A family member has had trouble completing his course on time due to a medical issue. The support from AIPT Student Services from both Sylvester and McCoy has been outstanding. They really care about... Voir plus
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Lisez les avis des autres
Jamie took the time to understand my issue and has made it a priority to find a resolution. I'm very grateful. However, I'm not certain that my request is receiving any real action
Ming from AIPT, great experience studying Cert IV Fitness so far. The staff there are always very helpful.
Marianne from AIPT was very helpful. She went above and beyond to contact other members of the team to make sure I was able to complete my studies. I appreciated this very much as a student studying t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Coordonnées de contact
54-58 Brookes St, 4006, Bowen Hills, Australie
- aipt.edu.au
4,7
Excellent
741 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Samuel was friendly and helpful
Samuel responded quickly to my inquiry. He was friendly, communicated the steps I needed to follow clearly and checked if I needed any further assistance.
18 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Poppy,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Ben!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Quick and helpful reply from Marc
16 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Job. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great service
Marc was awesome. Great service, very patient and super helpful.
12 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Réponse de The Australian Institute of Personal Trainers
Hi Stephanie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
fast and friendly response
fast and friendly response, amazingly solved thanks
5 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Kim. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great service
Very fast to start chatting and to fix my problem with no stress. I was very surprised by how efficient it was.
3 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Bailey,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Samuel was very helpful and solved my…
Samuel was very helpful and solved my problem while i was on a chat with him
Thank you
3 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Suraj. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
super helpful and prompt
Always super helpful and prompt professional responses!! Marc was very helpful for me as a student in providing clarity
2 février 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Casey,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Sam. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Amazing support
Samuel has been amazing. No matter the size of my questions, I always feel supported, and consistently takes the time to provide clear and helpful answers. I’ve always had positive interactions and support, and I highly recommend AIPT.
23 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Brooke,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Student support is so helpful
Student support is so helpful! Samuel helped me with my troubles within less than 10 mins, very happy!
22 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Vanessa. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Great support from AIPT
Great support from AIPT, especially Samuel. He listened carefully to all my concerns, took the time to understand my situation, and helped me with every query. I really appreciate that he provided a complimentary one-month course extension, which has given me the opportunity to complete my remaining modules with confidence.
21 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Karteek,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Very quick responses and very friendly…
Marc gave quick responses and very friendly :)
20 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Shakeerah!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Beyond Superfluous
The assistance I received from Laine today at AIPT was beyond superfluous. They are truly terrific in every way. I can not fault AIPT in any way and recommend them to any and all. I look forward to completing a Certificate 3 and am even more eager to complete my Certificate 4 with them. Thank you guys so very much.
19 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Christine. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Réponse de The Australian Institute of Personal Trainers
Hi Jessica,
Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Do not sign up to this company
Do not sign up to this company. I agree with all the 1 star reviews and I suspect that most 5 stars are written by staff. So long and unnecessarily drawn out. The multiple work books are horrendous to navigate. All time spent searching for answers without learning anything. The corrections from the staff were not consistent and when submitting the corrections sometimes they were returned asking for more corrections that were previously marked correct. They then offer tutors and time extensions for extra money. Compete scam!!!
Obvious this is a money making venture. My recommendation is to go to TAFE.
9 décembre 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Holly,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.
Thank you,
The AIPT Team.
Samuel is very helpful and no job is to…
Samuel is very helpful and no job is to too big for him to handle
7 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Jamie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Marc was very responsive and helped…
Marc was very responsive and helped with my enquiry.
Thank you
6 janvier 2026
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Dolou!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Qualifications completed, no real job support or outcomes
I completed both a Certificate III and Certificate IV with AIPT. It has now been almost years since finishing the qualifications, and despite actively trying to enter the industry, I’ve had no meaningful employment outcomes.
What was disappointing is the gap between how the course is marketed and the reality after completion. There is a strong implication that these qualifications will lead to employment or clear pathways into the fitness industry, but in practice, there is very little ongoing support once you graduate.
Job assistance felt minimal and generic, with no real help navigating a highly saturated market. After paying significant money and investing time into two qualifications, I was essentially left on my own with a certificate and no clear direction or industry connections.
The course content itself is adequate, but prospective students should be aware that completing Cert III and IV does not guarantee work, and the level of post-qualification support is far weaker than implied. I would strongly recommend that anyone considering enrolling carefully research employment outcomes and alternative pathways before committing.
5 janvier 2025
Avis spontané
Réponse de The Australian Institute of Personal Trainers
Hi Farhan,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.
We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.
Thank you,
The AIPT Team.
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