King's Candy Avis 

144
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

A great example of how AI sh*gging can destroy a company. Employees extremely lazy, can't be bothered to do anything. Images on site AI generated, customer support not interested in doing their job. A... Voir plus

Noté 5 sur 5 étoiles

Ordered few times and really happy with what I got, usually go for limited edition or stuff u can't get so common in UK. Very happy with service comes Royal Mail u can track stuff. Some competitors... Voir plus

Noté 5 sur 5 étoiles

Thank you kings Candy delivery was about a week , I'm sooo happy to be able to buy the Swiss Miss hot chocolate from you, since I left New York 5 years ago I had not seen it anywhere thanks to my gr... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons
  2. aussi dans
  3. Boutique de boissons non alcoolisées
  4. Chocolatier
  5. Snack

Écrit par l'entreprise

Hey. We're King's Candy! We're a small five person team, bringing snacks from all around the world to your doorstep! We stock products from all over, USA, Japan, Australia, Europe, Dubai, India, South America and more!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(144)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Long lost hot chocolate 🤗

Thank you kings Candy delivery was about a week , I'm sooo happy to be able to buy the Swiss Miss hot chocolate from you, since I left
New York 5 years ago I had not seen it anywhere thanks to my grandson who buys his favorite candy from you that's when I saw the drink and at an AMAZING price , love the peppermint flavor 🤗👍🏽

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

PLEASE AND PLEASE DONT BUY FROM THESE…

PLEASE AND PLEASE DONT BUY FROM THESE CROOKS THEYVE TAKEN MY CASH AND CANCELLED ORDER FOR NO REASON BE CAREFUL ITS A SCAM

28 janvier 2025
Avis spontané
Logo de King's Candy

Réponse de King's Candy

Hi Michael

We're definitely not a scam.

Your order was cancelled after you reached out to our customer service team in an extremely rude, disrespectful and downright malicious way. Your refund was immediately sent, however this can take 3-5 days to show in your bank (depending on who you bank with). This is common practice and not under our control.

Noté 5 sur 5 étoiles

All good

All good. Great products. Great communication. Putting my next order together now. Cheers

10 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great place

Great place. Got my order when they said I would. Everything arrived. Have discovered the flavours I like and which I'm not as keen on, so I know what I will be ordering on my next order.

Don't eat candy/sweets but have tried the juice powder sachets and can say they have plenty variety in these to try.

Very happy with order and will be placing another one soon. Definitely recommend Kings Candy

8 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

out of date cereal

Cereal was almost 5 months out of date and soft. I usually wouldnt bother but it was obviously quite expensive for box of cereal and was a Christmas treat. I did contact the company to make them aware but was told they are transparent about dates ( not sure why they'd sell things out of date) on their website. I saw nothing on the site to say that things might be out of date. Shipping and delivery was really quick

4 janvier 2025
Avis spontané
Logo de King's Candy

Réponse de King's Candy

Hi Claire!

As we said, we are incredibly transparent with dates on our products and we have a best before box on every single product page telling our customers the exact date they will be receiving. This is a big task to do on every batch but we go above and beyond to make sure customers are aware.

In this case as well, we also had the date of the product in the title and the cereal was a huge 50% off the price in what we normally charge and was specifically marked down due to the date.

Just like other retailers, including your local supermarket, we sell products past their best as they're still completely safe to consume however just not up to the normal standard of quality. We find a lot of our customers are happy with this and enjoy the bargain.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, 1 parcel damaged in transit. Spoke to Jack who checked contents and got replacement sent right out. Highly recommend!

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery, packaged well

Great company!
Fast delivery and well packaged. I did have a problem with something arriving damaged, but this was dealt with promptly!
Great products, good prices, and fab communication.
Thank you

20 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

NO ONE ELSE COMPARES

What to say . 100% use this firm

Problems out of their control and they helped me through step by step

I cannot recommend enough . Will use again and again . Possibly their click and collect for my ease .

Jack - special thanks for your patience

13 décembre 2024
Avis spontané
Logo de King's Candy

Réponse de King's Candy

Thanks for the review Kel and hope you enjoyed your orders!

Noté 1 sur 5 étoiles

Ordered American cereal and Pringles

Ordered American cereal and Pringles, delivered in a box that was squashed and ripped, looked like someone had jumped on it. Cereal was replaced and I was told that the due to ‘pressure’ during the transporting of Pringles, that, according to their T and Cs that minor dents would not result in a replacement. Despite sending pictures of the damage they refused to replace and the customer service was unhelpful, ignorant and did not follow their own T and Cs as products were not in a fit state to consume. They offered to take them back if I paid postage but had already paid for it to be delivered, so no logic in paying delivery twice for a sub par service and would expect them to cover costs. No care was taken when packing and protecting the original product, not a great experience and would not recommend

16 décembre 2024
Avis spontané

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