A.M. Custom Clothing Avis 

143
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like to say that I expected the delivery and manufacturing take way longer. I was pleasantly surprised! My order was complete in about a week from placing it. Lovely! Since it was a surpris... Voir plus

Noté 5 sur 5 étoiles

I ordered a batch of new T Shirts for our buisness and found that A.M Custom Clothing had the most compettiive pricing. I have previously ordered workwear through their website before and had an equ... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

They just make up the logo placement with no accurate representation of what you asked for and don’t follow your instructions when you design online. Ordered 6 T-shirts and at least 2 had logos in co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best company I have found so far for printing one off unique pieces. Not the cheapest way to buy a t-shirt, but very high quality materials and printing, brilliant communications, and all round ex... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(143)

67 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

High Quality Custom T

I recently received my order of T shirts for my son’s stag night from A.M. Custom Clothing and can’t rate my experience highly enough.
I was blown away by the easy to use ordering platform, excellent customer service and earlier than promised delivery date.
When the T shirts arrived I was really pleased and a little surprised by their soft, high quality feel, very impressive for the price paid. The images on the shirts of the groom and bride to be were sharp and crisp, no bleeding or fuzziness.
Everyone commented on the luxurious feel and quality of the material, this is not a ‘wear once for the occasion’ and hide it in the draw T, I’ll be wearing this one again and again. 10/10

19 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Outstanding quality, but delivery time could be better

This is updated version of my review.
Originally I gave 1 start and was upset about anticipated 3 weeks ETA.

Today I received my order. It took 9 day,
And the moment I opened the parcel I was _really_ surprise with outstanding quality of the print.
I wasn't expecting it to look SO good.

Even though I would love to have quicker delivery - the quality is waaay outweighs the delivery time

6 avril 2025
Avis spontané
Logo de A.M. Custom Clothing

Réponse de A.M. Custom Clothing

I'm sorry to hear you're unsatisfied with lead times. I can see you placed your order a week ago, so you haven't waited three weeks.

We do advertise lead times clearly on our website and advise that you leave that long for delivery (12-14 working days for an order of this type), but that we do also usually deliver faster. You'll find this information here - https://support.amcustomclothing.co.uk/index.php/knowledge-base/what-are-the-lead-times/.

We sell products that are bespoke to you and made to order, so I hope you'll understand it's not just sitting on a shelf ready to ship to you next day. Our lead times include the time taken for our print and design team to carefully review, print/embroider, and prepare your order before dispatch.

We also advise customers who need their items sooner to contact us so we can try to accommodate their deadlines.

I can see your order should be with you sooner than three weeks, I'll ensure the details are emailed over to you. If you would like any other info or updates on your order like this one, please reach out to us and we'll be happy to help.

Noté 5 sur 5 étoiles

A.M Custom Clothing has been great to…

A.M Custom Clothing has been great to work with! Super flexible when we added additional product to our orders, great communication, and the print quality is amazing. We will definitely be using again :)

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered 19 custom shirts from A.M…

I ordered 19 custom shirts from A.M Clothing and they were great at handling our last-minute order. The rush shipping was a lifesaver! I needed the shirts for a football game the week after I placed the order & they got the shirts a day before the deadline that I needed them by! The shirts are of good quality, and the customer service from Rebekah was amazing! She was great with all the questions I had, and her replies were quick and efficient. I'd 100% recommend them for any personal or corporate use in the future.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great quality and great customer service

Really pleased with my my customised work clothes for my small gardening business, the clothes and print are really good quality and the company obviously takes pride in the their work, thankyou again.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous tees!

I ordered 10 men style t shirts in two colours for our charity event, with our charity logo on the front, and an affirmation at the back. A.M. Custom Clothing did a fantastic job, and got the exact purple right to represent domestic abuse. Their prices are very reasonable.

We will be returning to them for more merchandise. I would thoroughly recommend them.

Pauline Fynn
Founder and CEO
The Believe Foundation

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing Quality

I ordered 2 Heavyweight tees, 1 x Medium & 1 x Large.
Unfortunately there was an issue with the other - they used the wrong colour for embroidery.
However, after sending an email to customer service, Rebekah rectified this immediately and sent the corrected versions within the next week.
The quality of the t-shirts are incredible and so is the embroidery on the front. I would definitely recommend.

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Super efficient service and great quality product!

Ordered 15 custom "Rocker" T-shirts for my band and selected rush shipping. They arrived on the selected day without issue and are brilliant quality! I love how there isn't a large "Gildan" or "Fruit of the Loom" label on the back of the neck, just a tiny label indicating the size.

