I cant get a refund allegedly for hygiene reasons as I bought it for my wife and had to open the seal for her to try it. There was no paper work within the box apart from some instructions in English... Voir plus
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I have been using it about 2-3 times a day on my neck as I have a nerve impingement problem which caused pins and needles down my right arm and into my hand, this would wake me when in bed and had to... Voir plus
The best thing I liked about Acupeo was that when there was a delay in my order being delivered, they told me about it. They emailed me twice, which makes such a difference from other companies. I'm v... Voir plus
It's a well made, neat product and was delivered super fast. I can't yet recommend it's impact on my pain issues as I have deteriorating discs in my neck which press on my nerves and spinal chord, a... Voir plus
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Les gens ont aussi consulté
Only problem choosing the correct…
Only problem choosing the correct program otherwise it
works excellently
Would highly recommend
Would highly recommend. I have found it does ease arthritic and muscular pain if used daily and on the higher settings. Reasonably priced.
Causes a rash on neck
I find it an excellent device for my very arthritic neck but it causes me to have a very uncomfortable rash. Would be very grateful for your advice.
Many thanks
ACUPEO neck massager
Only used the product once because its very difficult to control with the controls being out of sight when the unit is on your neck and when changing the settings it can give off a powerful shock.
I have already requested a refund but have had no reply.
First class!
Great delivery time
Great delivery time. Arrived well packed. Was a bit worried about using it at first as Ive had a neck fusion in 2 places. No problems at all with it. It gives a lot of relIef when neck hurts
Awful customer service!
I have received item unfortunately due to my wife's diagnosis we have been advised by doctor not to use. Acupeo have refused to refund even though it is unused. They are saying due to disease transmission. Only instructions as been opened. This is against the consumers rights act and they will be reported in due course. Please don't waste your money.
Waste of money
The collar doesn't fit right so in order to gain contact you have to hold it in place. The TENS signal is weak and feeble. Although I was assured it was a "massage machine" It is not it is simply a TENS machine and there are far superior items on the market at half the price. Returns not accepted and Customer Service simply blank you when you argue
It has helped very well with my stiff…
It has helped very well with my stiff neck - it has worked really well, just using it at night before I go to bed. Just had to find the most useful setting.
Company delivered in timely manner
Company delivered in timely manner.
Product says does what it says.
Easy to understand.
A pity there isn't a minus stars for…
A pity there isn't a minus stars for this company ! I ordered a neck massage machine and this company used Evri to deliver it , The parcel was left in a recycle box on the front door step and was consiqently stolen.
Maybe not Acupeo's fault but no sympathy or action from them to recover from the delivery company THEY employed . NO customer satisfaction at all . Do yourself a favour use a different company
Brought instant relief to my neck
Brought instant relief to my neck. Would recommend.
complicated instruction, would have been better in print with machine!
Found it hard for a start, no instructions, we are elderly and not brilliant on PC, anyway eventually found instructions on line, trial and error to find the right setting for me, cannot use the neck one, too painful for me, but ok on my husband. I am fine with the pads, find it helps my arthritis.
Works wonders
This has worked for pains I had in the back of my neck and both of my knees so I am very happy with the results and intend trying It on other joints as I am sure it will work just as well on them would recommend this product as it has done me the world of good and the price was also a bonus.
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