A great example of how AI sh*gging can destroy a company. Employees extremely lazy, can't be bothered to do anything. Images on site AI generated, customer support not interested in doing their job. A... Voir plus
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Superb service - delivered within a few days in a well packaged box and with good sell by / use by dates. Highly recommended and I’ll defo use again
Ordered few times and really happy with what I got, usually go for limited edition or stuff u can't get so common in UK. Very happy with service comes Royal Mail u can track stuff. Some competitors... Voir plus
Thank you kings Candy delivery was about a week , I'm sooo happy to be able to buy the Swiss Miss hot chocolate from you, since I left New York 5 years ago I had not seen it anywhere thanks to my gr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hey. We're King's Candy! We're a small five person team, bringing snacks from all around the world to your doorstep! We stock products from all over, USA, Japan, Australia, Europe, Dubai, India, South America and more!
Coordonnées de contact
Unit 19, Charnley Fold Industrial Estate, PR5 6PS, Preston, Royaume-Uni
- support@americancandyuk.co.uk
- americancandyuk.co.uk
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Damaged bottle- poor customer service
Ordered Prime bottles for my son who collects them, very expensive but he loves them so thought would be worth it for the rare ones. However one arrived damaged to the front of the label. Contacted customer service and they responded:
“Unfortunately, we're a food and drink retailer and the contents (the beverage) is completely fine. It's in our t&c's that we don't compensate for cosmetic imperfections”
So be warned if you are buying as a collector, I wouldn’t!
Great service an quick response.
Great service an quick response.
I have ordered here a few times an will continue to do so great company.
Order was delivered in great condition…
Order was delivered in great condition and very quick. Products are very tasty.
Snacks packaged and sent really quickly…
Snacks packaged and sent really quickly at a busy time of year, no issues with my order at all, thanks!
I received my order and 5 of the cans I…
I received my order and 5 of the cans I ordered were damaged. 3 out of the 5 were very dented. If these were in a physical store they would be reduced. I feel like the company falsely advertised them as there was no note they had imperfections or damaged and it clearly didn’t happen in transit as they were very securely packaged. I did reach out but they stated in the T&Cs that cans can have dents but mine were more than dented in multiple places. Just wanted to make others aware of what happened especially if you are buying as a gift!
Awesome company imo
Awesome company imo! Placed few orders with these guys now and never had any issues! As a collector of drinks I can definitely recommend these guys 👏🏻👏🏻
Absolutely fantastic
Absolutely fantastic. Competitive prices, always fresh, and securely packed. KC is my go to.
Order now and you won't be disappointed.
Really fast delivery
Really fast delivery, packaged well so nothing was damaged.
Great customer service too, Jack was extremely helpful!

Réponse de King's Candy
Absolute scam website
Absolute scam website, order did not turn up. Company refused to reply to any correspondence. Avoid at all costs.
Great!
Ordered the Fallout bottles 4 pack and a few other items.
Arrived 2 days later, really well packaged (bottles individually bubble wrapped) all inside a sturdy box with a "Fragile" sticker on top.
Looking at some earlier reviews made me hesitant to order but the experience I had was great. Will definitely order again.
Absolute shambles of a company
Absolute shambles of a company. Damaged packaging ( did not happen during transit as it had other packaging stuck to it from an item I didn’t even order) and are refusing to offer any form of refund or compensation because it’s their “policy”.
Avoid!!
Really fast delivery
I never received my order
I never received my order. I contacted royal mail and they kept telling me it had been delivered. When I asked american candy to investigate, they refused and told me they will not send a refund or replacement. I have had to raise a dispute against them to get my money back.
Do not buy from this company! I will also be reporting them.
Great service
I didnt intend on ordering from the website initially as I thought it was another I use quite regular. Then I saw the bad reviews and started to panic thinking I'd never see my items. Then the weekend passed and I got my delivery notification and the next day recieved my order! Amazing service and got everything I purchased. Only issue I had was the items were a bit too well packed so it took a while to actually get to them haha will order again!
Absolutely garbage placed an order…
Absolutely garbage placed an order earlier this week & it arrived all smashed up & the mountain dew pitch black was missing despite sending emails I've had no response. I will never buy from this company again & will report to trading standards you can't take my money and then not refund me. My order number is 42813. Avoid these scum bags
Recieved only 2 of the 6 products…
Recieved only 2 of the 6 products ordered after weeks of non communication got a reply to say would send replacement or refund. Nothing has been refunded or resent. Reporting to trading standards do not use very poor service.over £20 of goods which is a lot to not have or not have the items
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