American Fizz Avis 

The prices are good, the items are always packed very well and never missing. The service is overall good. Why not 5 stars then? There are a few things I feel could be improved.

Firstly, I really wish the website showed the ingredients of the items sold. I have to paste the name of the product into google to find your competitors website which lists the ingredients of the products. Even then, on my most recent order I managed to accidentally buy some sweets which had sorbitol in which is a really nasty ingredient and feel like my money was wasted. If the ingredients were on the website I could've avoided this.

Secondly the dispatch time. So often states due to high demand there is a longer than usual wait.

Thirdly the free delivery is slightly misleading. Took me a while to realise why my free delivery wasn't being applied and then realised it's not £50, it's £60 due to the 'VAT'.

Honestly it's a really good business but if the few quibbles I have are ever sorted I'll be back with a 5 star rating.

Very fast delivery. All products are great and we will happily order again soon. Thank you. 5 stars from us.

I've used this website multiple times for American food and I've never had any problems. I'll continue to use them in the future and recommend them to my friends.

Have ordered a couple of times and both times delivery has been on time. I get a lot of stuff from the clearance section, it's close to or just past date but it's all still very good quality. I have recommended American Fizz to all of my friends and some strangers.

Fantastic first experience ordering from American fizz! I was dubious after reading some of the reviews but I will absolutely be back to place another order from this site. Delivered quickly, items very well packaged and a speedy refund on a couple of out of stock items without me even having to ask which are shown clearly on the invoice! Thank you American fizz! 10/10 company!

I’ve ordered twice from this website and each time has been a lovely experience. At affordable prices and delivery, this is one of the best American food websites around. Products are great and delivery only takes a few days. Am extremely satisfied and will definitely be ordering again. Thank you so much.

The products are great, but (a) the website is a nightmare and has been for years, it's slow and clunky and just awful to use...and (b) products take forever to arrive. Great selection but please, fix your website already, what are you waiting for?

I've been using Americanfizz for years now and I've never had an issue with dates.. until now. I ordered 5 sprites and all were within 2 days of their best before date. Disappointed!

We received short dated items in a recent order. This issue was discussed with a member of American Fizz staff on the day the order arrived and we were asked to send in a list of the items and photos, which we did.

That was over 3 weeks ago and, despite a numerous calls to American Fizz, voicemails and emails no responses have been received.

If representitives make commitments to call back then they should do so.

If customers have issues, they should be "owned" within American Fizz and dealt with pro-actively. It should not be the responsibility of the customer to resolve issues of the supplier making.

I have used American Fizz numerous times and find contact with them friendly and helpful. When adding additional items to an order, they've consolidated items so I didn't incur additional packing/postage costs AND their range generally costs less than their main competitor!

What a joke, order was placed 10 days ago no information. Log on to my account view orders. Order is processing.

Chase the order, get a reply to say that as my order contains pickles it needs to be on a pallet and I need to pay an extra £40. The new website is a joke. Trying to place an order is impossible everything you put in your basket is on a timer. You go to add something else but that's in some else's basket. When their timer runs out you can add it but your basket is now empty so it goes on and on.

fast shipping, reasonably priced

Second time ordering from American Fizz. Next Day, The main reason I order is they have a great selection and new items every week & The prices are so cheap compared to any other American shop or online store I've seen. Very recommended.

I've used American Fizz SO many times over the past few years and I've never had ANY issue with them.

They are much cheaper than other places and their reductions area is great.

If you need assistance their Facebook page is very responsive and lovely too!

There's always messages on their website too if they're experiencing delays with shipping which is very handy as not every place does this.

I'll be using them much more in the future as I love the American Soda they do. It's always much cheaper than stupid Kingdom of Sweets that charge like £3 a can!!

Placed an order with this company and when it arrived items were damaged due to poor packaging and also a lot of items were very near their sell by date. Non existent customer service and some items were definitely off and tasted disgusting Definitely would not place another order with this company who put profits before their customers. A lot of these American items can be bought from the many American sweets etc stores In shopping centres now and with the Studio catalogue I’m told. At least can check dates and quality without the extortionate price tag with delivery etc. Never again!

My first order with this company since my daughter has become a bit obsessed with La Croix sparkling water which isn’t very easy to find in the U.K. and I was looking for an alternative supplier to the one I had been using.

I was very happy to find American Fizz and that they had her favourite flavours and very competitively priced. Always a bit of a concern ordering first time, especially since there’s some negative reviews on here but need not have worried, everything went very well and order arrived in perfect condition, carefully packed and within the time currently specified. Although order did take just over a week to arrive that was made very clear on their website and perfectly acceptable, especially given the time of year and various other disruptions at the moment so I’m a very happy customer and will definitely order again in the future. Thank you.

Fantastic company! A wide range of products at reasonable prices.

I was a little concerned after reading the reviews on here (I’d already ordered before checking), but I had nothing to worry about!

I ordered on a Friday, I had a delivery by Wednesday. Cannot fault how quickly my order arrived. I also wrote a note at checkout asking for the longest dates possible on my products as they were all for Christmas. They reached out to me to check that I was happy with the dates on some of the shorter-life items. 5 star customer service!

Would highly recommend and I would definitely order from here again.

I order from this company and was so impressed with the choice of items, the fast delivery and the level of communication.
They had everything I wanted, as a someone who grew up in Canada I miss the chocolate of my childhood. Most of the time online stores charge high prices or are out of stock not Americanfizz.
Thank you so much for everything I will be ordering again very soon.

I've just received my Order Today had to wait 4 day's for 1st Class delivery. I don't think that's Normal. But Nothing has broken due to delivery. Just very happy with my Purchase what has Arrived thank you.

Used to be really good, but have very poor stock levels that take ages to get refilled. They have also ignored my last 5 emails enquiring when stock will come in.

Will take my business elsewhere, what a shame.