American Fizz Avis 

I ordered some bits for xmas. Three of them turned up with very short dates 1 1st Oct, 1 1st Nov and 1 1st Dec, 1 item was also completely wrong. These were all christmas gifts! When I messaged the lady was unhelpful and abrupt saying the only thing she would refund was the one that went off in October. She said if they were gifts I should have let them know?? how odd that all of their xmas produce is out of date as she went to check on my wrong item and came back to say the correct one would also be out of date before xmas. Clearly last years stock! There are plenty of other companies offering US items, avoid this one at all costs! I've lost out on about £12.00 as she refused to refund the xmas gifts just said I could return at my own cost even though its not my fault!

I order every month from them and I've had a few problems but they have sorted it out no problems if u have trouble getting in touch with them do what I do wait till they are live on tiktok and the girl is very helpful and gets someone to contact u and most items are past sell buy dates and that's why they are so cheap

This store does not seem right to me. I need to buy 30 pieces of one product from their store, but it's been 5 days since I emailed them asking if they provide invoices to their customers. I only asked them this, but they are not responding and are not answering calls either."

Wish I had read reviews before ordering from this site. Ordered condiments first week august received a bottle with Aug 24 expiry, emailed customer service who were useless and have not responded to my follow up email. Their policy for short dated goods are that the manufacturer advises against consuming products after the expiry but there’s nothing wrong with it.
Terrible customer service and a lottery if your goods will turn up with a decent amount of time before expiry

I'm an American living in the UK and didn't realize how many comfort foods I'd miss until I couldn't have them anymore. Unfortunately there aren't suitable replacements for many of my favorites in the UK, but luckily AmericanFizz carries most of them year round, and have reasonable prices for the most part compared to other snack retailers. Packaging is always on point. Tons of bubble wrap, fragile things get put inside their own box within the larger box, I haven't had anything crushed or damaged in the 3 or 4 orders I've had so far. And shipping is free after £50 so it's much appreciated! This most recent order was placed on a Saturday and arrived Tuesday morning. Can't complain! My other orders arrived quickly as well, but not THAT quickly lol. I'm happy to recommend AmericanFizz based on price, availability of actual American snacks (not just a few mixed in with UK/Canadian goods like other retailers...) and speed of delivery. This is not a sponsored review, I'm just really happy that I can easily get my comfort snacks without having to pay a fortune and have had good consistent service from this company, and saw a few negative reviews so I thought I'd put my experience out there.

Looks like the other bad reviews are spot on. 3 days after ordering its still not shipped. Use other sites

Amazing site i ordered some maruchan noodles to test the site out a few days later arrived in a package secured so it couldnt get damaged then boom the noodles where there perfect condition shopping here a lot more

This company offers an appalling customer service. If you make the mistake of giving the wrong delivery address there is no point trying to contact them about it, no matter how fast you do it. They won't read it and answer it for days. And your parcel will end up at the wrong place. Even if they retrieve it and they promise to deliver it to the correct address for a supplemental fee like they did with me, don't believe them! They won't. They will just redeliver it to the wrong address, like they did with me. And they won't even apologise and they will blame it all on you. Avoid that company at all costs! They are a total waste of money, and of time. And also their stocks always run very low on everything. Extremely disappointing experience.

Have ordered a few times and always get my items in a timely manner, but this past order I ordered dressings which only had a month left on the best before date and are now unusable. Way too expensive to chance dates like that when ordering.

Great range of products. Reasonable prices compared to other sites. Quick delivery

Very quick delivery. Ordered on a Friday and received my items on the following Wednesday. Would order again

Outraged at the British government for forcing drink manufacturers to put sweetener in everything I am over the moon at the products available at American Fizz. Their ordering system doesn't allow you to order too many items they will run out of. Generally their orders are sent in a couple of days and arrive in perfect condition. Extremely happy...unfortunately I think I keep cleaning them out of one particular Item! Thank you so much for your great service.

Fantastic variety and service.
Always use
Many thanks again

Made an order and tried calling but no one responded to my call

Ordered from them quite a few times down the years and generally was ok but a recent order about half the drinks were flat despite being well in date. I got fed up with drinking flat drinks for the premium price I had paid so I wanted to return the ones that hadn't been drunk yet. Their customer service were very dismissive, saying we've had no other complaints and there's nothing we can do about it basically. They wouldn't honour the return postage so it was uneconomical for me to return as needed to use a specialist courier due to sending liquids. Shame as they get some good stuff every so often but I will never order again due to the disgusting arrogance and dismissive attitude of their appalling customer service team.

Do NOT order from their buy one, get one section. They wont honour it. It's a trap! They blame glitch errors. After they ripped me off, their support was completely dismissive about what they had done. Americanfizz are frauds! Go somewhere else!!!

A small order but delivered quickly and packaged with care: everything in it in excellent condition.

everything packaged well thank you the gfuel cans were nice but wont be buying them again due to the synthetic flavouring they use

Super fast shipping, very well packaged, items came just as described, I am over the moon and will be putting another order in next pay, I ordered so much stuff and the prices were so cheap! Everything is so well priced and a lot cheaper than what I’ve seen in stores and on tiktok, such a huge range, and plenty of choices for sugar free, vegan etc. I also love the variety of the different hampers they do which are all also very reasonably priced. Most definitely the best website I’ve come across for sweets/snacks etc. so far and couldn’t recommend enough, so excited for my next order. Thankyou so much!

Super fast dispatch and next day delivery, once the order has been dispatched. Items are well packaged, with drinks / fragile items being bubble wrapped and double boxed. I have ordered 4 times from them and I only have excellent things to say.

Items are cheaper than any other website from the UK selling American products.