247 Rapid Response Avis 

57
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Didn’t tell me before sending plumber that charge out rate was £450 per hour. So stuck with charge out fee of £68 for nothing. Complete failure to be transparent around pricing - just waiting to trap... Voir plus

Noté 1 sur 5 étoiles

Scam service. If you call, they tell you a small amount of call out price to get someone and check your issues. Someone comes and asks for loads of money without even doing a diligence and charge much... Voir plus

Noté 5 sur 5 étoiles

Mosh responded to an emergency call out on Saturday. He investigated the leak which was coming from the header tank in the loft. He replaced a faulty stopcock and valve and some pipe work. He was h... Voir plus

Noté 5 sur 5 étoiles

I can’t believe I had the pleasure of being served by a well mannered and incredibly knowledgeable young man. He was an absolute breath of fresh air. He fixed my problem with a solution that I couldn’... Voir plus

À propos de l'entreprise

  1. Plombier
  2. aussi dans
  3. Chauffagiste
  4. Ingénieur gaz
  5. Vidange des canalisations

Écrit par l'entreprise

247 Rapid Response is a leading 24/7 emergency plumber in London, providing fast, reliable and professional plumbing, heating, drainage and gas services across all 33 London boroughs. Our experienced Gas Safe registered engineers specialise in emergency plumbing repairs, boiler repairs, boiler installations, central heating repairs, leak detection, blocked drains, drainage solutions, gas safety certificates (CP12), burst pipes, water leaks and emergency callouts. We work with homeowners, landlords, letting agents and commercial clients, offering a rapid response service, transparent pricing, fully insured workmanship and a 12-month guarantee. Available 365 days a year, we are committed to keeping London properties safe and warm.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(57)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not use this company - absolutely awful service

The plumber misdiagnosed the leak, couldn’t shut off the water, and charged us hundreds for doing nothing; a different plumber fixed it properly for less money and far less drama from a different company. Customer service is abysmal and in fact non-existent.

We requested a refund based on the horrendous experience we have had with this company, they are extremely inflexible and do not offer timely and customer-based solutions. The individual plumber on the telephone interrupted us whilst we were discussing the issues experienced by us and then proceeded to put the phone down. Absolutely do not use this company, even if you have an emergency.

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Baz is simply amazing

Baz is simply amazing, I have found that speaking to baz reading my issue he will always offer a solution and deliver with a result without fail every time. He needs to be put on a retainer. 100% recommended 100% must to save his number even if you don't need any works done right now.

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Service

Best service had a problem with my boiler and they came with the best service possible would recommend this to anyone

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Had a crazy blockage that completely…

Had a crazy blockage that completely backed everything up. Called these guys and they came out fast, found the issue straight away, and cleared it like pros. Can’t recommend them enough – proper lifesavers

27 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service.

I can’t believe I had the pleasure of being served by a well mannered and incredibly knowledgeable young man. He was an absolute breath of fresh air. He fixed my problem with a solution that I couldn’t have thought of. And the after care to ensure everything was still working as it should was amazing. All in all I literally don’t have a bad thing to say about his service or his company.

27 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

£700 AN HOUR (ex VAT) LABOUR CHARGE for a simple plumbing job

What scammers this company are. My elderly parents called them out for a leaking water softener in the middle of the night. Callout charge confirmed on the phone but no mention of labour rates. Issue was a simple job, bypass the water softener and wet vac carpet which was soaked. All completed in 32 minutes per the job card. When presented with the invoice the total job was £958 which included callout of £99 (fair enough) but labour at £700!!! I only found out about this the next day and immediately raised with the company who confirmed they would follow their complaints procedure within 15 calendar days, we are now well beyond that and no response. Taking advice from trading standards now on next steps. Also note their company address is a virtual office in London, seems like this company doesn't want to be found or held accountable for ripping off vulnerable people.

Oh and also, they offered me £150 to remove this review, no chance, some of us have a bit of integrity

22 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

Get a quote before they start work

They did turn up (8h late), and they did fixed the issue. But make sure you get a quote before they start work, (like they are supposed to do). My plumber said he was waiting for head office to send through a quote, and started working. After he finished the 30m job, he said I owed him £360 (Inc vat), which is more then I was expecting for a quick job, and cheap part. I felt they were trying to do the work before providing a quote as a way to charge more, so I wouldn't use again.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Mosh responded to an emergency call out…

Mosh responded to an emergency call out on Saturday. He investigated the leak which was coming from the header tank in the loft. He replaced a faulty stopcock and valve and some pipe work. He was here two and a half hours and behaved with good humour and professionalism.

14 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid if you can

Scam service. If you call, they tell you a small amount of call out price to get someone and check your issues. Someone comes and asks for loads of money without even doing a diligence and charge much more afterwards and they just suggest a smaller discount if you prove them you give 5 star review over trustpilot. Try to find a local, trustworthy engineer.

5 avril 2025
Avis spontané

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