A.M. Custom Clothing Avis 

143
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

I would like to say that I expected the delivery and manufacturing take way longer. I was pleasantly surprised! My order was complete in about a week from placing it. Lovely! Since it was a surpris... Voir plus

Noté 5 sur 5 étoiles

I ordered a batch of new T Shirts for our buisness and found that A.M Custom Clothing had the most compettiive pricing. I have previously ordered workwear through their website before and had an equ... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

They just make up the logo placement with no accurate representation of what you asked for and don’t follow your instructions when you design online. Ordered 6 T-shirts and at least 2 had logos in co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best company I have found so far for printing one off unique pieces. Not the cheapest way to buy a t-shirt, but very high quality materials and printing, brilliant communications, and all round ex... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(143)

66 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

over £50 for one hat with some…

over £50 for one hat with some embroidery, a hat that will have cost pence in bulk.

No price shown until personal info is captured by their website, I am guessing my personal details will be sold if I abandon the cart.

Will find out as I am not being robbed by A.M. who want £50 for a single hat embroidered and shipped.

25 septembre 2025
Avis spontané
Logo de A.M. Custom Clothing

Réponse de A.M. Custom Clothing

Thank you for taking the time to give us some feedback, but I'm sorry you didn't give us the chance to show you the quality that we offer to our customers.

Our pricing is always visible on both our online store and our quote form without the need to enter personal details or log in.

In terms of cost, a cap costs considerably more than a few pence, even if you're buying in bulk. We have some guides on our blog that break down the costs that go into production so you can see how these costs are made up. There are even some visuals that help to illustrate this further.

In this case, a single embroidered hat is indeed more expensive per unit than a bulk order. This is because the fixed setup and production costs are applied to just one item rather than spread across many, which is standard across most custom clothing companies. So even buying two would lead to significant savings.

Pricing also depends on the stitch count, the more detailed or complex the design, the higher the stitch count, and therefore the cost. For single, intricate designs, printing can sometimes be a more budget-friendly option.

It’s also worth noting that our prices reflect not only the cost of production but also the quality of the garments, the durability of the embroidery, and the service we provide as a small UK business.

On your point about your data being sold. As is outlined in our privacy policy, we do not sell the data of our customers or potential customers to any third parties. We'd also be happy to delete the details you shared with us, as is your right under GDPR, you just need contact us to let us know so we can find you and remove it.

Noté 5 sur 5 étoiles

Couldn’t be happier with my T-shirts!

I’ve ordered T-shirts from A.M. Custom Clothing 2 years in a row now, for a small festival I organise with my friends. I’m pleased to say the prints have held up very well after a year, and still look good-as-new, despite the tee’s being ‘well loved’. I can confidently say the team at A.M. provide a high quality product and a professional service.

On both occasions they have handled a *slightly* rushed order (from my lack of organisation 🫣) and delivered in perfect time, and this year they helped with a mistake in one of the designs.

I’ll be sure to order from them again next year for Luckfest 2026! 🤩🤩

18 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thank you so much for the lovely review, and for coming back to us two years in a row!

We’re really glad to hear the T-shirts are holding up strong, even after being “well loved” (that’s always the true test, isn’t it?). It means a lot to know you’ve felt supported, especially when things get a little last-minute, we’ve all been there! 😅

We’re already looking forward to helping out with Luckfest 2026! Thanks again for trusting us with your festival gear! 🌟

Noté 5 sur 5 étoiles

The clothes are comfortable

The clothes are comfortable, soft, and the communication is perfect

1 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review - we're really glad to hear you're happy with your order. Appreciate you taking the time to share this!

Noté 5 sur 5 étoiles

Really happy with t-shirts ordered

Really happy with t-shirts ordered. Looks great!

27 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for your review! We're really glad to hear you’re happy with the t-shirts and that they look great. 🙌 Appreciate you choosing us!

Noté 5 sur 5 étoiles

I contacted AM Custom Clothing with a…

I contacted AM Custom Clothing with a short-notice request, and I couldn't be happier with the product quality and customer service I received. Jess helped me each step of the way and managed to swap the art out for me at the last minute. I'll be back for another order before the end of the month - cheers folks!

9 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for your lovely review! We’re really glad Jess could step in and make everything work for your short-notice order, last-minute art swaps can be a bit of a juggle, so it’s great to hear it all came together smoothly. Can’t wait to help with your next order later this month!

