Acemend Avis 

Fantastic product the improvement was instant.

After several years of intermittent back pain I have found what is a gentle stretching devise for my back! I would describe it as being on the rack for 10 minutes daìly.But the bluehedgehog has after a couple of weeks caused me to be pain free. I still regularly swim and do stretches and exercises for neck back hips etc añd massage to relax the muscles

Absolutely blown away how good the back stretcher works!
I’ve had 2 spinal operations, with little or no improvements, I’ve tried everything such as chiropractic, massage, physio and more. Definitely worth the money! 😃

It’s a simple device yet very effective. It works well when my lower back hurts. I use it once a day for a couple days and the pain is gone

The stretcher did EVERYTHING that it was advertised to do. My back is 99% good. Absolutely no pain whatsoever.

After using the back stretcher daily for a week, I'm no longer in a continuously uncomfortable state. Acemend helped me relieve the majority of my lower back pain and sciatica with a what appeared to be just a cushion. I gave it a chance and I've gained more relief from this product than I did from months of chiropractor appointments. I am extremely happy with this product.

Well, I came across the ad for the product being sold on Instagram. My lower back hurts, but I was skeptical to order. We all know how most products advertise on those platforms are. I read a little of the products info and the magic phrase appeared, 30 days money back guarantee. Honestly, I knew in my heart that when I received it that to be careful unwrapping it cause it's not going to work. Needless to say, 3 weeks in to the product and honestly my back feels much better, pretty much no pain. I have now thrown out all the packaging because it's not getting returned. This thing actually works.

I'm facing a serious lumbar disc herniation problem and it's been more than two months from end of June till now.
I'd like to say since I received the product, it does help a lot during my recovery period, and I'm still working on that, 10 mins in the morning and 10 mins during the afternoon.
It makes my back feel relax after every 10 mins laying down.

Great product after dealing with daily lower back pain. This product has bought my sanity back. I can stand for long periods of time without having the urge to randomly touch my toes because of my lower back feeling tensed. This product is a game changer!!!

Good stuff. I'm using it for sometimes and I feel better. I had lower back pain.

My back feels incredible after using the Refresh Stretcher. I'm getting one for my hubby now too so that he stops stealing mine! Highly recommend it!

Everything is just as described. Highly recommended!!!

The back Refresh has been a game changer for me. After years, literally years, of significant back pain and thousands of ££££££ spent with chiropractors, I can confidently say that my back has never felt better. I use it for 5-10 minutes a day and while it is slightly uncomfortable I have not experienced any pain in two weeks. It has been totally transformational for me.

Thank you Acemend.

Helps me to release tension and pain. I use it for 3 minutes a day and feel significant results. It’s great for sciatica flare ups - does the trick for me.
Thank you Acemend :)

I bought a back and neck stretcher for my wife and after we received it we learnt that it was absolutely useless. So we decided to return it based on the company’s return policy. So I looked for the company’s customer service contact number and there was no contact number. There was an email address for the customer service and I emailed them and asked for their return address and I was told that I should return it to Germany and the following is the company’s email regarding their return address:

Hey, Aman.

Of course!
I do suggest that you use a trackable service in order to protect your parcel from getting lost and the carrier of your choice will probably compensate you. It’s just a suggestion based on my experience.

Anyway, the address is:

Im Gewerbepark 5,
07646 Bollberg,
Germany

I spoke to my manager and he agreed to offer you a 35% partial refund - processed instantly, no wait - and still let you keep the item if you’d like. This would save us both from an unpleasant experience of your item being lost in transit or damaged - in which case it would not be refundable anymore. Only in the event that the package gets here in perfect condition, it would be refundable - and only the item cost (and not the shipping cost you paid to you) is refundable.

If you prefer to return the item, however, please just let me know beforehand. Don’t send it before confirming with me as I need to register it in my system otherwise our warehouse team won’t be able to link it to your payment.

If you prefer the 35%, same, please let me know.

Thank you so much, Aman.😊

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As you can see in the above email I have to return the item to Germany on my cost. This company is a scammer and fraudulent for the people to know.

The following is the latest email from the company giving the reason for closing their phone lines:

Hey, Aman.

Our phone lines are currently closed due to the extremely large volume of sales we received after starting our new offer.

Our customer support team is available on e-mail though, 7 days a week.

Ashley,
Customer service representative
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Please read this review and judge yourself.

Excellent product and great service. I had some concerns about the delivery address, but these were put to rest very quickly by the customer support team. Ashley was fantastic!
The Acemend back and neck stretcher has been fabulous…..so good that I purchased one for our son, and he loves it too! Thank you!

I have now been using the Acemend for two weeks and the improvement to my back and neck is so good I now have a better quality of life. It is a simple, but excellent product. I have no hesitation in recommending to anyone who suffers with this condition.

I have ordered a pillow 12 days ago, having paid extra for fast shipping and I have not received it, nor have I had a reply from customer service.