Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering and kept up to date on delivery.. These diffusers are beautiful slim and elegant. They are easy to operate with good instructions included. The oils smell lovely and fill the room.... Voir plus

Noté 5 sur 5 étoiles

Easy to order, quick delivery and most importantly, they work! I have spent so much money on other devices that became waste of money but would highly recommend trying these out, my house smells amaz... Voir plus

Noté 5 sur 5 étoiles

Came across this company online and thought let's try them and I did, very satisfied with the quality of the diffuser and most of the scents are very nice and luxurious, So would recommend to give th... Voir plus

Noté 5 sur 5 étoiles

I bought one 2 weeks ago im well impressed so ordered another last week. Highly recommended you won't go wrong purchasing one of these diffusers. Top quality and no problems at all.

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. aussi dans
  3. Fournisseur d'arômes et de parfums

Écrit par l'entreprise

Aluxury® Collection is the home of premium essential oils, diffuser oils, and the award-winning Nebula waterless diffuser, all designed to fill your home, workspace, or any space with luxurious aroma. Rooted in the heart of the UK, this small, family-run business has built its reputation on uncompromising quality, impeccable craftsmanship, and exceptional customer service. Each product reflects a passion for creating a unique sensory experience, from our pioneering electronic diffusers to our carefully curated range of pure essential oils and luxury diffuser blends. Whether you seek to create an invigorating atmosphere or a tranquil haven, Aluxury® offers bespoke solutions that elevate your surroundings and enhance your well-being.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

330 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(330)

71 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super fast delivery and great scent

Super fast delivery. Strong scent throughout the house. Well worth the investment as others haven’t quite made the mark for me in the past. No hesitation in recommending

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic perfume in a diffuser which…

Fantastic perfume in a diffuser which truly mattress the fragrance of black opium which I ordered I can be confident that all other fragrances will be as good the delivery was quick and I shall be ordering many more items from Aluxury

28 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Unimpressed with customer service & oil arrived different to advertised

As a first time customer I purchased 3 of their essential oils, one of which called “Dark Engima.” On their website both the bottle and description of this had “tobacco, honey, sandalwood and amber.” When I recieved the oil, it was labelled as Dark Enigma but with “nutmeg, spice, orange, patchouli, lily, musk and amber”, which coincidentally were the exact notes for one of their other oil mixes on their website. It smells like the a floral, Christmas scent rather than the tobacco, honey, sandalwood and amber. I’ve reached out to them 4 times (once on social media) to clarify if this is the correct oil, or whether there has been a labelling mix up, or whether they’ve changed their recipe. It’s been around 5 months now and they still haven’t got back to me. I checked before writing this, it appears the oil that coincidentally had the same notes has disappeared from their website, but ‘dark enigma’ is still there. I would like clarification because the oil turned up with a different label and scent than advertised.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

The device is not very good

The device is not very good. It’s quite loud, loud enough to be heard from across the room over the tv. I have used with their own oil and another reputable brand, and both don’t seem fill the room with fragrance. Overall very disappointing.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Original diffuser was not working…

Original diffuser was not working properly when arrived contacted company who kindly and diligently sent out replacement diffuser when back in stock I also ordered spare for myself also
Item is now working well with no issues

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service & products


1st time using Aluxury & what an Amazing service! Ordered on Thursday evening & arrived Saturday! X3 oils arrived in a lovely drawstring bag. Happiness essential oil is delightful. Fresh, strong smell that fills the whole house! This oil is much nicer than a well known brand & I will continue to use Aluxury for my products! Thank you!

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service and Amazing Quality Essential Oils.

Lovely fast delivery. I ordered 3 essential oils (Vanilla, Agarwood and Jasmine) and every one of them had a lovely strong scent. I am especially pleased with the Agarwood and Vanilla!
I was sent a small size of of Vanilla Essential Oil instead of the 100ml one by mistake. When I contacted Aluxury about this, they very swiftly arranged for the correct item to be sent to me and kindly let me keep the one they had already sent to me! Very happy with my shopping experience. Recommend!

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous product

The Nebula diffuser is definitely worth far more than the five stars I can give it on here.
The unit itself is very smart and understated and would look good in any room, whatever the decor. It is simple to operate after watching the explanatory video and is virtually silent. The best part is the wonderful fragrance choices which last for ages. The clever design means you can use it in a car's cup holder and enjoy the scent when driving too.
I wouldn't hesitate to recommend the Nebula - I have just bought one each for our three daughters!

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect gift (nebuliser) for a…

Perfect gift (nebuliser) for a mother-to-be. A safe way to add fragrance to your home when the sense of smell is heightened. Looks stylish and minimalist, and blends easily into the environment. The oil lasts longer than expected.

4 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company for diffusers

I’m so pleased that Aluxury sell these spare cartridges. I leave them in my bottles to make changing over fragrance so much easier. I plan on buying more when they are back in stock. I now own 2 of their diffusers and lots of their fragrances.

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

very good Product

very good Product, fills the room with fragrance in no time. Also Excellent customer service and very quick response time to an order inquiry. Thank you

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality essential oils

Good quality essential oils - will certainly purchase from Aluxury again. Received quickly as well, which is a big plus coming up to Christmas!

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

An excellent brand with quality products

After hours of research for a portable diffuser I chose the Aluxury waterless one and am SO pleased I did. Its aesthetically beautiful, easy to use, quiet and works brilliantly! Delivery was super speedy, everything received without any issues and quality of the products excellent. Highly recommend this company, thank you 😊

1 décembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus