Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Really disappointed I’ve ordered before and received the products within a week so I’m a repeat customer but this time I ordered in October 2025, received an email saying there would be a small delay... Voir plus

Noté 1 sur 5 étoiles

Ordered on 14th November, no order confirmation and no response to online enquiry . Tried sending an email but bounced back. No answer to phone number provided by Afterpay for merchant. Have attempted... Voir plus

Noté 5 sur 5 étoiles

These are actually so good! Sizing is so generous as well as my hair feeling super lush on day two when it’s normally pretty dull. Day three I normally have super dry ends and just needing a wash from... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I enjoy the experience of tailoring products to me. Previously used a similar US brand but being in Australia the air miles advantage appealed to me. The postage packaging was environmentally concscio... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin de cosmétiques
  3. Service de fitness et nutrition
  4. Magasin de produits capillaires
  5. Boutique de produits de nutrition sportive
  6. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it. 🇦🇺 Australian owned and operated 📫 Free express postage on every order 🌎 Safe ingredients and sustainable packaging 🐶 Cruelty free


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(205)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So grateful for one labs!

My hair used to get oily the same day I washed it and with one labs I can go almost 3 days without washing! Honestly life changing. My hair looks so full and can finally wear my hair out without having to put it in a slick back

29 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Lara,

This is so good to hear! Helping with hair issues like these is exactly what we set out to do. Thanks so much for sending in your feedback! We're so glad your formula is working for you.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Love it, second time purchasing

Amazing! My hair is less greasy between washes and still feels soft and hydrated! Love it

28 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Kathleen,

Thank you for this feedback and for your support as a return customer! We're so glad your formula is working for you.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

I was really impressed at how my hair…

I was really impressed at how my hair name less frizzy and more manageable the day after I washed my hair. Plus I loved how it smelled. Finally I found a product that actually works on my frizz.

23 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Robbi,

Thanks so much for your review. We're so glad your formula is managing the frizz!

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Best Pre workout I’ve ever had

One labs is an awesome brand that lets you pick your own ingredients for your pre workout. I have almost 10 years of gym experience and can easily say their pre workout is the best one I have ever tried. Amazing pump, great energy still feeling very energised after my workouts, no silly come downs. I can say this pre workout beats all of the big brands out there. Highly recommend

23 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Lachlan,

Thanks so much for this feedback! This is exactly what we want to hear and we're so glad your formula has been working for you. Thanks for helping us get the word out!

Kindest,
ONE LABS Team

Noté 4 sur 5 étoiles

I need extra moisture

23 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi,

Thanks so much for this rating. Let us know via the contact form on our website if you have any questions or queries about your formula!

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Seriously amazing hair products 💚

This is my second purchase of ONE LABS, their hair products are AMAZING. I am sensitive to scents and even with the stronger scents from ONE LABS I have no reaction! The shampoo is super cleansing, and the conditioner is really hydrating on my curls. My partner has now also got their custom shampoo/conditioner and they look super cute matchy matchy in the bathroom. Reusable bottle pumps are great, and you get a lot of product for the cost. I’ve been using *luxury* salon products for years and these products are well and truly comparable, if not better. The Cucumber Melon scent is my absolute favourite 💚💚

13 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Zoe,

Thanks so much for sending in this great feedback! We're so happy the personalised hair care has been suiting you and your partner's hair needs. And suited your hair sensitivities. Thanks again for the kind words.

Kindest,
ONE LABS Team

Noté 2 sur 5 étoiles

Wouldn't recommend

The initial selection was easy to use and delivery was prompt and on time. However I was very very disappointed with the actual product. Made my hair flat, volumeless and feel heavy. I selected a product to help manage oiliness, yet I feel my hair was more oily post and required washing every night.

2 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Michelle,

Thank you for sending in your feedback. We're sorry this has been your experience and someone from our formulations team will be reaching out to make this right as we have a 100% satisfaction guarantee.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Long, fine hair that tangles - no more!

I have very long and fine hair. It's usually a pain to wash because combing it wet is a nightmare. This conditioner made it so much easier it was unbelievable. The scent was subtle and pleasant. I also needed way less product to wash and condition effectively. I'm so pleased with this and I can't wait to see the long term results!!

31 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Ruth,

Thanks so much for your feedback! We're so glad to hear your formula is making hair wash day a little easier for you.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Great product!

