American Cruise Lines Avis 

10 841
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The entire crew was efficient, kind and no matter the request or question, their answer was always, “Yes, of course.” We most appreciated the 1/2 portion option while dining. The housekeeping staff... Voir plus

Noté 5 sur 5 étoiles

Great staff, wonderful food, amazing historians and entertainment. The talks given by Richard Rubin were very educational! We learned so much. We enjoyed his great evenings at the piano as well. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff were friendly, accessible and fun to be around. The Captain made decisions which made us feel safe. The food was fabulous and our cabin was spacious with plenty of storage space. A... Voir plus

Noté 5 sur 5 étoiles

The people who do the enrichment lectures are so good! They’re so knowledgeable. The entertainment is great also. Very talented and professional. And can’t say enough about the staff, especially t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de navire de croisière

À propos de American Cruise Lines

Écrit par l'entreprise

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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Écrit par l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(10 841)

2 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Organization

Organization, dining facility, food, excursion options, exceptional officers and all staff, amenities, accommodations all were top notch and in some ways exceptional. Small boat cruising much more personal.
Our beds were a bit soft for us and the chef in the back porch cafe was a bit grumpy.

6 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Professionally run operation

Professionally run operation, top to bottom.

14 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Staff was super

Staff was super. Ship was great.

14 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

I believe the crew of ACL impressed me…

I believe the crew of ACL impressed me the most. They were friendly and supportive and went out of their ways to help all of us passengers!

13 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

We LOVE this cruise line!

We LOVE this cruise line! It was truly an exceptionally amazing experience. We've been on many top rated European cruises, but American Cruise lines has been the most relaxing. There is so much to experience right here in America!

18 septembre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Incredible experience

Incredible experience! Staff was very customer focused. Ship was beautiful. Food was exceptional.

14 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

The crew

The crew, from Captain to deckhand, made us feel special and appreciated.

13 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Excursions were awesome

Excursions were awesome, food was great, staff was fun. Tazz was the awesome, friendly, courteous, took care of us.

7 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

We are treated very well

We are treated very well. Excursions, dining, amenities, crew, accommodations are all the best!

7 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

The experience was great because of the wonderful staff!

The experience was great because of the wonderful staff. I would like to see more portions of vegetables and access to more raw vegetables.

10 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Staff very professiona

Staff very professiona. Always pleasant and helpful.

14 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Great staff

Great staff! Good food . Great experience all the way around .

7 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 4 sur 5 étoiles

The staff and accommodations were…

The staff and accommodations were great. However, the trip home scheduled by you was a disaster!

7 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. If you wish to further discuss, please email CustomerService@americancruiselines.com and someone will be happy to speak to you. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Well organized and enjoyable trip

Well organized trip, good food and amenities, and interesting itinerary.

7 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 4 sur 5 étoiles

Just about everything was quite good

Just about everything was quite good. Then weather problems at the end were a hassle but you fixed them pretty well.

30 septembre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re glad you enjoyed your experience. We hope to welcome you aboard again in the future!

Noté 5 sur 5 étoiles

Love ACL

The crew on this itinerary were probably the best crew that I have sailed with. The excursions were wonderful. The ship itself was very comfortable. Love ACL

13 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

THE BEST TRIP EVER!!

The cruise line was FABULOUS!!
From the scrumptious food, to the VERY friendly and helpful staff to the OVER THE TOP excursions- I couldn't have asked for a better trip!!

6 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Don't be concerned about your safety

Don't be concerned about your safety. The entire crew was there all the time!

13 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you had such a wonderful experience with us. We hope to welcome you aboard again soon!

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