Emergency call out for a burst pipe in kitchen. Managed to replace the old outdated fittings. Friendly service and would recommend.
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Lisez les avis des autres
Didn’t tell me before sending plumber that charge out rate was £450 per hour. So stuck with charge out fee of £68 for nothing. Complete failure to be transparent around pricing - just waiting to trap... Voir plus
Scam service. If you call, they tell you a small amount of call out price to get someone and check your issues. Someone comes and asks for loads of money without even doing a diligence and charge much... Voir plus
Mosh responded to an emergency call out on Saturday. He investigated the leak which was coming from the header tank in the loft. He replaced a faulty stopcock and valve and some pipe work. He was h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
247 Rapid Response is a leading 24/7 emergency plumber in London, providing fast, reliable and professional plumbing, heating, drainage and gas services across all 33 London boroughs. Our experienced Gas Safe registered engineers specialise in emergency plumbing repairs, boiler repairs, boiler installations, central heating repairs, leak detection, blocked drains, drainage solutions, gas safety certificates (CP12), burst pipes, water leaks and emergency callouts. We work with homeowners, landlords, letting agents and commercial clients, offering a rapid response service, transparent pricing, fully insured workmanship and a 12-month guarantee. Available 365 days a year, we are committed to keeping London properties safe and warm.
Coordonnées de contact
Bldg 7 Floor 5, 566 Chiswick high road, Chiswick, W4 5YG, London, Royaume-Uni
- 02080505306
- Tradehq.co.uk/247rapidresponse/enquire
- 247rapidresponse.co.uk
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jay was very good when he came to our…
jay was very good when he came to our commercial property to fix our toilets. good price and very good communication defo recommend
Quick and rapid service
Quick and rapid service, had Mark over within the hour and helped me get my hot water back up and running, amazing service Would recommend!
I highly recommend 247 Rapid Response
I highly recommend 247 Rapid Response. If you’re in a pickle, they’re the best to call! I have used their service multiple times now on my properties and they are quick to arrive, efficient with their service and highly reliable. Their work is always done to a high standard and I can’t recommend them enough.
I recently had the pleasure of using…
I recently had the pleasure of using Rapid Response, and they truly lived up to their name! From the moment I called, I was greeted with friendly, professional customer service. They understood my urgent plumbing issue and scheduled a technician to visit within just a few hours.
The technician, Mike, arrived promptly and was nothing short of amazing. He was not only highly skilled but also took the time to explain the problem in detail. I appreciated his transparency and the way he walked me through the options for repair, ensuring I understood everything before making any decisions.
What really impressed me was Mike's efficiency. He had the issue diagnosed in no time and was equipped with all the necessary tools to fix it on the spot. The repair was completed quickly, and he even took the time to clean up the workspace before leaving. It was a breath of fresh air to see such professionalism!
The pricing was fair, with no hidden fees. Rapid Response Plumbing offers upfront estimates, which makes a world of difference when dealing with unexpected issues. The peace of mind and trust I felt during the entire process is something I genuinely appreciate.
Overall, I can't recommend Rapid Response Plumbing highly enough. If you find yourself in need of a reliable, swift, and professional plumbing service, look no further. They have earned my loyalty and will be my go-to for any future plumbing needs. Thank you for the exceptional service! Keep up the incredible work!
I recently had an emergency plumbing…
I recently had an emergency plumbing issue, and 247 Rapid Response came through in the best way possible! From the moment I called, their team was professional, courteous, and incredibly fast.
The plumber arrived promptly, diagnosed the issue quickly, and had everything fixed in no time. Not only was the work top-notch, but they also explained everything clearly and charged a fair price with no hidden fees.
I highly recommend 247 Rapid Response Plumbing to anyone in need of reliable and efficient plumbing services. They truly live up to their name, fast, professional, and dependable!
Rip off prices
Rip off prices. Small call out fee followed by £322 to change a single connector. Don't use this company - go elsewhere.
