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Ambala Avis 

579
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Voir plus

Noté 5 sur 5 étoiles

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Voir plus

Noté 1 sur 5 étoiles

The payment system is down & there is no way of contacting this company. I phoned up & was hung up on. Awful customer service!! I'm now expecting the same reply as all the negative reviews on here w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The sweets are excellent and packed well in various boxes - have used them for many years and consistently good taste and quality not happy with delivery - wanted it for AM but delivered late eveni... Voir plus

À propos de l'entreprise

  1. Buffet de desserts et confiseries

Écrit par l'entreprise

Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

579 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 45 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(579)

529 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nikita's Pakora challenge on @SundayMorningLIve.BBC1

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonderful at Ambala. I was right, our crew were fighting for a piece, and they certainly lived up to your reputation of scrumptious Asian foo. Thank you

19 septembre 2026
Noté 5 sur 5 étoiles

Excellent service n delicious fresh mithai

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new products that Amabala has introduced and then asked us to doenload the app to collect rewards.helped to sign up .he was patient while we made our decisolion of what to buy.we bought more then we intended because of his intro to new things we bought the new things aswell. really well chosen peraon with true customer service.Thankyou he needsnto be conmended for his customer service ..overall Hounsloe branch is serving freshly made mithai n savouries ..definatley a must try ...with lovely presentation boxes avaialble too for your specail occassion.

17 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Very bad Dhokla

Honestly, if i could give 0 stars i would! One of the WORST dhokla i vave ever eaten. Heavy like a brick, wrong and strange colour. Ambala come on... you call yourself profesdional caterers??

13 septembre 2026
Avis spontané
Logo de Ambala

Réponse de Ambala

Dear Sonny,

We are very sorry to hear about your experience with the dhokla. We understand how disappointing it must have been to receive a product that did not meet the quality you expected from us.

We take feedback regarding the quality and appearance of our products very seriously. We would appreciate it if you could provide us with your order number or receipt, along with any photographs of the product, so we can raise this with the relevant store and investigate the matter further.

We sincerely apologise for the disappointment caused and appreciate you bringing this to our attention.

Warm regards,
Cake Box Customer support.

Noté 1 sur 5 étoiles

Disappointed.

I’ve long trusted this brand for delicious sweets and savouries—your samosas used to be perfect, full of flavour and beautifully crispy. But my recent visit to your Swindon branch left me extremely disappointed, and honestly wondering if these were actually your genuine products at all. Big letdown.

8 septembre 2026
Avis spontané
Logo de Ambala

Réponse de Ambala

Dear Yasoda,

Thank you for taking the time to share your feedback with us.

We are very sorry to hear that your recent visit to our Swindon branch left you so disappointed, especially as you have previously trusted us for our sweets and savouries.

We understand how frustrating it must have been to find that the samosas did not meet the standard you have come to expect from us. We certainly appreciate your comments regarding their flavour and crispiness, and we are sorry that your recent experience was such a letdown.

We will share your feedback with the relevant Swindon store team for their review and attention.

Thank you again for bringing this to our attention.

Warm regards,
Ambala Customer support.

Noté 5 sur 5 étoiles

Very fresh matai from Ambala, Uxbridge

The matai was ready to collect after ordering very easily on line. We received 10% discount on our first order, for us a huge box of 20 pieces for free! The matai was so fresh and such a wonderful variety of 4, 10 and 20. Thoroughly recommend Ambala, Uxbridge. We will definately be buying from them again.

22 août 2026
Noté 4 sur 5 étoiles

Great product and well packed and presented

The sweets are excellent and packed well in various boxes - have used them for many years and consistently good taste and quality

not happy with delivery - wanted it for AM but delivered late evening - courier rang bell and left box on doorstep without waiting!

2 septembre 2026
Noté 1 sur 5 étoiles

Poor website

I’m Jogesh Karecha and I live in Manchester. I placed the order for my sister Bhartiben who lives in Norbury London. The way your website works one can not specify the sender’s name. Which is shame.

30 août 2026
Logo de Ambala

Réponse de Ambala

Hi Jogesh,
We’re sorry for any inconvenience caused and appreciate you taking the time to share your feedback.
We understand your concern regarding the sender’s name not being available as an option when placing an order. We will escalate this feedback to the relevant team for review and improvement.
Thank you for bringing this to our attention.
Kind regards,
Ambala Customer Support

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