AMYET eBikes Avis 

124
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly, this is from a long time user. It’s a company I can rely on. They put me in touch with the manufacturer for parts. I’ve had a controller go out and they replaced it right away. Spare parts... Voir plus

Noté 1 sur 5 étoiles

Bought a brand new bike, battery didn't want to charge so they sent me a different model battery that didn't fit my eb26. The original controller keeps overheating and they told me its brand new so it... Voir plus

Noté 1 sur 5 étoiles

The bike itself was nice when i was able to borrow a friends battery, otherwise it doesn’t work since there something wrong with a brake cable that causes the power to keep dropping off. Also the batt... Voir plus

Noté 5 sur 5 étoiles

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn'... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Coordonnées de contact

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, Chine

  • contact@amyet.com
  • amyet.com

3,4

Moyen

TrustScore 3.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,4

Tous les avis

(124)

48 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Title: Extremely Disappointed – Bike Failed Within Weeks

I purchased the Amyet S8 bike for my son in July and gave it to him for his birthday at the end of August. Unfortunately, within less than three weeks of light use, the bike started falling apart. First the front motor failed, then the back. Shortly after that, the battery stopped charging altogether.

When I reached out to customer service for help, I was told that the return window was only 30 days—despite the fact that the problems began almost immediately after my son was finally able to ride it. They refused to allow a return or an exchange, leaving us completely stuck with a bike that doesn’t work.

To make matters worse, I purchased the bike on a monthly payment plan, so I’ve been forced to keep paying for a product that is essentially useless. My son was devastated, and the entire situation has been incredibly frustrating and disappointing.

I expected far better quality and customer support. Unfortunately, this has been nothing but a nightmare.

8 septembre 2025
Avis spontané
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Réponse de AMYET eBikes

Hi Eden,

I’m truly sorry to hear about the issues with the Amyet S8 bike and the frustration this has caused you and your son—this is absolutely not the experience we want any customer to have.

To get this resolved right away, could you please share your order number with us? Once we have that, our dedicated support team will reach out directly to address the bike’s problems, your payment plan, and find a solution that works for you.

Thank you for your patience, and we’ll make this right.

Kind Regards

AMYET ebikes

Noté 5 sur 5 étoiles

Powerful bike

Powerful bike, can go up to 28 mph and if steep uphill go up to 16-18 mph on throttle only mode.
They have a great customer service, respond very fastly, I had a problem with the battery getting drained easily and they sent another battery in less than a week.

17 novembre 2025
Noté 3 sur 5 étoiles

Disappointed

They should have told me that the battery I was buying.Only read 52 percent on the display, that was the reason why I bought the new battery. I wish the person who sold me the battery knew that the display would only read 53 percent at full battery

11 octobre 2025
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Réponse de AMYET eBikes

Dear Bruce,

We sincerely apologize for the disappointment and inconvenience this has caused you.

Additionally, we will immediately review our product information and training processes to ensure such issues do not occur again.
Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.

Thank you for your patience and understanding.

Kind Regards

AMYET ebikes

Noté 3 sur 5 étoiles

I was a little disappointed when I…

I was a little disappointed when I couldn’t reach a person to talk to, the only way to communicate was through email and it took a couple days for them to respond back. I needed a part for my e-bike and it showed it was delivered but I never got it, I emailed them to tell them it was not delivered and they replied that they would send a replacement. Well a week later I got it (finally) so I’m not sure if this is the original order or the replacement but I’m just glad it finally came.

10 septembre 2025
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Réponse de AMYET eBikes

Dear Rosanna,

We sincerely apologize for the disappointment and inconvenience caused by our customer service response time and the delivery of your e-bike parts.

First, we regret that you were unable to reach someone directly and had to rely solely on email, which delayed the resolution of your concerns. We are taking steps to improve our communication channels to ensure faster and more direct support for customers like you.

Regarding the missing parts, we greatly appreciate you notifying us of the shipping issue via email. While we are glad the parts have finally arrived, we understand the frustration caused by the delay. To make amends, we would like to offer you a discount code as a sign of our commitment to better service and to thank you for your patience.

Please let us know how we can best assist you moving forward.

Your feedback is invaluable to us as we work to enhance all aspects of the customer experience. Thank you for giving us the opportunity to address these issues, and we hope to have the chance to serve you better in the future.

Best regards,
AMYET eBikes

Noté 1 sur 5 étoiles

There garbage

I bought one and its junk it worked but its had problems but now it won't go faster the 10-15mph. I got a warranty and now I can't get onto there websight. It's not coming up on Google search engine

23 juin 2025
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Réponse de AMYET eBikes

Hi Justin,

We're truly sorry to hear about the trouble you're having with our product and accessing our website.

As for the website, we checked and our official site is up and running. Maybe there was a temporary glitch, or could you double-check the web address?

Since you have a warranty, we'll do our best to resolve these issues for you. Looking forward to your reply to get this sorted out.

Best regards,
AMYET eBikes

Noté 1 sur 5 étoiles

They had a deal on Slickdeals.net for a…

They had a deal on Slickdeals.net for a Amyet EB 26 in a beautiful blue color. I received a project in the mail that took considerable time to put together. Once assembled it took me a solid day of charging the battery to realize it had no charge in the battery. I contacted the website and was told to take it up with another website even though it’s supposed to have a warranty on the actual product. I received a 65 pound piece of beautiful scrap metal that could almost be art. It’s very sad that it doesn’t function or come on. I just wanted it to work, I bought it for my 65 year old mother to be able to ride on Siesta Key with me.

8 août 2025
Avis spontané
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Réponse de AMYET eBikes

Dear Charles,

We are truly sorry to hear about the frustrating experience you’ve had with the Amyet EB 26—this is absolutely not the quality or service we want our customers to receive, and we deeply regret that it hasn’t worked out for you or your mother.

We understand how disappointing it is to spend time assembling the product only to find the battery doesn’t hold a charge, and we apologize for the runaround you encountered when reaching out for support.
We want to take immediate action to resolve this: to look into your order, warranty coverage, and explore solutions (such as a replacement battery or further assistance), could you please share your order number with us?

Once we have that information, we’ll escalate this to our team right away and get back to you promptly.
Thank you for giving us the chance to make this right.

Sincerely,
AMYET eBikes

Noté 5 sur 5 étoiles

Updating my original review

Updating my original review. Amyet did send me a replacement controller but the wiring connector aren't aligned properly between main cable connector and the controller itself. When I use the right turn signal switch it activates the horn and horn switch does nothing. The front hub still doesn't run nor does my display indicate run modes. The front hub isn't defective I've run it by other means it just doesn't respond to the controller properly. The other issue was the complete lack of power to the rear at 17 mph tops, that's improved to somewhere in the mid 20s so it's usable now at the least. Also my display doesn't show mph when tire is spinning. Although I'm glad to have a functional bike on just the rear hub the magnitude of issues has broken my faith in the industry. Have a sound understanding of the function of the components before buying these bikes remote solutions will leave you depleted.

16 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Junk worked one day then wouldn’t turn…

Junk worked one day then wouldn’t turn on, put everything I knew that would fix it on and still won’t turn on

15 août 2025
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Réponse de AMYET eBikes

Dear Derek,

We’re truly sorry your bike stopped turning on after one day, and that your troubleshooting didn’t help.
This is not the experience we want, and we’re sorry for the frustration.

Please contact our support team at support@amyet.com with your Amazon order number.
We’ll respond right away to diagnose the problem and arrange a solution (repair, replacement, or refund) that works for you.

Again, our apologies. We appreciate your patience.

Sincerely,
AMYET eBikes

Noté 3 sur 5 étoiles

It said ships in 3 to 5 bus days but…

It said ships in 3 to 5 bus days but took 14

12 août 2025
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Réponse de AMYET eBikes

Dear Rebecca,
Thank you for bringing this to our attention. We sincerely apologize for the delay in your shipment. Our stated delivery time is typically 4-5 business days, but occasionally, unforeseen circumstances in logistics, such as the barcode label issue mentioned in the tracking information (which required replacement), can cause delays.
We understand this is frustrating and appreciate your patience. If you have any further questions or concerns, please don't hesitate to let us know.
Best regards,
AMYET eBikes

Noté 1 sur 5 étoiles

I bought my ebike from Ebay seller

I bought my ebike from Ebay seller: amyet_direct01 , The headset will not adjust, I contacted the seller and he told me to buy the parts and I will get reimbursed??? I thought these bikes had 1 year warranty. Why do I have to buy the parts?? I paid over $1,000 for this bike. The problem with is the stem top bolt and the star nut came damaged and unable to adjust. You guys should ship me the part at the very minimum. I will be reporting this to my state attorney general too if not resolved,

Date of experience: July 01, 2025

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Reply from AMYET eBikes

A day ago
Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - . Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

YOU GAVE ME A NON WORKING EMAIL!!

1 juillet 2025
Avis spontané
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Réponse de AMYET eBikes

Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - ebike@outlook.com. Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Noté 5 sur 5 étoiles

Great bike for a great price!

We love our pedal assist bike!! We have had it for a few weeks now and have had zero issues. Works great on all types on road surfaces, even sand. Great bike for a great price!

21 juillet 2025

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