American Fizz Avis 

Better stock availability than competitors, fair pricing and orders are usually well packaged. Delivery dispatch is fairly slow but good tracking once dispatched.

That said, selecting free delivery now results in an email sent a week later asking for an extra £5! Apparently their terms and conditions are going to be updated to reflect this but as yet, I was sold free delivery and then charged £5 before my order would be dispatched. No big deal, but all rather dishonest. I hope it isn't a sign of things to come.

They have FAR better prices than any competitors and they're shipping - even during covid - is great. The only note I have is that they tend to package everything into one crate which can make it obscenely heavy and they have no 'pre order' system nor any sort of pattern or logic to what they get in next; you just have to check back frequently for the items you want. Arguably a pre-order system would be better for them as they could count easier on future sales but alas, they haven't gotten to it yet. Either way, their prices are awesome and having ordered from there more than a dozen times I'd highly recommend them.

Good stuff, poor selection at the time, can't be helped.

I got the order, a treat for my daughter and I, 3 items missing... Fair enough

Dropped them an email. They sent a refund for one item, albeit a penny short - no argument over 1p - as for the other items, nothing. Emailed again, two days still nothing... Over a sake of a couple a couple of items.... But nothing. Emailed a second time, still no reply

NOT IMPRESSED won't be using again

Cannot fault this company. Excellent service, lovely products. Wide choice of products. Excellent customer service. Items are always fresh, in date and well packaged. They have kept on working throughout the Covid-19 Pandemic, which says a lot about them. Excellent feature of alerting customers when out of stock products are back in stock again. Give them a try, you will not be disappointed. Have been buying from them for quite some time now and are very reliable.

I ordered a large amount of items. Took over a week to arrive but due to the circumstance, that was expected. Great communication once I had contacted them regarding my order. Shipped and came straight away the next day. Amazing prices & amazing products. Will definitely shop there again!

Excellent assortment and the best prices I could find for USA candy in the UK. Delivery was very quick and packaged neatly, all of the products were brand new and in date.
Very professional and trustworthy seller.

Warned us delivery could be late due to covid but was actually really quick! Everything I ordered in stock and reasonable price. Will definitely be back. Me and the kids are happy!

Excellent and professional communication,very fast delivery even during these hectic and delayed times

Excellent company quick delivery especially with delayed delivery times. Thanks again guys will no doubt be purchasing from you again..!!

I was skeptic to order at first as this was a new website i hadn't tried before but im glad i went through with it. I managed to get hold of snacks you can't get over here (green tea pocky, choco twinkies, jalapeno pringles etc) and for such a cheap price too.
I enquired over email as i was anxious and they were fast to respond, so i appreciate that.

I will definitely be shopping here often now. Thank you!

Don't waste your money. I bought a £30 extra special mystery box. Nothing special inside unless you love Snickers a full box of them! M&M's different varieties of the same. Yes, you guessed it more snickers! 2 packs of Starburst.
Then to top it off when you open a bar they are white chocolate. So not only do they rip you off and give you no variety, they give you 99% peanut-based chocolate bars, that have not been stored in a cool dry place!!
I will not order from you again.
Go to Candy Hero's, they give you a better choice of items in their Mystery box.

I've browsed this site many times in the past but finally decided to make an order, and a large one at that. It was dispatched two days later and arrived the very next day after that and was very well packed with all the products in mint condition with long expiry dates, Faultless. Very pleased.

There was an issue where one of the products I ordered was out of stock so they contacted me personally offering a replacement product of my choice to the value or a refund which I thought was amazing since a lot of companies will just ship your order out with a missing product and hope you don't notice. So very happy with the customer service provided.

My only gripe would be that a lot of products that I was interested in on the site were out of stock so I settled for different flavours etc than the ones I wanted which was okay but I'm sure if I put in a stock request they would do their best to get them in.

So overall I'm very happy with their service and will definitely use again in the near future and will recommend it to others as well. Thank you!

I’ve ordered a few times now, always had quick service and my items have arrived packaged incredibly well! Everything wrapped safely and always arrives in good condition. I love the choice and variety available as I don’t know anywhere else in the UK that offers such a diverse offering, I know there is often a few items out of stock but I’ve found this to be topped up regularly! It’s worth paying a little bit extra than if I were buying English goods because it tastes better..and I wouldn’t be able to get these items for this price anywhere else. Thank you so much!

Placed a £60 order (including vat) and it was dispatched and delivered quickly.
Packaging was excellent, drinks were all bubble wrapped with no damage.

Ordered from them a couple of times now, as they have the widest range of American root beer. Parcels of glass bottles and cans always arrive well packaged (maybe too good) and happy to shop with them again.

I purchased several items of savoury snacks and candy. They were dispatched quickly, well packaged and all have long best before dates, with the shortest date being 2 months! Very pleased and will use this company again :)

Absolutely abismal customer service, waited over a week for my parcel do be dispatched, emailed, Facebook messaged, called before it got sorted, ther was a supposed problem with the label machine, but sundenly it worked when I Finally got through on the phone, and not even an apology as it will be 11 days from when I ordered till I receive the items, fully understand that it was busy because of black Friday, but I had to pay 10£ for a 2 day delivery service that I clearly never received

I have shopped many times on their site and WOULD HAVE considered myself a valued customer.
Today I added over £50 of items to my basket then went to checkout and it didn't offer free delivery. I asked them about this on social media and they told me it had to be £50 before VAT. I questioned this, as the shopping cart clearly showed it was over £50 when I was shopping, and they proceeded to reply essentially mocking me for not understanding that some things are 'vatable'!! So rude and unnecessary, I'll stick to other American importers with better customer service skills from now on.

Can't give 0 stars but there not even worth ons star. They're scammers! They sent you fake usa products and when you point it out, there nowhere to be found. Very bad costumor service, when you sent the products back, you don't even get your money back! SO DON'T BUY ANYTHING HERE

Fantastic value for money. Royal Mail lost my parcel but they looked into it and it arrived a few days later🥰 they have amazing selection of American sweets