AMYET eBikes Avis 

124
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly, this is from a long time user. It’s a company I can rely on. They put me in touch with the manufacturer for parts. I’ve had a controller go out and they replaced it right away. Spare parts... Voir plus

Noté 1 sur 5 étoiles

Bought a brand new bike, battery didn't want to charge so they sent me a different model battery that didn't fit my eb26. The original controller keeps overheating and they told me its brand new so it... Voir plus

Noté 1 sur 5 étoiles

The bike itself was nice when i was able to borrow a friends battery, otherwise it doesn’t work since there something wrong with a brake cable that causes the power to keep dropping off. Also the batt... Voir plus

Noté 5 sur 5 étoiles

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn'... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Coordonnées de contact

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, Chine

  • contact@amyet.com
  • amyet.com

3,4

Moyen

TrustScore 3.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(124)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Fragile: Handle with care.

The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery life leaves you disappointed.

To touch on the pedals. They broke within the first 10 miles. And almost caused a collision with a parked car. The suspension feels more like it's for looks than functional, it bottoms out violently on minor transitions.

If my rating were based on aesthetics alone it would definitely be a 5 star review. But the shortcomings in functionality have left me disappointed. I'm not saying it doesn't work. I'm saying it could definitely be better.

17 juillet 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi Solace,

We're really sorry to hear about the issues with your the damaged pedals.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement pedals or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Noté 5 sur 5 étoiles

Happy Customer .

Bikes arrived quickly and undamaged. Easy assembly with tools provided. Charged the battery and off we went. Bikes work great.

14 juillet 2025
Noté 1 sur 5 étoiles

Bike front motor didn’t work

Bike front motor didn’t work, box came with holes

15 juillet 2025
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Réponse de AMYET eBikes

Hi Scotty,

We're really sorry to hear about the issues with your bike motor and the damaged box.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement motor or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Kind Regards
AMYET team

Noté 5 sur 5 étoiles

Great buying and product experience

I had a highly positive buying experience. From the moment I placed the order, the team provided consistent updates throughout the shipping process which gave me peace of mind. The product arrived on schedule and in flawless conditions, exceeding my expectations. I'm personal impressed by their customer service and attention to detail, both of which made the entire process smooth and reassuring. I would confidently recommend AMYET to anyone seeking reliability and excellence service.

24 juin 2025
Noté 1 sur 5 étoiles

Your company sent me an AMYET E-BIKE…

Your company sent me an AMYET E-BIKE with a cracked rear tire (rim). The EBIKE is inoperable and UNSAFE to ride…AT $799.
ALSO THE PHONE MOUNT I PURCHASED WITH THE BIKE…I (STILL) HAVE NOT RECEIVED…BUT YOUR COMPANY SENT ME AN EMAIL SAYING THE PHONE MOUNT WAS DELIVERED. IT WAS NOT.

23 juin 2025
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Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 5 sur 5 étoiles

Received my E26 Amyet

Received my E26 . Easy to assemble despite somewhat sparse instructions . It handles beautifully and is a joy to ride . Had a flat at 100 miles so I’m upgrading tires but so far no problem . Thanks Amyet !

20 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Bad experience

They asked me to change my review, I can’t do that!! I just want to say I had a bad experience with Amyet please be careful there will try to sell you parts that you don’t need and not listen to you it took two months back-and-forth trying to solve my issue that it never got solved

23 mai 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 1 sur 5 étoiles

Bike had many problems and you cannot speak to anyone it's all through email

Amyet will try to convince you to change your review for $50. Then they will ignore you once you do it. Our bike came in with a bent frame and missing parts. They did offer to repair the bike or discount it for the problems but it took over a week of back and forth emails to get an answer. We are basically left with a broken bike that we still paid hundreds of dollars for. I would not trust amyet to reimburse you for any bike repairs.

25 juin 2025
Avis spontané
Logo de AMYET eBikes

Réponse de AMYET eBikes

Dear Valued Customer,
We sincerely apologize for any inconvenience caused. We take all feedback seriously and aim to resolve issues promptly. To assist you as efficiently as possible, could you please share your order number? Our dedicated support team will review your case immediately and work towards a satisfactory resolution. Thank you for giving us the opportunity to improve.
Sincerely,
AMYET eBikes

Noté 3 sur 5 étoiles

I had lots of emails back and forth and…

I had lots of emails back and forth and was happy that they responded. It was difficult to get a solution out of the way the responses were and it would be nice to be able to talk with someone. They did send me a new throttle which made the bike work which I paid for even though the one on the new bike was bad. Now I’m dealing with the handlebars and the. Stripped screw but it seems after photo and videos they are sending new screws instead of the post I requested

30 mai 2025
Noté 1 sur 5 étoiles

Amyet sent me the wrong wiring harness…

Amyet sent me the wrong wiring harness two times. And I paid for both, now they said they sent me the wiring harness I need and sent to wrong address. This has been going on for almost two months now. By far the worst experience I have ever had with a company. And I do not recommend any one ever deal with this headache ever…….

23 mai 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 1 sur 5 étoiles

Bike came in pieces

Bike came in pieces, broken parts now I have to take it to the shop to get it fixed

20 mai 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 3 sur 5 étoiles

The front motor has a funny sound

The front motor has a funny sound and I don’t understand why if the bike is brand new. I’ll need assistance. Thank you

23 mai 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 1 sur 5 étoiles

Ordered a bike off of Amazon doesn’t…

Ordered a bike off of Amazon doesn’t work totally fraudulent. Don’t waste your money on these bikes.
Never even had an opportunity to ride the bike doesn’t work from out of the box and getting a hold of these people is near impossible. I have tried to contact you that way and then you direct me to a different direction. I’m done playing games with you guys.

26 mai 2025
Avis spontané
Logo de AMYET eBikes

Réponse de AMYET eBikes

Dear Valued Customer,
We sincerely apologize for any inconvenience caused. We take all feedback seriously and aim to resolve issues promptly. To assist you as efficiently as possible, could you please share your order number? Our dedicated support team will review your case immediately and work towards a satisfactory resolution. Thank you for giving us the opportunity to improve.
Sincerely,
AMYRT eBikes

Noté 1 sur 5 étoiles

I need it the s8 throttle

I need it the s8 throttle. Sent a note with the order. Got an email telling me the will be sending me the right one.
As now I have no idea when I will be recive....or if the sent it or not.
And need to find out what are the next steps to get the bike working again. The motors are not responding. I keep waiting for solutions.....

18 mai 2025
Logo de AMYET eBikes

Réponse de AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Noté 5 sur 5 étoiles

Thanks amyet

Thanks amyet! The bikes are very easy to build and the bikes amazing I recommend buying this for your child or anybody!!

22 avril 2025

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