Great product! Being able to customise your own pre-workout is ideal and the flavour (blackcurrant) brings back so many good memories. Highly recommend.

9 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Blayne,

Thanks so much for this feedback! We're so glad your personalised formula is working for you.

Kindest,
ONE LABS Team

Noté 2 sur 5 étoiles

Combination hair

My hair is combination (oily roots, dry ends) and with the shampoo and conditioner i purchased, my hair is oily the next day after i wash it.... the smell is amazing though!

8 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Emily,

Thanks so much for your feedback! We'd love to make this right so a member of our team will be reaching out soon for more info as we have a 100% satisfaction guarantee.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

I love their product never going back…

I love their product never going back to buying supermarket products again love the smell and everything I really hope they do customise to each individual person it’s amazing

31 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Kiara,

Thanks so much for your review! We're so glad you've been enjoying your personalised formula.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

i love love love them

my absolute FAVE hair products, they arrived quite fast and i could tell the difference in my hair after one use. huge love for them

7 février 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Hunter,

This is exactly what we want to hear! Thanks so much for this feedback.

Kindest,

Noté 2 sur 5 étoiles

Unfortunately not for me! …

Unfortunately I'm not highly impressed with my product. I opted for the oil reduction/anti frizz and my hair seems to produce more oil than before and yet still be so dry out from the roots it's causing extra frizz. I'm also not someone who usually has problems with my scalp but this has made my head flaky and I've been told I look like I have powder in my hair. 😞 I do like the scent and the service was fast, perhaps this particular product just isn't for me. I'll keep looking for my perfect combo!

31 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Karlya,

Thanks so much for this feedback. A representative from our team will be reaching out soon to make this right as we have a 100% satisfaction guarantee.

Kindest,
ONE LABS Team

Noté 5 sur 5 étoiles

Easy to navigate and pick what you…

Easy to navigate and pick what you need. Also delivered in a timely manner.

31 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Samantha,

Thanks so much for your review! We really appreciate this feedback.

Kindest,

ONE LABS Team

Noté 5 sur 5 étoiles

I’m so so happy with my results

I’m so so happy with my results and the entire experience buying from One Labs.
The process was super easy, the products come after only a week.
My hair actually feels clean, I always felt excess product sitting in my hair after washing with previous brands. You can really see a difference using a formula that is made for you. Hair is super shiny, I only have to wash it every 3 days now and also the scents I chose are beautiful

29 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Natasha,

Thanks so much for this glowing review! We're so glad your personalised formula is working for you and delivering these kinds of results.

Kindest,

ONE LABS Team

Noté 5 sur 5 étoiles

Pre-workout No. 1

The website was user friendly and made tailoring and ordering my pre-workout easy. As my first order I also want to say the service, branding and packaging also looks top shelf

29 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Jeremy,

Thanks so much for this feedback! We're so glad you're happy with your experience with us so far.

Kindest,

ONE LABS Team

Noté 5 sur 5 étoiles

Custom Shampoo and Conditioner

My hair felt heaps nicer pretty much straight after I used it and I’ve had less dandruff buildup in my hair. The instructions that were given to me with the custom shampoo and conditioner were really helpful. I recommend One Labs for anyone who is struggling with their hair care.

19 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Chelsea,

Thanks so much for this review! We're so happy that your custom formula has helped your hair issues.

Kindest,

ONE LABS Team

Noté 5 sur 5 étoiles

Lovely smell

Lovely smell, great product, quick shipping. Only complaint is that the conditioner was a bit runnier than expected.

24 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Fiona,

Thanks so much for your review! We're glad you've been liking your product.

As for the runnier conditioner, thanks for giving us this feedback. We've had a look at your quiz results which informed us that your formula required a light conditioner and this can be a bit runnier than a heavier conditioner. We are working on a fix for the consistency of the lighter conditioner formulas.

Feel free to contact us through our website if you have any questions about this. We'd be happy to help!

Kindest,

ONE LABS Team

Noté 2 sur 5 étoiles

Didn’t like the scents and for being…

Didn’t like the scents and for being the strongest option they were only faint. Made my hair more oily and not soft at all, very runny, smaller than expected, however I likes the colour of the blue one

14 janvier 2024
Logo de ONE LABS

Réponse de ONE LABS

Hi Maegan,

Thanks for sending in this feedback! Someone from our support team will be getting in touch soon to make this right as we have a 100% satisfaction guarantee policy.

Kindest,

ONE LABS Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus