AMYET eBikes Avis 

This is the second bike that I have bought from this company and I love it! The G60 is so fun. You can write it like a bike, but I just write it like a motorcycle zipping around town at 35mph just a fun bike to cruise around town or a commuting around the city. I did have to use customer service and they were very punctual, friendly and helpful, issue was resolved extremely fast.

Very good customer service

I rarely leave reviews, but this experience has been so frustrating I feel obligated to warn others.

I purchased an Amyet e-bike for my daughter, and it has been nothing but problems from the start. The bike stopped working, and despite troubleshooting everything on my end (battery, controller, wiring, etc.), it’s essentially a dead product. Completely unacceptable for something that’s supposed to be reliable transportation.

What’s even worse is the complete lack of customer support. I’ve reached out multiple times regarding a refund or replacement options, and I’m getting nothing back—no response, no accountability, just silence. For a company selling products at this price point, that’s unacceptable.

At this point, it feels like once they have your money, you’re on your own. I now have a non-working bike and no resolution in sight.

Save yourself the time, money, and frustration—look elsewhere. There are plenty of brands that actually stand behind their products and take care of their customers. This is not one of them.

So far i love this bike. It is really zippy and the pedal assist is amazing. The dual motor is great for going up a steep hill but mostly I keep in single motor mode to keep from draining the battery and that is plenty. But its nice to know its there and easy to switch to when needed. I bought mirrors because I hate not seeing cars coming up behind me. To many people texting and driving these days so highly recommend getting mirrors to watch your back. Overall great bike, especially for the price point.

Bad product! Horrible warranty! Bike been down for 5 months! Got a replacement controller and bike still does work!

I bought the AMYET G60 as a Christmas gift for my son, and the motor turned out to be defective. AMYET acknowledged the problem and promised to send a replacement part — that was 2 MONTHS ago. My son has barely been able to ride his Christmas gift.

Every follow-up brings a new excuse. When I asked them to replace the bike under their own 1-year warranty (since they can't even supply the motor), they offered me a small partial refund and said it's "outside the exchange period."

The warranty says they will REPAIR OR REPLACE defective products. They have done neither. Don't let this happen to your family.

I'm now filing a credit card dispute and a complaint with the FTC. Sharing this so no other parent ends up in the same situation.

I bought the Amyet S8 about a year ago for $1,000 thinking I was getting a decent entry-level e-bike. Big mistake. From the start I’ve had constant problems—poor build quality, weird electrical glitches, and now this latest fiasco that’s the final straw.

My speedometer never worked properly out of the box. I reached out to Amyet support via email, and they eventually shipped what they said was the correct replacement rear hub motor (and charged me $50 for shipping). My local bike shop installed it, but the mechanic immediately pointed out that it was not the original motor for the S8. It’s “compatible,” sure, but it’s a different spec. He warned me this mismatch could cause issues with the controller, wiring, or even safety down the road.

I emailed Amyet back and the manager, “Rick,” responded. He openly admitted they sent the wrong motor. His solution? A $10 partial shipping refund. That’s it. Meanwhile they had charged me $100 to ship the incorrect part in the first place! No offer to send the right motor, no apology, no real resolution—just $10 and basically “sorry, not sorry.”

Customer service has been consistently awful every single time I’ve contacted them (all via email). This whole experience has left a terrible taste in my mouth. The Amyet S8 is simply not worth the $1,000 I paid. Save your money and look elsewhere—there are far better e-bikes and much better companies out there. Would NOT recommend. Stay away.

Bike is good quality; however, the tires are not. We had a flat almost immediately with just minor, basic use.

Love the bike, but there was a lot of problems, but I’m yet was definitely there every step of the way to help me with every issue not much I can say except for the great and much appreciated. Great company great people.

Great service

This bike is for sure for a taller person,I’m having Error messages, but customer service is trying everything they can to find the problem… and sending replacement parts
The return policy is short (30-days)
So DON’T buy one in the winter months

They solved my problem

great riding bike fast ez shipment Quality built bike

Quick response on warranty issues

Poor customer service

Thay helped through the hole process. Got everything thing i needed and on time. Great bike great product

Its a good bike. But with the hills of Seattle and using it as my main transportation, I need something with a higher NM of force and more distance. The few problems I had with this bike customer service was quick to respond and left my feeling content at the end of our dialog

Very good service department. I have a habit of just having a stash of replacement parts that I feel would be among the first to require service so I don't have to wait for delivery if my part does fail. I can't say enough good things about the Amyet S8 bike. I absolutely love it. Im 57 years old and have a lot of hills to climb in my riding trails. The S8 has no problem at all within reason. I can't believe that Amyet bikes aren't more discussed on YouTube. Highly recommend this unit for lots of hills with paved roads to get to the trail heads. 10 of 10!

Battery life consumes when you use full throttle Great for driving avenues great experience, buy it if you want to ge from town to town