Bought 2021 Buick Encore Gx from Buick dealer on 07/22/2026.Certfied and checked out.On are about 07/26/2026 noticed message on dash "CAL" thought it was related to mileage rest for fuel economy disc... Voir plus
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Yh Well I was not sure about buying the extra warranty on this Ram promaster but the salesman at this small dealership said that this is a good investment for your vehicle and explain what is c... Voir plus
Don't listen to any NEGATIVE review. This company has seriously lived up to their end of the bargain. I have had two very expensive issues on my Mercedes and Apha Warranty as approved both. I was expe... Voir plus
I provided my warranty information to Tri-City Chrysler Dodge Dealership and they were able to process my claim with no issue. Thank you Alpha Warranty Service.
À propos de l'entreprise
Écrit par l'entreprise
Alpha Warranty Services provides a full line of unique and valuable vehicle service contract programs. Alpha was founded in 2002 with a value system centered on integrity, dependability and providing the best service. These principles have led to consistent growth and helped forge long-term partnerships with industry leaders across the country. Alpha has repeatedly received recognition as one of the top VSC providers in the industry.
Coordonnées de contact
PO Box 95790, 84095, South Jordan, Etats-Unis
- 800-662-5519
- customerexperience@alphawarranty.com
- alphawarranty.com
3,7
Moyen
827 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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amazing experience thank you 🙏
7 janvier 2026
Avis spontané
Very easy
I didnt have to do anything other than hand the dealership my warranty information to get my vehicle repaired. Very happy with my warranty.
24 décembre 2025
Avis spontané
Quick and easy to work with
Very helpful over the phone. The process was simple and quick.
30 décembre 2025
Avis spontané
The service was top-notch!
26 décembre 2025
Avis spontané
Quick Response
Alpha was quick to respond positively to Austin Infiniti when my seat motor failed. Did not have a complete copy of my warranty document. Alpha Rep immediately emailed original agreement.
17 décembre 2025
Avis spontané
They are amazing true to there word
They are amazing true to there word . I’m so great full for them .
26 décembre 2025
Avis spontané
Don't use this company
Don't use this company,they are a scam,take your money to another warranty company,the dealership sold me this warranty and they have denied every claim I have submitted,DONT USE THIS COMPANY,THEY ARE TRASH
26 décembre 2025
Avis spontané
Réponse de Alpha Warranty Services
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how disappointing it can be when a repair does not meet expectations. Providing clear coverage and fair support is always our priority.
At this time, we have been unable to locate a contract or claim that matches the details in your review. To allow us to investigate further and confirm the specifics of your coverage, we kindly ask that you contact our team at 800-662-5519 and reference your contract or claim number.
With that information, we can review your account, clarify any questions, and work toward a further understanding.
Thank you for bringing this matter to our attention.
– Alpha Warranty Services
SCAM! Do not buy their warranty!
I filed a warranty claim on my Infiniti G37 because it over heated. One of the things that needed to be replaced was the radiator thermostat. This item is listed as covered under the warranty. However, if you read the fine print of the contract it states that no parts of the cooling system are covered if the car overheats. I’d love to know when else you would replace the thermostat. They list things that are covered and then list instances where they are not covered, which negates all coverage. This warranty is a SCAM! I’m shocked that anyone has ever had any repairs performed under this warranty. If they won’t pay $500 for a thermostat replacement that is listed in their coverage, they definitely aren’t going to pay for any other issues.
22 décembre 2025
Avis spontané
Réponse de Alpha Warranty Services
Paul,
Thank you for taking the time to share your experience. We understand how frustrating it can be when a claim does not result in coverage, especially when the repair involves a component that appears in the covered parts list.
After reviewing your claim and service contract, the repair facility reported that the thermostat failure occurred as a result of engine overheating. While thermostats may be listed as a covered component under certain plans, the contract also outlines specific exclusions. Failures caused by overheating are addressed in the “What Is Not Covered” section and apply to cooling system components when the failure is directly related to an overheating condition. In this instance, the determination was based on the documented cause of failure rather than the part itself.
