Really disappointed I’ve ordered before and received the products within a week so I’m a repeat customer but this time I ordered in October 2025, received an email saying there would be a small delay... Voir plus
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Lisez les avis des autres
Ordered on 14th November, no order confirmation and no response to online enquiry . Tried sending an email but bounced back. No answer to phone number provided by Afterpay for merchant. Have attempted... Voir plus
These are actually so good! Sizing is so generous as well as my hair feeling super lush on day two when it’s normally pretty dull. Day three I normally have super dry ends and just needing a wash from... Voir plus
L'entreprise a répondu
I enjoy the experience of tailoring products to me. Previously used a similar US brand but being in Australia the air miles advantage appealed to me. The postage packaging was environmentally concscio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Magasin de cosmétiques
- Service de fitness et nutrition
- Magasin de produits capillaires
- Boutique de produits de nutrition sportive
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it. 🇦🇺 Australian owned and operated 📫 Free express postage on every order 🌎 Safe ingredients and sustainable packaging 🐶 Cruelty free
Coordonnées de contact
6A Hurricane Street, 4014, QLD, Australie
- support@onelabs.com
- 1labs.com.au
2,7
Bas
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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My hair feels and looks so much better…
My hair feels and looks so much better after only a few washes
8 mai 2024
Réponse de ONE LABS
Hi Davina,
Thank you so much for this review! We're so glad your formula is working for your hair and it's feeling and looking better.
Kindest,
ONE LABS Team
It was great
It was great, the shampoo and conditioner solved most of my problems but the strength of my hair never came back. It kept falling off so I had to cut if short. Other than that it's been great so far.
3 mai 2024
Réponse de ONE LABS
Hi Franco,
Thanks so much for this review! We're so glad the hair care fixed most of your problems. As for the strength, sometimes when hair bonds are completely damaged, they are beyond repair. We hope your new hair goes from strength to strength now that you're regrowing it.
Kindest,
ONE LABS Team
Love this product my hair is so healthy…
Love this product my hair is so healthy since using one labs. Just wish I could order the shampoo and conditioner separately. I personally go through my shampoo quicker then my conditioner and now have a whole spare bottle of conditioner.
3 mai 2024
Réponse de ONE LABS
Hi Ebony,
Thanks so much for your feedback! We're so glad you formula is working for you. We're also so excited to share that this feature to order either a shampoo or conditioner is coming to our website in a month! Keep your eyes peeled.
Kindest,
ONE LABS Team
Great product
Well the product is customised to my needs and not the needs of other pranks that put some amount for everyone and it’s made the way i want it service was swift.
Price point was good as well
2 mai 2024
Réponse de ONE LABS
Hey Vincent,
Thanks so much for this feedback! We're so glad your formula is working for you.
Kindest,
ONE LABS Team
Best Shampoo & Conditioner
Product is amazing. No more swelling, burning and bright red face after washing my hair. The shampoo and conditioner smells amazing and communication from One Labs is absolutely fabulous!!!!
9 mai 2024
Réponse de ONE LABS
Hi Sandy.
We're so glad to hear you're having a better experience on wash days! This is exactly why we do what we do. Thanks for your support.
Kindest,
ONE LABS Team
Looks great. Smells great.
Awesome personalisation. Smells great. Has little personalised manual. Could be more hydrating.
8 mai 2024
Réponse de ONE LABS
Hi Nikia,
Thanks so much for this feedback and your support.
Kindest,
ONE LABS Team
Personalised hair care
I love the fact i have my own personalised haircare by taking a small quiz. Love the results, my hair feels more nourished and healthy.
1 mai 2024
Réponse de ONE LABS
Hey Seema,
Thanks so much for this feedback! We're so glad your hair is feeling more nourished and healthy. That's the goal!
Kindest,
ONE LABS Team
the scent and formula is amazing
the scent and formula is amazing, the shampoo floral smells a little odd lowkey but otherwise it’s really good. however, it’s super expensive for $70 for both and for the size 500mL (i think)
1 mai 2024
Réponse de ONE LABS
Hi Claire,
Thank you for this review! We're glad your formula is working for you. We'll definitely take this pricing feedback on board too! Our prices reflect the fact that the formula is specifically personalised for particular hair types and needs and uses science-backed ingredients.
