American Fizz Avis 

187
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company with a great selection of goods, dates are always long unless stated otherwise on the store (Sale items) and the prices are very competitive compared to other similar stores. I've m... Voir plus

Noté 2 sur 5 étoiles

Ordered some popcorn salt and there was no mention of best by date on the wesbite. Received it and it had 3 weeks left until past best... Bit poor considering it's something that won't be used on a da... Voir plus

Noté 5 sur 5 étoiles

I was soo apprehensive to purchase through American Fizz!!!! I appreciate when others write reviews so hence mine. I ordered Wednesday and received by Friday. The items were clearly labelled if quick... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading a lot of negative reviews from this place I was a bit worried but everything came well in date (apart from items clearly advertised as past best before date). Drinks were well packaged,... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons
  2. aussi dans
  3. Confiserie
  4. Importateur
  5. Magasin de produits gourmets
  6. Service de commande de repas en ligne

Écrit par l'entreprise

americanfizz.co.uk - Shop online for the biggest and best range of food & drink imported from America, Canada and beyond! ---- Hi! We're American Fizz. Since 2011, we've been importing food & drink from America, Canada and beyond to bring you the best range of products from across the world! Whether you're looking to sample American candy you've not tried before, enjoy a can of your favourite American soda, or find that product you became obsessed with on holiday, we've got the range to delight your taste buds! American Fizz is passionate about bringing the American food and drink experience to the UK, without the inflated prices. Not only is our range the largest in the UK, it is also the very best value. We cater to everyone, from those looking to try American food and drink for the first time, to expats living in the UK craving a taste of home. We've got over 2,500 products in stock right now for you to choose from including confectionery, soda, snacks, groceries and more! We also sell an amazing range of American gift hampers and trays which make perfect presents for friends, family and colleagues! Not sure which to choose? Get them an American Fizz gift voucher instead! If you love a bargain, we sell any past best before or cosmetically damaged products in our Clearance Zone at heavily reduced prices!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(187)

14 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Beware of the best by dates!

Ordered some popcorn salt and there was no mention of best by date on the wesbite. Received it and it had 3 weeks left until past best... Bit poor considering it's something that won't be used on a daily basis or as a one-off. They then put it in the clearance section just after I bought it. Good service otherwise but just beware the use by dates!

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great selection of goods.

Great company with a great selection of goods, dates are always long unless stated otherwise on the store (Sale items) and the prices are very competitive compared to other similar stores.

I've made a dozen or more orders over the past couple of years and everything has always been fine.

They can sometimes take a little while to dispatch as I presume they are busy since stuff can sell out fast on their store, but once they do dispatch it usually arrives the next day.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

No issues at all

Ive bought from them a couple of times and had no issues, the price for what I wanted is much cheaper than elsewhere. Even adding postage, it still works put cheaper.

Delivery is relatively quick.

14 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Used to be great

Used to use these guys all the time with great fast service. But last few times I’ve ordered, last two to be exact, it’s been a bit of a blame shift nightmare. I understand you have timescales etc but you’ll also happily take a heavy priced fast delivery fee too. If you email to ask or complain you will be blamed as if you haven’t read the website or it’s unreasonable to expect fast delivery if paid for. If you can’t meet the demand in the time people are paying for then remove that option and give yourselves the full 5 days standard, just a thought

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First time customer

First time customer, good experience.

While bad reviews exist, I will admit I was hesitant at first to place an order after reading the reviews but the experience was good.

Also nothing arrived damaged. Everything ordered was accounted for.

Everything arrived as described, nothing was expired or tasted badly.

I'll definitely order again.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My go to place for imports

My go to place for imports. They have always communicated if they didn’t have something I ordered in stock anymore and offer to either refund or replace it with something else. Pretty reliable, decent dispatch. Dates always have a few months to go minimum too.

17 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Positive - as always

Have been using this company for a few years and can honestly said I have never experienced any issues with them. I will admit their customer service has been lacking at times but on this occasion they answered my inquiry within 24 hours and my order of 24 drinks arrived after 7 days. It's sad to see so many negative reviews for American Fizz, that's really a shame - but I can only comment on my own experiences, which have always been positive.

6 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Sealed bags cut into, making food stale

Ive been ordering from American Fizz for a couple of years, not very often, but every now and again.
And up until the last order I had never had a problem,
I ordered two bags of 'Pop' popcorn among a few other items, when i opened my parcel i found that both bags of popcorn had been identically cut into and the air released out of to make them fit into the box, this also caused them to go stale, which i was very disheartened as the Oreo one was going to be part of my niece's xmas bundle

My first bad experience with American Fizz

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, I requested that my order be cancelled due to a sudden emergency on my end, but shortly after the cancellation we managed to solve the issue so I sent a new email stating that it was no longer necessary, although I was being quite difficult by doing this I received a very fast reply both times from one of their staff names Tina, and one the order was shipped it arrived the next day with everything I ordered packaged very well.

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Ordered about 8kg of stuff from their clearance section. Loads of little bits. Literally about 100 items in all.
They had it packed and dispatched within 24 hours. Can’t fault them!

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful

Awful. Tried several times to give them my money and it didn't work. Instead I happily spent twice as much at their competitor. Can only assume nobody runs this business and it's destined to run into the ground.

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A decent business.

I'm not sure what I think when reading the reviews, but if I am totally honest with you all, I see no issues to date with them. Even if there is an issue, they sort every single time.
Personally I like this company, and feel your orders will be dealt with properly. Thankyou American fizz, your service is grateful.

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

After reading a lot of negative reviews from this place I was a bit worried but everything came well in date (apart from items clearly advertised as past best before date). Drinks were well packaged, delivered quickly and good value compared to other similar stores. Will definitely be ordering from here again!

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Out of date items

Ordered from this company loads of times. Usually really good. Ordered a pepsi lime. Which came a year out of date. Contact support twice. No response. Social media they've read my message but no response.

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect experience

Don’t often leave reviews but I’ve had a few negative experiences with other companies lately so felt obliged too. I ordered from here for someone as a gift and everything was perfect, delivered within a few days and even looked at my note saying it was a gift and acted accordingly, definitely be ordering again in the future.

19 août 2025
Avis spontané

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