It may also be helpful to clarify that a thermostat can fail for several reasons, including being mechanically stuck open or closed, clogging, or other mechanical issues. Coverage decisions are based on the reported cause of failure and how it aligns with the terms and conditions of the contract.
If you would like to further review the claim decision or discuss the contract language in more detail, our team is available to talk further at 800-662-5519. We appreciate the opportunity to address your concerns.
Respectfully,
Alpha Warranty Services
Repairs covered without any problems
23 décembre 2025
Avis spontané
Covered my water pump and helping me…
Covered my water pump and helping me fix my leaking coolant ! I appreciate their help with my 2018 mustang on my first repair with them!
23 décembre 2025
Avis spontané
They were very helpful and informative
They were very helpful and informative. Repaired facility were dragging their feet and also not keeping me informed but all the representatives at Alpha were more than happy to help me and keep me informed as it came available.
19 décembre 2025
Avis spontané
Coverage approval comes fast
Coverage approval comes fast, allowing work to be completed in a timely manner.
23 décembre 2025
Avis spontané
Need more repair locations
We live in Bellevue, NE.
The closest Alpha repair center is in Omaha,NE. Travel distance over 12 miles. If vehicle is damaged or leaking, that distance of driving would cause more damage to vehicle. I tried to get a tow truck, but after numerous calls no service was available for next 2/3 days.
Great if you had more service center location!
19 décembre 2025
Avis spontané
Absolutely the biggest sham artists on…
Absolutely the biggest sham artists on the planet. They look for every reason not to pay. I've seen income tax refunds with a faster time line. They don't even pay the face value of the contract. Not really sure how these clowns sleep at night.
1 décembre 2025
Avis spontané
Réponse de Alpha Warranty Services
Robert,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it is when a repair doesn't go as expected. Our goal is always to provide clear coverage and fair support.
We’d like to look into this right away, but haven’t been able to locate a matching contract or claim based on the information in your review. To help us understand what happened and verify the details of your coverage, could you please reach out to our team at 800-662-5519 with your contract or claim number?
Once we have that information, we can review your file, clarify any details, and make sure you receive an accurate resolution.
Thank you again for bringing this to our attention.
-Alpha Warranty Services
Well no problem in my complain dont…
Well no problem in my complain dont give me any hard time no to many questions and faster thant i inspected
17 décembre 2025
Avis spontané
Alpha Warranty services is a scam
Alpha Warranty services is a scam, They don’t cover problems they claim to cover, Don’t bother buying this, it’s of no use.
UPDATE; If you want to look up the contract, its under Todd Runnels,
When I was sold the contract it the dealer stated it covered drive axles, and when your sales company tried to sell me another contract for the same vehicle again a year later he stated it covers drive axles, we have a drive bad drive axle you refuse to replace it under warranty, now we have other unknown problems with the vehicle and question if it will be covered or not?
2 décembre 2025
Avis spontané
Réponse de Alpha Warranty Services
Hi,
We’re concerned to read your comments and take claims-related feedback seriously.
At this time, we’re unable to locate a contract or claim associated with this review, which makes it difficult for us to investigate what may have happened. Alpha Warranty Services is committed to honoring coverage as outlined in each customer’s contract, and we want the opportunity to review your experience in detail.
We’d appreciate the chance to help. Please reach out to our team at 800-662-5519 with your name and contract number, or any additional details that would allow us to locate your account. You can also reply here if you are comfortable sharing that information in a reply. We can review the situation and provide clarity.
Thank you for bringing this to our attention, and we hope to hear from you so we can work toward a resolution.
— Alpha Warranty Services
Be more assuring at the start the work will be covered.
I like how this warranty claim was eventually covered without too much static. However, I wish Alpha would have been more involved at the start to assure the the garage work would be covered instead of waiting until the end to inform me. This would have made the use of this warranty less stressful.
10 novembre 2025
Avis spontané
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