Was ripped off by this company
Was ripped off by this company. Do not use them. Paid over £1200.00 for a leak that wasn't fixed. Made multiple calls and sent emails to get it resolved but they made no effort to address the problem. Am about to report them to Rogue Traders. I stand by my previous review and am now looking for at least some of the money back. After multiple calls, no one got back to me. The money was paid in good faith but the water leak did not stop. The first engineer was dismissed and the second didn't turn up to do a dye test. You have my contact details... Do the right thing and refund some money
Do not use them
Their people delayed, promised 1 hour came after 2.They put verbal quote. very overrated, but as you are not pluming expert there is not a choice. Qute for £500 to start to unblock two toilets (connected each other) and stating'we can charge more is is some piping issue'.... At the end working 10 min and being paid as Bill Gates :). It is my mistake did not read the reviews...
Abdul and Auub Plumbers, 24/7 Rapid Response
Abdul and Auub, came to look at a problem I had with blocked toilet. They explained what they were going to do and what the cost would be. They found the cause and cleared the blockage. They were very very helpful and friendly. I can't thank them enough. Would recommend then both. Great job 👏
Scammer company don't call them no…
Scammer company don't call them no matter what happens with your boiler or water
No transparency on charge out rates…
Didn’t tell me before sending plumber that charge out rate was £450 per hour. So stuck with charge out fee of £68 for nothing. Complete failure to be transparent around pricing - just waiting to trap to customer needing urgent plumbing work. Appalling behaviour - do not use this service.
Very worrying company
Very worrying company. Am seeking advice for a family member who was basically charged £486 PER HOUR for a simple plumbing issue. Do NOT use these people.
I had a terrible experience with 247…
I had a terrible experience with 247 Rapid Response. Ross repeatedly provided false information about when help would arrive, claiming it would be within 30 minutes, but in reality, it took over two hours. The dishonesty and lack of reliability were unacceptable, especially for an emergency service. Due to this experience, I will be reporting the company to Trading Standards for their misleading practices and failure to deliver on promises. I strongly advise others to be cautious when using this service.
Don't trust them!!
Hey everyone, I just wanted to let you know that I got completely ripped off by 247 Rapid Response LTD for a boiler service at my flat—they charged me £898! If you have a minute, I’d really appreciate it if you could help me out by leaving a negative review about them. Thanks so much!
Needed a door supplied & fitted
Needed a door supplied & fitted, my gf was the only was on the property at the time. She sorted it out As I was working abroad, They took 7 hours to supply and fit 1 panel door for the bathroom, they charged me 750 pound to supply and fit 1 door of the cheapest quality, frame was already installed they just had to hang one door, the worst part is they didn’t even clean up the mess of dust over the property. do not trust these conmen
5 star professional service
We would like to leave a positive review about 247 Rapid Response in regards to the way they dealt with an issue we raised with them following a misunderstanding and miscommunication between ourselves and 247 Rapid Response.
This concern was raised by ourselves as we felt we had been wrongly charged. 247 Rapid Response replied in a timely manner, acknowledging the discrepancies between both parties sequence of events, but were willing to honour out request.
They were apologetic and acknowledged our concerns without being dismissive, even though it went against their policy.
It is clear that they value customer feedback and actually do want to provide good customer service, as well as maintain their high standards.
Having had bad experiences with other companies, it is refreshing to come across a company that values customer service and wishes to offer a certain standard of service that makes customers feel valued.
They were incredibly professional and even though we did not need to use their service in the end, I would still consider using them in the future based on this positive experience. I would also recommend their service and products to other members of the public.
If you are looking for a local, professional and courteous plumbing service, then 247 Rapid Response is a great company to use and will ensure you receive high quality customer service no matter what the issue may be.
It is also clear that they are constantly striving to improve their service; therefore they place great value of customer feedback. I would not hesitate to contact them in the future.

Réponse de 247 Rapid Response
Very helpful plumbers
We had multiple issues with our bathroom due to our main contractor for when we were refurbishing our property.We then contacted 247 Rapid Response LTD to inspect our issues & they sent a highly trained and professional engineer to us. The engineer was extremely helpful and gave us crucial advice however we decided to not go ahead with any works due to being tied into a contract with other parties.Overall we had a great experience with Rapid Response and we’ll be contacting them for any future works.

Réponse de 247 Rapid Response
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