Noté 5 sur 5 étoiles

Excellent quality speedy service

I needed to order some t shirts urgently ahead of a speaking engagement but due to the small quantity and having left it last minute few printers were able to help. AM Custom Clothing were responsive, efficient and delivered great quality t shirts exactly when they said they would. I would not hesitate to recommend them.

1 août 2025
Avis spontané
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Réponse de A.M. Custom Clothing

So pleased we could help you out!
It’s great to hear the T-shirts arrived right on time and that you’re happy with the quality. Thanks a lot for recommending us, we really appreciate it, and hope the speaking engagement went brilliantly!

Noté 5 sur 5 étoiles

Excellent Customer service

Customer service was great and fast! Product came exactly as designed

22 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear the product turned out just as you'd designed and that our customer service team looked after you well. Always here if you need anything else!

Noté 5 sur 5 étoiles

I received my embroidered tshirts…

I received my embroidered tshirts yesterday and they are fantastic- clear, neat and the material of the T-shirts is lovely. Alex was very helpful via email.
Would highly Recommend using a.m custom clothing.

Thank you

23 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

That’s brilliant to hear! We’re so glad you’re happy with the embroidered T-shirts! Thanks so much for your kind words and for recommending us!

Noté 5 sur 5 étoiles

Great company

Excellent product and customer service. Kept me informed all during the process.

12 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! Really glad to hear you were happy with both the product and the service. We always try to keep communication clear and consistent, so it’s great to know that came through. Hope to work with you again soon!

Noté 3 sur 5 étoiles

Order mixup

I had high hopes for A.M. Custom Clothing but unfortunately my experience was disappointing. After placing a group order, one of the items was missing. I appreciated that a replacement was arranged, but it only came two weeks after the order deadline passed due to stock issues that were never communicated to me until I followed up. I wish they had told me the issues with stock the day after I initially placed the order so we could work through them together in a quicker more efficient way especially because I communicated with customer service then and explicitly asked them if there were any possible issues with the order.

Despite clearly confirming the correct size and colour, the replacement still arrived in the wrong colour.

This was after several email exchanges and delays. It felt like attention to detail was lacking and that they just didn’t care. Communication was polite but inconsistent and I was never told about the colour mistake in advance which could have saved time, money and a lot of frustration.

The clothing quality is fine, but the overall customer experience has been awful. I feel let down and unsure what to do next since I am leaving the country for 2 months this Saturday which I previously communicated to them. I won’t be ordering again and can’t recommend this company.

UPDATE: Following my initial review, the company reached out to resolve the issue. They provided a full refund for the missing item and also applied a 25% discount across the full order as a goodwill gesture. I appreciate the refund and the polite communication throughout. 🙏🏻

10 juillet 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thank you for sharing your feedback, and for the opportunity to address the issues you faced. We’re truly sorry that your experience didn’t meet the expectations we strive to uphold. I can absolutely understand your frustration, particularly with the delays and the mix-up with the colour.

While we strive to ensure smooth and timely deliveries, we unfortunately encountered some stock and fulfilment issues on our garment supplier's end that caused unexpected delays. The delays and mix-ups from our supplier have created a domino effect of issues that you rightly shouldn’t have had to deal with. I appreciate that we could have been faster to inform you of the problem; in this instance, we chose to wait until we had all of the information and a solution in place.

We're glad that the refund and the 25% discount offered helped address the inconvenience, but we also acknowledge that this should never have happened in the first place.

Thank you again for giving us the chance to make things right, and we truly hope you’ll consider us again in the future once your travels have settled. If you ever need anything, we’re here to help.

Wishing you all the best on your travels!

Noté 2 sur 5 étoiles

Missing t-shirts and still waiting for refund

UPDATE 9/Jul/25: I have since received the refund of all missing t-shirts and rush expedition. I'm glad about it as the quality of the t-shirts and printing was good. Just such a shame they have delivered only part of the order and then the issue with the refund. Added a stat for the quality of product.
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I ordered 15 t-shirts with rush order as I needed them for an event. The package arrived just the day before the deadline for which I requested tge delivery be by, but there were only 8 t-shirts. I tried to get in touch by phone, then by email, asking for the 7 missing t-shirts. They came back to me after a couple of days, saying that they had to check with the production. I gave them few more days and ask to still acceptable to send the rest of the t-shirts with few days delay (week after the original delivery date). They said that they could not deliver the rest of the order, so I asked for a refund of missing t-shirts and rush order. They promised to refund them, but as of today I only have seen a fraction of the refund. 3 weeks ago, I have received in my account only £53.88 and still waiting for the rest (£78.28). Customer Service still hasn't replied. Wondering if it was a scam.

