I was not happy with the renewal premium for car insurance. I had used LV in the past and someone recommended that I try them through Age UK Trading. One phone call gave me a sensible and very competi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I had to contact them re a mistake I made on line and had a good experience with a call handler who sorted the situation for me . My previous insurance company was all AI and was not interested in my... Voir plus
L'entreprise a répondu
Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Voir plus
L'entreprise a répondu
Very helpful answered any questions knowledgeabley didn’t rush things but were precise. Gave me peace of mind and helped me to make a good decision.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Coordonnées de contact
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Royaume-Uni
- ageco.co.uk
4,8
Excellent
720 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I feel offering this product to the…
I feel offering this product to the elderly in the way it is marketed was helpful, thank you.
17 mars 2025
Avis spontané
Very professional help
10 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. I am pleased to know you found the service helpful and professional. We really appreciate your feedback.
Regards
Gemma.
Excellent service very friendly and…
Excellent service very friendly and helpful. Competitive prices would highly recommend.
10 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello
I am pleased to learn you would recommend Age Co and that that the premium was competitive for you. We really appreciate you taking the time to let us know you found the service friendly and helpful, and thank you for your comments.
Regards
Gemma.
Easy telephone call
5 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to share your experience with Age Co.
We're really pleased to hear that you found your telephone call to us an easy one, we're always grateful to receive feedback on our service.
Thank you once again.
Kind regards,
Claire
The understanding that elderly people…
The understanding that elderly people need to drive in order to shop and visit family, take dog to vets etc. thank you
26 février 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for kindly sharing your experience with Age Co.
We are very pleased to hear that you have found us understanding of your needs.
Age Co products and services aim to meet and exceed the requirements of our customers where possible, so that they may live as full a life as they are able, and we understand that retaining independence is a vital part of this.
Thank you for taking the time to leave your review today.
Kind regards,
Claire
Great Service
Helpful, efficient and friendly service. Gave me all the information I needed to make good choices
25 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co. We always strive to provide a first-class service for all our customer and glad to see you have been pleased.
We really do welcome all comments from our customers as this helps us to monitor our products and service. Thank you for taking time to leave your review for us.
Kind regards
Jayne
Happy experience
I wasn’t bombarded with lots of irrelevant questions and felt confident that I was buying the right cover for me.
24 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know about your experience with Age Co and that you are happy with the product you have purchased.
We really do value all comments from our customers and appreciate you taking time to leave your review for us.
Kind regards
Jayne
Réponse de Age UK Trading
Hello
Thank you for taking to to rate us in your review. We really appreciate your feedback.
Regards
Moira
The LV people make you feel like a family member and that cultivates a sense of belonging
Best reception
25 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. I am pleased to learn you you were happy with the service you received for our product provided by LV. We really appreciate your feedback.
Regards
Moira
Excellent price for car insurance for…
Excellent price for car insurance for an 86 year old driver. I did not feel that I was getting ripped off by other companies who quoted ridiculous prices for the same product.
Thankyou Age Co. and L V.
23 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. I am pleased to learn that you were very happy with the premium for Age Co Car Insurance. We really appreciate your feedback.
Regards
Moira
everything went well an speedily
11 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to let us know of your experience with Age Co. We really do welcome all comments from our customers and I am glad everything went well for you.
Kind regards
Jayne
To be able to speak to someone on the phone!
To be able to speak to someone on the phone that is answered straight away and also knows what they are talking about is priceless ! We will be back for our other car and as your man suggested we will be in touch for our house insurance. Thank you so much.
8 février 2025
Avis spontané
Réponse de Age UK Trading
Hello,
We really appreciate you letting us know you were happy with the service you received when calling about your Age Co Car Insurance.
We welcome all comments and thank you for taking the time to leave us a review.
Kind Regards,
Gemma.
2 new policies sorted, 1 call.
All sorted with 1 phone call after I had filled in quote details on-line (2 policies). Only adverse comment is that I was transferred to several different departments/staff and there appeared to be some confusion as to who dealt with Age Co accounts.
12 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
I am pleased to know you were able to sort out both policies during one phone call, after completing the details online. We really appreciate you taking the time to leave us a review and thank you for making us aware of your experience. Your comments have been noted.
Regards,
Gemma.
Easy and fast service
Ease of doing organising and details, great call handler, pleasure to interact with them.
1 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. We are pleased to learn you found the process easy and the call handler made your experience a pleasure. We really value your feedback and thank you for your kind comments.
Regards
Moira
Was on hold for awhile but my queries…
Was on hold for awhile but my queries were dealt with and resolved quickly
10 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. We are pleased to learn that once your call was answered the agent dealt with your query efficiently. We really value your feedback.
Regards
Moira
a very quick and easy service and nice…
a very quick and easy service and nice people to talk to
8 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. We are pleased to learn that you found the service to be quick and easy and thank you for your kind comments regarding the agents you spoke to. We really appreciate your feedback.
Regards
Moira
This company is head & shoulders above most in the market
This company is head & shoulders above other companies. They are helpful, understanding, efficient And very competitive prices! In addition they cater for older drivers & do not push up price because of age. Thoroughly recommend
6 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. We are pleased to receive your kind comments regarding the service provided and that the pricing was very competitive. We really value your feedback.
Regards
Moira
Disappointed to satisfaction
Having been very disappointed with my previous insurers & the comparison sites l found age concern/ LV excellent.
8 février 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review. We are really pleased to hear you are happy with our service and thank you for your kind comments. We really value your feedback.
Regards
Moira
Réponse de Age UK Trading
Hello,
Thank you for taking the time to leave a review for sure. We're pleased to hear that you found us to be very helpful.
We really value your feedback today, thank you again.
Kind regards,
Claire
I was able to communicate with a human…
I was able to communicate with a human being who spoke clearly and was not a robot. All my questions were answered clearly and I was given time to think things through.
6 février 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for sharing your experience with Age Co. We're very pleased to hear that all your questions were answered, and that our adviser was patient and clear.
We really appreciate and value your feedback.
Kind regards,
Claire
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