I was not happy with the renewal premium for car insurance. I had used LV in the past and someone recommended that I try them through Age UK Trading. One phone call gave me a sensible and very competi... Voir plus
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Lisez les avis des autres
I had to contact them re a mistake I made on line and had a good experience with a call handler who sorted the situation for me . My previous insurance company was all AI and was not interested in my... Voir plus
L'entreprise a répondu
Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Voir plus
L'entreprise a répondu
Very helpful answered any questions knowledgeabley didn’t rush things but were precise. Gave me peace of mind and helped me to make a good decision.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Coordonnées de contact
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Royaume-Uni
- ageco.co.uk
4,8
Excellent
720 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Réponse de Age UK Trading
Hello
Thank you for taking the time to leave Age Co a review. We are pleased to learn you found the agents helpful, and that everything was easy to understand.
We really value all feedback from our customers and appreciate your comments.
Kind regards,
Gemma.
Best quote by far!
Very straight forward website and very helpful on the phone. The car insurance quotation offered saved me some £90 when compared to my present car insurance company’s renewal offer.
6 mai 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking the time to leave a review for Age Co. We really appreciate you letting us know you found the website straightforward and the service helpful over the phone. I am pleased to learn you found the premium was competitive for you.
Kind Regards
Gemma.
House insurance
Insurance all sorted and quick. Good value ,compared to many other I surance companies.
2 mai 2025
Avis spontané
Réponse de Age UK Trading
Hello,
We really appreciate you letting us know you were able to sort your insurance quickly and that you found Age Co Insurance good value.
We welcome all comments and thank you for taking the time to leave us a review.
Kind Regards,
Gemma.
Réponse de Age UK Trading
Hello
Thank you for taking the time to leave a review for Age Co. I am pleased you found the service helpful.
Kind Regards,
Gemma.
Réponse de Age UK Trading
Hello,
We're very pleased to hear that you found our staff helpful, and the quotes you received were realistic in price.
We really appreciate you taking the time to share your experience with Age Co and thank you for your comments.
Kind regards,
Claire
Charging delivery twice for the same order
I like their products however watch out for being charged delivery for each item you order. To I ordered one item and eent through the checkout paying the delivery rate.
Then you get the option to continue shopping I placed another item for which another delivery was charged. This is not the first time this has happened. In the past it has came in the same box. Folks beware. I am surprised that a company like this do this.
26 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for your review. I am sorry to learn that you experienced issues when placing your order and you have been charged a delivery fee for each item ordered.
When ordering online the website should recognise that an item has been added to the basket and give you the option to add more items to your order before making payment. I am sorry if this was not the case when you placed your order and thank you for drawing this to our attention.
Please be assured that I have shared your feedback with our product partner, Vivactive, so they can review your experience and they may contact directly in response. In the meantime, if you would like to speak with Vivactive please call 0800 046 1501, lines are open 9am to 5pm Monday to Friday (excluding bank holidays).
Thank you again for your review. While I have shared your experience with Vivactive, please do not hesitate to contact our Customer Relations team if we can be of any further assistance. You can email us at customer.relations@ageco.co.uk or call 0800 55 6205 (lines are open 10am to 4pm Monday to Friday, excluding bank holidays).
Kind regards
Victoria
The agent that helped she was great…on
The agent that helped she was great kind knew what she was doing explained ut all properly lovely person so helpful I give her A1000percent fir all she did fir ne she didn't rush ne abd was super kind she deserves a needle fir what she's done fir me and saved ne having ti pay an insurance that u couldn't afford ir be bullied into needs mire like her xx she's a gild wee person elderly need mire like her she gave me confidence. Thank her from please
17 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know about your experience when purchasing Age Co Insurance. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do appreciate all comments from our customers and would like to thank you for taking time to leave your review for Age Co.
Kind regards
Jayne
car car insurance for over 85's
Able to put me in touch with car insurance for the over 85's with minimum fuss.
19 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave us a review about Age Co Car Insurance. I am pleased you found the service straightforward and we really appreciate your feedback.
Regards
Gemma.
Tom Whittle took his time to explain…
Tom Whittle took his time to explain all the relevant points to myself Mrs J Martin , we will definitely use this service again thannk you
15 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us about your experience with Age Co. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. I shall ensure that feedback is provided to Tom.
Once again, we really do welcome all feedback from our customers and thank you for taking time to leave your review.
Kind regards
Jayne
Age UK is great for insurances
They were so helpful and price wise compete very well.
11 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers and thank you for taking time to leave your review for us.
Kind regards
Jayne
Really Great Experience
I received a leaflet from Age Co through my letterbox re insurance. I had been looking at other companies for contents only insurance and their sites were so complicated I gave up. Age Co use LV I contacted them and got to speak with a very nice person who was kind and patient with me and purchased a policy from them.
9 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for your generous review of Age Co Insurance.
We're really pleased to hear that you spoke with an adviser who was both kind and patient.
Your feedback is very valuable to us and we really appreciate you taking the time to share your experience today.
Kind regards,
Claire
Excellent Service
A most helpful and efficient representative who explained everything very clearly
10 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know about the service you have received from Age Co. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all feedback from our customers and appreciate you leaving your comments for us.
Kind regards
Jayne
Just really helpful staff.
8 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know that you have found the staff at Age Co really helpful. We always strive to provide a first-class service for our customer and glad to hear this has been your experience.
We really do value all comments from our customers and thank you for taking time to leave your review of Age Co.
Kind regards
Jayne
Exceptional value !!!
You were great in providing a insurance cost within reasonable limits.
It felt that you were on the side of the older driver where elsewhere motor insurance at an affordable cost appears difficult to find.
Thankyou
7 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you so much for your very kind feedback about the Age Co Car Insurance offering.
We're really pleased that you found us to be 'on the side of the older driver' and affordable too.
We look forward to assisting you again in the future, and thank you again for choosing Age Co.
Kind regards,
Claire
Helpful and competitively priced
6 avril 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know about your experience with Age Co. We are pleased that you are happy with the premium and the service you have received.
We really do welcome all comments from our customers and appreciate that you have taken time to leave your review.
Kind regards
Jayne
My experience was easy to…undertake and straight forward...
My experience was easy to understand...straight and plain speaking...
17 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know that you have been pleased with the service you have received from Age Co and that you have found it straightforward.
We really welcome all comments from our customers and appreciate your feedback.
Kind regards
Jayne
It was easy to arrange our car…
It was easy to arrange our car insurance.
It was the first time that I'd had to do it, so felt very flustered to start with, but the agent was clearly spoken and listened to my questions, giving clear answers.
I would recommend. In fact I have already recommended LV car insurance to some family members.
Thank you
24 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you so much for taking the time to share your experience with Age Co Car Insurance.
We're really pleased to hear that you had a helpful and pleasant call with the Adviser, and thank you for recommending the Car Insurance to your family members - that is very kind of you.
Kind regards
Claire.
Quick to answer calls, even at a busy time
Although the initial contact was at a very busy time, I soon got polite answers to my questions
12 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for sharing your experience with Age Co. We're very pleased you found the adviser polite and you got the answers you needed. We really do appreciate your feedback.
Kind regards,
Claire
I was addressed to Age LV by Which magazine
I was addressed to Age LV by an independent agent who understood my issue and could buy the car insurance easily
12 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know that your issue was understood and that you have found it easy to purchase Age Co Car Insurance.
We really do welcome all comments from our customers and thank you for taking time to leave your review.
Kind regards
Jayne
+
quick service,cheaper than my other…
quick service,cheaper than my other insurer
19 mars 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know of your experience with Age Co Insurance services and we are pleased that you have found the premium more competitive.
We really do welcome all comments from our customers and appreciate that you have taken time to leave your review.
Kind regards
Jayne
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