6 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Hi Monica

Sorry for the issue you had with your order and not receiving some of the items.

I can see that you emailed us at 9pm last night and our team responded to you today at 1pm to clarify some miscommunications about the refund. Since that email, the additional refund was processed so should be back on your card in the next few days.

I have also forwarded that original email to you, along with another message in the hopes it gets through to you.

Noté 5 sur 5 étoiles

Highly Recommended

A.M Custom Clothing were fast, efficient and communicative during the entire process. Our order arrived days before we expected it to even when we had placed it last-minute. They are incredibly helpful and the product was exactly as requested, they are highly recommended.

27 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear everything arrived earlier than expected, especially with it being a last-minute order. We know how stressful those can be, so it’s great to hear the process felt smooth and supported. Really appreciate the kind words and recommendation!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! Great online platform for reviewing your custom design on the exact product and colour that you choose. Postage was quick and the custom T-shirts that I received are fantastic! I love that these guys print direct to garment. I will definitely use this company again 😁👍

26 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the awesome review! 😊 We're so happy you found the online platform helpful. And it’s great to hear the direct-to-garment print and speedy delivery hit the mark!

Can’t wait to work with you again next time 🙌

Noté 5 sur 5 étoiles

Lovely customer service and…

Lovely customer service and communication! The product came perfectly and the print looked wonderful

22 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! We're really glad to hear you were happy with the customer service and that the print turned out just right. Thanks again for choosing us!

Noté 5 sur 5 étoiles

Superb Service from start to finish

From the very outset every stage of our dealings with a.m. our experience was 1st class, characterised by highly knowledgeable staff who are excellent communicators and very approachable.

The product recommended is perfect for our needs (10 branded T-shirts for a newly formed band), is true to size/fit, keenly priced and arrived exactly when they said it would☺️

What more could a buyer want?

If this band ever takes off, we definitely know where we will be getting our merchandise from 😉🎸🎻🏴󠁧󠁢󠁳󠁣󠁴󠁿

17 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review!

We’re really glad to hear the T-shirts were a great fit, both in size and style, and that everything arrived on time! It’s always a pleasure helping new bands get started, and we’re so pleased the process felt smooth and straightforward.

Wishing you all the best as the band grows, and we’ll be here if you ever need more merch! 🎸

Noté 5 sur 5 étoiles

Really helpful

Really helpful - it was my first time buying shirts and after an awful experience with another company who made me feel stupid for not knowing every T-shirt type these guys were super patient, super helpful, and just absolutely amazing start to finish. They are my g to printing company 100%

13 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the lovely review! Really sorry to hear about your experience with the other company, no one should be made to feel that way.

We’re so glad we could help and make things a bit easier. Don’t hesitate to shout if you ever need anything else!

Noté 5 sur 5 étoiles

T Shirt design

I put in an order for one T Shirt with custom print for anm event, and the customer service team were really helpful in checking the design and ensuring that the product arrived in time.

13 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks for the review! I'm so glad we could help get everything sorted in time for your event, I hope it all went brilliantly!

Noté 5 sur 5 étoiles

Team were brilliant helping us with…

Team were brilliant helping us with some branded tops for our work event. We have a tricky primary brand colour and they were super helpful helping us match as closely to our Pantone which no other companies have been able to do for us! Will definitely be ordering from again soon 😊

6 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks so much for the kind words and I'm really glad we could get the colour match sorted for you!

We're looking forward to working with you again soon! 😊

Noté 5 sur 5 étoiles

Fantastic print

I'm very happy with the t-shirts I received. My own design printed onto a dozen organic cotton t- shirts. The quality of the DTG print is fantastic, like it's part of the fabric. Great colours.

10 juin 2025
Avis spontané
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Réponse de A.M. Custom Clothing

Thanks for the lovely review - great to hear you’re happy with the quality and the print!

We really appreciate you choosing us, and hope to work with you again soon!

Noté 5 sur 5 étoiles

Amazing service

Amazing service. They helped with a large order with a very quick turn around exceptionally well and were very good quality

18 avril 2025
Avis spontané

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