Kindest,
ONE LABS Team
Réponse de ONE LABS
Hi Austin,
Thanks so much for this review!
Kindest,
ONE LABS Team
Réponse de ONE LABS
Hi Jess,
Thank so much for this feedback! So glad you're loving your hair care.
Kindest,
ONE LABS Team
Not super satisfied with the product :((
I recently took the plunge and purchased the shampoo and conditioner and am unfortunately not overall super happy with the results. I have very oily hair, which was the main issue I wanted to fix. I added that into my formula, however, I have not noticed a difference, In fact, I think my hair is more oily than before and I am still needing to wash it every 1-2 days. Since using this shampoo and conditioner, my hair has become frizzy and tangled, which didn't happen before. I have tried it multiple times to allow my hair to adjust, however, I has not worked on my hair. I have reached out to the customer service team and have not received a response. I do love the smell of it though!
2 mai 2024
Avis spontané
Réponse de ONE LABS
Hi Jaime,
Thanks so much for sending in this feedback! I've seen that this matter has been dealt with within our customer service team. Hope this was all worked out for you!
Kindest,
ONE LABS Team
Réponse de ONE LABS
Hi Niamh,
Thanks so much for this feedback! We're so glad you're liking your formula.
Kindest,
ONE LABS Team
Awesome pre workout
Great pre workout! It helps me get really fired up for big gym sessions and it also has a great taste and no crash because it only had the ingredients that I picked in it. It came really quick too which I was surprised about since it was custom made. The pineapple flavour is my favourite! Will 100% be getting another tub
15 avril 2024
Réponse de ONE LABS
Hi Gabriel,
Thanks so much for this feedback! We're so glad your formula is working for you and is getting you fired up for your workouts.
Kindest,
ONE LABS Team
I had a super painful and oily scalp 2…
I had a super painful and oily scalp 2 months postpartum and was skeptical about paying $70 for a new shampoo/conditioner that might not have worked. From the moment I washed my hair using onelabs, my scalp hasn’t been as oily, there’s no pain and my hair is a lot less frizzy. Smells good, great value for money and the hair quiz was spot on.
17 avril 2024
Réponse de ONE LABS
Hi Drew,
Thanks so much for this feedback! Helping hair and scalp issues like this is exactly what we set out to do. We're so happy your formula has worked for you and you had a great experience with the quiz!
Kindest,
ONE LABS Team
Very impressed
Ordering online was easy, order came very quickly, and love the ability to customise for my hair. Smells beautiful and my hair feels great.
16 avril 2024
Réponse de ONE LABS
Hi Robyn,
Thanks so much for this review! We're so glad your hair is looking and feeling great.
Kindest,
ONE LABS Team
Beautiful product!
10 avril 2024
Réponse de ONE LABS
Hi Rebecca,
Thanks so much for this feedback! We're so glad you're enjoying your formula.
Kindest,
ONE LABS Team
I found the shampoo to be extremely…
I found the shampoo to be extremely drying and the conditioner didn’t do much at all. It barely made a difference. Almost made my hair more unmanageable than it already is. Not saying all products are bad but it personally didn’t work for me at all.
5 avril 2024
Réponse de ONE LABS
Hi Jaisa,
Thanks so much for sending in this feedback and we're sorry this has been your experience. Someone from our team will reach out to make this right as we have a 100% satisfaction guarantee!
Kindest,
ONE LABS Team
First time user
Loved that you were able to tailor make your own shampoo and conditioner.
However I feel that I need to wash my hair twice or use twice as much shampoo than conditioner as the product doesn't seem to lather in your hands very well.
Love the fragrance and still feel that its value for money.
8 avril 2024
Réponse de ONE LABS
Hi Bruno,
Thanks so much for sending through this feedback! As for the lathering of the products, we don't use sulphates in our products and we've found that non-sulphate hair care tends to lather less than products that do contain sulphates. We will definitely be looking into a fix for this for the future though as we're always looking to better our products. That's why we encourage feedback like this. Thanks again!
Kindest,
ONE LABS Team
Great product
Great product. Fast service. My hair feels and looks amazing. I’ll be back next time.
5 avril 2024
Réponse de ONE LABS
Hi Mark,
Thanks for your review! We're so glad we'll be keeping you around as a customer.
Kindest,
ONE LABS Team
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