American Fizz Avis 

I will never never purchase anything from this company ever again! I spent £46 on ! $h!t ! short shelf life of 3 months on everything & tastes like **!* . Most went into the bin... I was fuming after reading the returns policies 🤬 if I could of sent it all back & got my money
I'd of drove there myself & dumped... so buyer's beware

worst service ever!
Among the sensational delays, the goods that (even if already paid for) were always missing from the shipment, many damaged and unsellable items, the terrible assistance service (they answer you after a thousand emails and in an annoying way).
Never again from this company!

terrible customer service
some of the products not received at all other damaged - Reese puffs cerals which i pad for £12 for a box
no refund either

terrible !!!

Terrible!

They sent me products with a shelf life of only a few days, they barely apologised/cared and then refused to refund me without me sending the items back at a cost to myself (the cost of the postage for which they will not refund). Their Ts and Cs state they will pop the items with less than 4 weeks shelf life in the clearance section, which is not where I purchased my items. Disgusting customer service, this is why people use Amazon.

I ordered a number of lucky charm cereal products ..
I was shocked to receive items that had dates of less than 4 weeks .
Contacted with photos. Informed when they import stuff some have short dates They should inform you at the point of purchase so you can then decide.
Very misleading . Will not use them again .

I am very happy with the service I received from American Fizz. They have a great range of products available on their website- so much stuff I had never heard of before. The items were delivered and packaged well, including an invoice of my purchase. It was exciting to sit down and unbox all my goodies, I can’t wait to try them all!

First time ordering. And it was a pleasant experience. I bought quite a few items for my partners birthday, unknowingly I’d selected the wrong delivery which meant it wouldn’t arrive on time.
So I messaged them directly and within an hour my order had been dispatched and they got it here on time. Amazing products and amazing customer service!

Perfect company really good customer service, I’m half Canadian so I love to get American/Canadian foods. Would buy from them again and again 5* company X

Items are good and in-date - but it's worth being aware that many of them are American brands but NOT the actual product available in the USA

For example, both the Cheetos and the Oreo brownies I received are the versions distributed in Europe by Mondelez. They're certainly American brands + concepts but these aren't actually the American versions of these products

I ordered some of the sweet treats that we loved in Florida. The items were delivered quickly, there’s an amazing range of products at reasonable prices. I would definitely recommend

Huge selection of import goods available and very good prices. I have used them multiple times and the packaging is always very secure. Each of my orders took a couple of weeks to progress through the warehouse, but worth the wait when it arrived.

I have ordered from American Fizz several times over the last 3-4 years. Always prompt delivery, excellent customer service communication, items always carefully and well packaged for shipping. I will definitely continue to use them.

We spend a lot of time in USA. Over the last year we have become more reliant on American Fizz for our supply’s.
They have a massive selection and never have failed to let us down with what we have ordered. If something goes out of stock they always phone or email to ask about alternatives. Thankyou for keeping are sanity through covid and not getting home for the last two years.

Absolutely love American fizz, it’s the only site I have ordered American goods from for years and they always have such a good yet different variety and are on top of replenishing stock. Also the items are always wrapped safely such as drinks for shipping which is a plus!

This is the only website that I buy american food/snacks from. They always have a wide range of food and even new products that just came out in America. The prices are always a decent price, delivery is always on time and all my items have always been securely packaged.

I ordered a £15 bag of reeses for valentine’s day as a gift it came and inside the damaged box the bag was torn open all down the side and it had spilled all over the box. I tried to contact customer service which told me to send them photos of it which i did. They then took days to respond so I had to write them another email in which they responded basically implying I had lied and that they are confused as to how my order came like that as there was only one other item in the box and that they double check items so it wasn’t like that when they sent it and as the reece’s are individually wrapped there’s nothing else they can do. Id understand if it was just a small bag of sweets or it was for me but the fact it cost so much and is a gift which i no longer want to give as its in a terrible state, they really coveted offered me at least something but no. will NOT be ordering again

Would recommend 100%
I’ve been shopping here since i was 14... I’m now 18 and purchase regularly every pay day. Could not recommend more, have always been over the moon with my products and service. Delivery is a bit hit and miss, but overall I love them !

Worst American food website I’ve ever tried. I just wait 3 month for my 70€ order for them to reimburse me without warning me. A large waste of time and a shame never seen such a great lack of professionalism.

Very good customer service. Had two orders over a week that were never dispatched, decided to email them wondering what’s going on. They replied a day later telling me what was the problem and were very open and kind. They offered me to wait or to get a refund and i asked for a refund which was given to me in no time. I read alot of bad reviews of customer service but i have been using this site for quite a while now and have had nothing but great experiences. I will continue to order from American Fizz as they have the best products from the US for a fair price. I miss home and they bring me joy from back home and i appreciate every one of them working at American Fizz.

Ordered for the first time recently, was sceptical about it but I am really happy I did as everything was great. Prices are very good and the delivery was fast and all the items tasted amazing. All products were packaged properly so nothing would damage the goods. Will be using Americanfizz a lot more now and will be recommending them to others!