Really disappointed I’ve ordered before and received the products within a week so I’m a repeat customer but this time I ordered in October 2025, received an email saying there would be a small delay... Voir plus
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Ordered on 14th November, no order confirmation and no response to online enquiry . Tried sending an email but bounced back. No answer to phone number provided by Afterpay for merchant. Have attempted... Voir plus
These are actually so good! Sizing is so generous as well as my hair feeling super lush on day two when it’s normally pretty dull. Day three I normally have super dry ends and just needing a wash from... Voir plus
L'entreprise a répondu
I enjoy the experience of tailoring products to me. Previously used a similar US brand but being in Australia the air miles advantage appealed to me. The postage packaging was environmentally concscio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Magasin de cosmétiques
- Service de fitness et nutrition
- Magasin de produits capillaires
- Boutique de produits de nutrition sportive
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it. 🇦🇺 Australian owned and operated 📫 Free express postage on every order 🌎 Safe ingredients and sustainable packaging 🐶 Cruelty free
Coordonnées de contact
6A Hurricane Street, 4014, QLD, Australie
- support@onelabs.com
- 1labs.com.au
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Great Australian custom brand!
I’m so glad I’ve found an Australian company with custom products to replace a custom shampoo line I was using from the US. I love the packaging and the overall branding, and I’m happy that the bottles are made from recycled materials and are themselves recyclable. Also pleased that dispatch and delivery was so quick! I waited <1 week as opposed to the 1 month wait from the US company!
I’ve really enjoyed using the shampoo and conditioner so far - they look great in my bathroom and they smell lovely. The conditioner is my favourite, it makes my hair really soft. My only criticism is that I think the shampoo could have a better lather - using Adelaide water it takes a lot of shampoo to clean. For this reason I think I would like the option to buy different size bottles Eg. Bigger shampoo and smaller conditioner.
I’m looking forward to checking out future products, especially the custom skincare line!

Réponse de ONE LABS
Brilliant customer service
Brilliant customer service. Wonderful scent. My hair has the most beautiful sheen without it being weighed down. It also sits beautifully - bouncy but in a neat and tidy way (hard to explain but in other words my hair looks amazing!). Usually after using a shampoo for a few weeks a get sores on my scalp but this hasn’t happened with this shampoo and conditioner. If I use natural shampoo, my hair usually becomes staticky, dry and brittle. If I use commercial shampoo my hair usually becomes heavy with all the silicones. Very happy with One Labs!!

Réponse de ONE LABS
Very fast delivery
Very fast delivery, love this shampoo and conditioner, makes my hair nice and soft, love the fact I get to choose my smell of them both. Highly recommend these.

Réponse de ONE LABS

Réponse de ONE LABS
Honestly love the products
Honestly love the products, such great quality, decent pricing, and amazing delivery time. Honestly will be shopping again with the company just overall great stuff.

Réponse de ONE LABS
Love it!
I'm allergic to most of shampoos in the market which usually cause itchiness on my skin. I randomly found Onelabs on instagram and decided to give it a try. Not gonna lie, I'm totally in love with it! It's not only reducing the scalps but also making my hair less frizzy and making it look shinier than before. I love the floral scent and will definitely recommend this to everyone!

Réponse de ONE LABS
Smells great but will not re-purchase
Pros:
- Local business
- Bang for your buck: it’s a very reasonable price for a good quantity
- Smells incred! My partner’s nose is permanently lodged in my hair and he has said multiple times that this scent is the best he’s ever smelled. I ordered the Lily and White Rose scent.
- Nice packaging and made from recycled materials.
Cons:
- It barely lathers so I’m never quite sure if I’ve gotten shampoo on my scalp or not. I found that washing my hair upside down actually helped it lather more so I’ve been doing that.
- With my previous shampoo, I could wash my hair as little as twice a week and my hair was still in amazing condition. This shampoo makes my hair actually clump together after 3 days and it feels grimey at the roots so I have to wash my hair more often than before.

Réponse de ONE LABS
Love my shampoo and conditioner
Love my shampoo and conditioner! My hair has never felt and smelt so good!

Réponse de ONE LABS
Really worthwhile purchase
Really beautiful products, the custom shampoo and conditioner I got have been amazing for my hair and leave my hair smelling amazing! The packaging looks beautiful in my shower and is really great quality. Really big bottles for the quality and price - so worth it!

Réponse de ONE LABS
Unhappy oily hair
After using my “customed” design shampoo and conditioner for more than 2 weeks i now struggle with very oily hair. I had normal hair with a dry scalp. But now after using this product my hair feels oily and dirty even directly after a wash.

Réponse de ONE LABS
First product I've tried that actually…
First product I've tried that actually manages my oil hair really well. I've always had oily hair and tried many products with no luck in keeping it in check. The result with One labs shampoo and conditioner were immediate and my partner won't stop touching my hair. It's super smooth.

Réponse de ONE LABS
Skin allergies
I have really bad skin allergies and it's nearly impossible to find shampoo and conditioner that is free of propylene glycol, artificial fragrance and essential oils, so I was so relieved when I found one labs. I was prepared for the product to be substandard because it is missing so many ingredients that all other shampoo has, but infact it is better than any other I have tried. Thank you 😊

Réponse de ONE LABS
Customisable Haircare is the best!
One Labs website is so easy to use and so simple!! I just received the bundle 2 days ago and I can already see a difference!! I am definitely changing my go to to this! When they say customisable, it truly is to your needs and to your preferences!! The only feedback that I will leave is that the bottle is overfilled and when adding the pumps in, it lost a big chunk and that the purple pigment, because I picked anti brassiness isn’t as pigmented as I have had that worked for me.

Réponse de ONE LABS
Try it.
Really liking so far. Have been using for a month and my hair is so soft and feels so clean. And the smell is nice. Will definitely repurchase

Réponse de ONE LABS
Great products
Everything is customised exactly how you want it. Love the different scents you can choose from. Great quality products.

Réponse de ONE LABS
Great custom hair solution!
Really love the idea of custom-made hair products! The shampoo and conditioner that was designed for me helped me achieve my exact hair goals. Plus, being able to choose the colour and scent of the product makes it a whole lot more fun!

Réponse de ONE LABS
Awesome product
Exactly as described, this product works extremely well, can't believe the difference compared to supermarket brands.

Réponse de ONE LABS
Makes my hair so soft
Makes my hair so soft, which is great considering I said my hair was dry and brittle, oh and smells great.
Only thing is I wish the shampoo lathered up a bit more

Réponse de ONE LABS
So happy with my order!
The shampoo and conditioner that are ordered are exactly to my expectation. I am so happy with them! I will definitely be order again and again.

Réponse de ONE LABS
Amazing formulas
It is really good, noticed changes from the first use! The smell is lovely too ^^ The only annoying thing was that it was quite overfilled and I couldn't put the pumps into the bottles without making a huge mess ㅠㅠ

Réponse de ONE LABS
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