Bank
Hi Olakunle, thank you for your review! We're delighted to hear your feedback 😃 Best wishes - RO
Very quick to deal with my query on…
Very quick to deal with my query on this occasion.
1 octobre 2026
Réponse de Zempler Bank
Hey A Krasniqi, thanks for the lovely review! We're glad we could make a positive impression 😊 Kind regards - RO
When I called answer me and then when I…
When I called answer me and then when I need they’re sorted so I am happy with this.
1 octobre 2026
Réponse de Zempler Bank
Hey Sajeevan, thanks for the lovely review! We're glad we could make a positive impression 😊 Kind regards - RO
Just had a wonderful support from Kush…
Just had a wonderful support from Kush and the team. Top grade service. And thank you.
1 octobre 2026
Réponse de Zempler Bank
Hi there, we really appreciate you taking the time to leave a review! We’re so pleased Kush was able to support you - your feedback has been shared with the team 💚Kind regards - RO
Every time i needed to verify my…
Every time i needed to verify my account or to asl for unlock the account Zempler Banks takes fraction of time then the traditional banks . So happy to be a customer of Zempler bank.
1 octobre 2026
Réponse de Zempler Bank
Much appreciated, Masood! Your review helps us keep doing what we love 💙 Warm regards - RO
Excellent service
1 octobre 2026
Réponse de Zempler Bank
Hey ABL, thanks for the lovely review! We're glad we could make a positive impression 😊 Kind regards - RO
Lots of problems with an app
Lots of problems with an app. Lots of errors that unabling me to finish task
28 septembre 2026
Réponse de Zempler Bank
Hi Jakub, Thanks for your feedback, we are constantly looking to improve our services and have taken your feedback on board. Kind regards - RO
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