Zoie Health Avis 

443
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

delivery was so quick and easy, communication was kept throughout and the driver was also friendly. i think the products are as advertised, it has only been a few days but so far so good!

Noté 2 sur 5 étoiles

I was contacted at 1 in the afternoon and them I received my R190 voucher for my medication only 6 that night. My medication was originally R360 I had to leave the pain medication and only took 5days... Voir plus

Noté 5 sur 5 étoiles

I have never experienced such a smooth cycle in months . But after having used Hormone Harmony by Zoie health , my whole experience changed completely! My periods are regular, my mood swings were jus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love my Zoie Health Cycle Calm. For as long as I can remember having a period it has been a very painful and uncomfortable experience. I somehow thought it just comes with it and even when... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre médical

Écrit par l'entreprise

Your all-in-one women’s health & family health platform. We provide accessible and comprehensive healthcare services, ensuring you have the support you need throughout your journey.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

443 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(443)

111 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Honest review

ok.Delivery time and turn around time was great.Fast and convenient.The only issue I had was with the user manual its not user friendly at all and uses scientific/medical jargon.It makes it a bit tricky to perform the test if you don't have a medical background.Maybe they should create a manual that has pictures

3 janvier 2025
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Réponse de Zoie Health

Thank you for your feedback! We're glad to hear the delivery and turnaround time were great. We’ll definitely take your suggestion about the manual into consideration and work on making it more user-friendly. We appreciate your insights. 💜

Noté 1 sur 5 étoiles

Bad experience

No shipping information was sent. One item was unavailable which I was not aware of. Why can I place an order and the item is not available. Wanted a refund but it’s been days now and still no refund is being processed. Why is this? Do not order from Zoie health please.

4 janvier 2025
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Réponse de Zoie Health

I’m really sorry to hear about your experience, and I completely understand your frustration. I do believe your refund has now been processed.

Noté 5 sur 5 étoiles

Service

It was great quick reaponse time

1 janvier 2025
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Réponse de Zoie Health

Thank you! 😊 We're so glad to hear you had a great experience with us.

Noté 5 sur 5 étoiles

I had a great experience

I had a great experience . I actually managed to get my things on time and it was very secretive. All the things were in good condition and securely wrapped . The product prices are normal . I really recommend.

31 décembre 2024
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Réponse de Zoie Health

Thank you for the wonderful feedback! 😊 We're so happy to hear everything arrived on time and in perfect condition. We appreciate your recommendation! 💜

Noté 5 sur 5 étoiles

Amazing Customer Service!

I struggle to navigate the website, but Zoie Health gets five stars because of their AMAZING customer service. I can send a message to their WhatsApp and know one of their customer support reps will immediately help me with exactly what I need. Thank you so much for all your help Nawal!

10 janvier 2025
Avis spontané
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Réponse de Zoie Health

Thank you for the kind words! 💜 We’re thrilled to hear you had such a great experience with our customer service, and Nawal will be so happy to know!

Noté 5 sur 5 étoiles

I highly recommend Zoei Health

I highly recommend Zoei Health. Initially, I found the online payment process to be quite confusing. However, after reaching out to their customer support, they responded promptly, and the rest of the process went smoothly. Throughout, they kept me informed and followed up to ensure I received my package. The shipment arrived within five days, and I was pleasantly surprised to find a thoughtful card included in my order. Overall, they made me feel well taken care of.

19 décembre 2024
Avis spontané
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Réponse de Zoie Health

Thank you so much for your thoughtful review! 💜 We're so glad to hear that our team could assist you and that you had a positive experience. We truly appreciate your recommendation and will continue to ensure you’re well taken care of every step of the way!

Noté 5 sur 5 étoiles

Best experience

I'm so happy with the product, the price and the service I got from the Zoie Health. I needed Solal supplements, which can be pricey compared to other alternatives, but the price I got was the best available.

The five star review is definitely deserved. I was kept up to date via WhatsApp and the consultant was professional and kind in letting me know every detail of my order.

I will definitely use their services again.

31 décembre 2024
Avis spontané
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Réponse de Zoie Health

Thank you so much for the wonderful review! We're thrilled you had such a positive experience—from pricing to service and support. We can’t wait to assist you again in the future! 💜

Noté 5 sur 5 étoiles

Great Service (Serena)

Great Service (Serena)

1 message everything was sorted same day delivery.

Thank you Serena

13 décembre 2024
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Réponse de Zoie Health

Thank you for the kind words! We’re so glad Serena could assist you so quickly—same-day delivery for the win! 💜

Noté 5 sur 5 étoiles

Best online service

Quick response, efficient service and a very friendly Dr. Made me feel so valued and important.

18 décembre 2024
Avis spontané
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Réponse de Zoie Health

We’re thrilled to hear you felt valued and well taken care of. We’re here for you anytime 💜

Noté 5 sur 5 étoiles

Great Experience

I had a great experience with this service. My query was addressed promptly and efficiently, with everything sorted in a timely manner. I especially appreciated the follow-up to ensure that all issues were resolved to my satisfaction. Excellent customer care!

17 décembre 2024
Avis spontané
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Réponse de Zoie Health

We're thrilled to hear that your experience was seamless and that our team could assist you efficiently. We truly value your satisfaction 💜

Noté 5 sur 5 étoiles

Seamless experience

It was an easy ordering process. The after sale communication was polite and friendly. A really pleasant experience all around. Thank you Nawal

11 décembre 2024
Avis spontané
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Réponse de Zoie Health

Thank you for the lovely feedback! We’re so glad you had a smooth experience from start to finish. Nawal will be thrilled to hear your appreciation 💜

Noté 3 sur 5 étoiles

An Okay Service

There was a back and forth in terms of getting the order placed. This was then followed by a back and forth in relation to the delivery address. I received my product that was incorrect and had to get it swapped out. The team was quite helpful but I would have loved to have the process be a bit more seamless.

27 novembre 2024
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Réponse de Zoie Health

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused. We're glad our team was able to assist you, and we’ll work on making the process even more seamless moving forward. Your input is invaluable to us! 💜

Noté 5 sur 5 étoiles

Amazing service received from Kundai!!!

Amazing service received from Kundai!!!
Kundai went above and beyond to assist me!! The doctor was on time for my appointment. 1000/10 service!! Zoie health is definitely ahead of the rest!!

11 décembre 2024
Avis spontané
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Réponse de Zoie Health

Thank you so much for the incredible feedback! Kundai will be so happy to hear your kind words. We're thrilled to have provided such a positive experience and appreciate you recognizing our efforts. We’re always here to help! 💜

Noté 5 sur 5 étoiles

The service was excellent and the…

The service was excellent and the delivery was made within a day of placing the order.

20 novembre 2024
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Réponse de Zoie Health

We're so glad to hear you had an excellent experience and that your order arrived so quickly 💜

Noté 5 sur 5 étoiles

I recently ordered from Zoie Health…

I recently ordered from Zoie Health online. My experience was overwhelmingly positive. Wide selection of products, easy checkout process and fast shipping. There was communication on shipping updates all the time and parcel arrived without any damage. Will order again.

2 décembre 2024
Avis spontané
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Réponse de Zoie Health

Thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience from start to finish. We can’t wait to serve you again soon! 💜

Noté 5 sur 5 étoiles

Great communication from the team

Great communication from the team , received my parcel quick ☺️. And I love the taste of the product . Thanks

22 novembre 2024
Avis spontané
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Réponse de Zoie Health

Thanks a ton! So glad you loved the taste and got your parcel super quick! 😄💜

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