Brilliant quality, efficiency and customer service from this business, I will definitely be placing an order again with you in the future. Thanks for a smooth and stress-free experience! :)

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Exemplary service

I'd ordered a couple of T shirts for my personal use, and had chosen both a particular t shirt brand, and had stated there was no rush for the order to be fulfilled.
After a few weeks, I contacted the customer service team, just to check on the order, and the service I received was very good; they checked on the order and provided, and when the particular t shirt had run out, they kept me informed, and also provided alternative options for me to choose.

Once I received the order I was more than happy with the quality of the product and the printing service they provided.

Would easily, and hopefully will, use them again.

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Had a very frustrating experience with…

Had a very frustrating experience with a lack of clarity in communication leading to a significantly delayed order.

13 décembre 2024
Avis spontané
Logo de A.M. Custom Clothing

Réponse de A.M. Custom Clothing

Hi James, Sorry about the delays with your order. It sounds like it was all sorted in the end but I'm sorry it took longer that you'd hoped. If there's still any issues you need help with, drop us an message with your order number to enquiries@amcustomclothing.co.uk

Noté 3 sur 5 étoiles

Really poor communication before and after problem with order

Edited 17/12/24:
They did eventually come back to me by email, however it was was 2-3 days between each email, fortunately I had left enough time when ordering and providing the "required by date" a week in advance to get my issue resolved, and credit where it is due they just sent out the correct replacements without any argument. Because of this I'm happy to upgrade my review to 3 stars, however, I stand by my initial criticism that their communication is really bad, as even though they did send me the replacements, I still had no idea what was going on.

Original 1* review:
Ordered 15 T-shirts and needed them within 2 weeks so paid for and did a rush order as the 2 weeks was right on the border of a normal order. Didn't get any communication after the order confirmation acknowledging date requirement, no update on their website. Tried calling, they don't answer or respond to voicemail. Tried emailing, got a response 3 days later saying when the order was due to arrive, which was eventually the day before. This wasn't an issue, but wasn't a great customer experience. However when the T-shirts arrived I found that some of them were the wrong size, first i tried calling and got no response again, then tried emailing and still had no response, 3 days now and still no response. I ordered these for a specific event, if this issue does not get resolved in time then I will have no option but to get a chargeback on my credit card as what I currently have is no use.

6 décembre 2024
Avis spontané
Logo de A.M. Custom Clothing

Réponse de A.M. Custom Clothing

Hi Iain,

Thank you for updating your review and sharing your experience with us. I'm glad the issue was resolved and the correct replacements were sent, but I'm sorry for any lack of communication you experienced during your order. We understand how important clear updates are and appreciate your patience.

Your feedback is appreciated, and we will review this to help us continue improving the customer experience.

If you need anything else please don't hesitate to get back in touch.

Thanks again!

Noté 2 sur 5 étoiles

White t-shirt stains

Recommend the company, just not the white t-shirt!

All was good until after one use sweat patches turned brown on the white. I washed it 3 times and they did not come out. Never before have I had this with a white item of clothing. Unfortunately ruined within one use and they obviously don't offer any compensation or returns.

28 novembre 2024
Avis spontané
Logo de A.M. Custom Clothing

Réponse de A.M. Custom Clothing

Thank you for your feedback. Stains, particularly under the arms, can result from various factors, such as sweat transferring dye from outer clothing like sweatshirts or a reaction between deodorants (especially those containing aluminium) and natural skin oils. These are just 2 examples of the possible external factors that may have caused this issue.

I understand your frustration and appreciate you bringing this to our attention. If you’d like to discuss further, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Fantastic service and quality for a stag do.

I had a large order of tshirts to place with a lovely custom design I made for a stag do in December, I first reached out to AM with a couple questions about the sizing of the garment I had chosen. All replies were very quick, very helpful & very friendly.

After placing my order I had misunderstood the expected delivery timeframes and reached back out for some help to change the order to a rush order, however Rebekah promised a delivery deadline before we were due to fly away.

The order arrived one day early (today) and I couldn't be happier with both quality & service from all aspects of this company. Highly recommend and dont be afraid to reach out with questions!

Thank you Rebekah & AM Custom Clothing Crew!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service, quality product

I have made a few orders with A.M. Custom Clothing now. The first order, an item was out of stock, they were very quick to contact me with alternatives. Another order I made a mistake with one of the prints and contacted them as soon as I noticed. They emailed me back the same day and sorted it all out.

All of the products I have received have been excellent quality and I look forward to using them again and again in the future.

27 novembre 2024
Avis spontané

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