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Zivanche Avis 

49
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent watch and mostly there client handling is top notch . I got call from Mrs Naveena she is awesome representative and also deciding the best watch for me. I appreciate her work ☺️. Best watch... Voir plus

Noté 1 sur 5 étoiles

Its a terrible company. My order id is 8887097. I ordered a watch and paid the full amount on the 26th of September. It showed when buying that delivery will be in 5-6 days to Goa(my second home). Aft... Voir plus

Noté 5 sur 5 étoiles

i bought 2 watches one is limited edition, with original rubbies and sapphires and also comes with tour billion movement, second one is astro edition. Got them from there mohali office and ordered 2 m... Voir plus

Noté 5 sur 5 étoiles

This is specially for zivanche That they got a very good staff specially my experience with shahwar was one of the best The way he helped with complete process also with great deal I’m very impr... Voir plus

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(49)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Zuvinche watches all are fake not worth…

Zuvinche watches all are fake not worth for money ..they cheating all people ..all r local china watches ....
25

26 avril 2026
Avis spontané
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Réponse de Zivanche

Hi, we're sorry to hear that you feel this way.

At Zivanche, we take product quality and customer satisfaction very seriously. We do not mislead our customers, and every concern is investigated thoroughly. If you've had a genuine issue with your order, we'd like the opportunity to make it right.

Please share your order ID or contact our support team directly so we can review your case and provide an appropriate resolution.

We value honest feedback and are committed to resolving any legitimate concerns promptly.

Noté 5 sur 5 étoiles

Good watch

Just got the watch. Looks as good as promised in advertisement. I look forward to wearing it.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience. Thank you

This matter has been resolved now. Thank you for your kind assistance and one lovely complimentary gift.
Thank you once again team Zivanche 🙏

14 mars 2026
Avis spontané
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Réponse de Zivanche

Thank you so much for your kind words and wonderful feedback!

We’re truly glad to hear that your matter has been resolved and that you had a great experience with us. It means a lot to the entire Zivanche team to know our efforts made you happy.

Your appreciation motivates us to continue delivering the best service and products. We look forward to serving you again soon!

Warm regards,
Team Zivanche

Noté 1 sur 5 étoiles

Unreliable. Unprofessional. Avoidable

Zivanche seems to have the most unreliable logistics & the most untrustworthy customer service personnel.
My order ID 8883769 for a women's watch (for which i prepaid Rs 9 k upfront) placed on 12 th March 2026 & mentioned for delivery in 4-5 days at the time of order placement has not yet been received!!
Moreover when u try & raise a complaint on their customer service whatsapp no, they do not respond. When u repeatedly call them, there is this lady called Muskaan who always says that it will be delivered next week, & promises to update you. Which she never does. And tje same cycle repeats the next week. And again.
When asked to explain the reason for delay, she has no clue. When asked to connect the customer to her senior, she says she can't & blocks the Escalation & resolution process.
Very unprofessional. Seemingly shady.
Pls do not rely on this brand or its promises.

27 mars 2026
Avis spontané
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Réponse de Zivanche

Dear Mr. Sachin Bawari,

Thank you for sharing your feedback regarding your order (Order ID: 8883769). We sincerely apologize for the inconvenience and delay you have experienced. This is certainly not the experience we aim to provide to our valued customers.

We understand your concern regarding the delivery timeline and the lack of proper updates. Please be assured that your issue has been taken seriously and has already been escalated to our senior team for immediate attention.

Our team will be contacting you shortly to provide a clear update and ensure a prompt resolution of your order.

We truly regret the inconvenience caused and appreciate your patience.

Regards,
Team Zivanche

Noté 5 sur 5 étoiles

i bought 2 watches one is limited…

i bought 2 watches one is limited edition, with original rubbies and sapphires and also comes with tour billion movement, second one is astro edition. Got them from there mohali office and ordered 2 more, one roulette efition and one astronaut one. Really Liked there Time Pieces.

12 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Lacks integrity and customer trust.

Communication is bad, company is not well structured neither their supply chain, logistics ...lacks integrity and customer satisfaction. these are very imp to create trusted brands otherwise everyone is swiss watch seller on roadside....

31 décembre 2025
Avis spontané
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Réponse de Zivanche

Dear Sir/Ma’am,

We sincerely apologize for the experience you’ve had and truly regret any inconvenience caused. Your feedback regarding communication, logistics, and overall service is taken very seriously.

At Zivanche, we are continuously working to improve our operations, streamline our supply chain, and ensure a more transparent and reliable experience for our customers. We understand that trust is built through consistent service and clear communication, and we are committed to doing better.

Our team will personally connect with you shortly to address your concerns and provide a proper resolution.

Thank you for bringing this to our attention.

Warm regards,
Team Zivanche

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