Angels Cars Avis 

260
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

After looking online about nhs discounts and it states you get 20% I had the unfortunate time of being with my wife in hospital so we needed a ride home, well after 30 mins trying to get thru they... Voir plus

Noté 1 sur 5 étoiles

Terrible terrible company. Do NOT use if you need to get to where you want to on time and without any hassles. If you are prepared to be treated unfairly and have extra cash to splash then this co... Voir plus

Noté 1 sur 5 étoiles

I was originally told that my minicab cost will be £76.90 when I booked online. But when I got phone call day before travelling in evening and was told it will cost £92.60. If you want to keep it... Voir plus

Noté 1 sur 5 étoiles

The WORST car service I have ever encountered during my 20+ years in London. Unprofessional drivers and staff, and false advertising when it comes to offering a "meet and greet service," which it offe... Voir plus

À propos de l'entreprise

  1. Service de taxi
  2. aussi dans
  3. Service de chauffeur particulier
  4. Service de taxi minibus
  5. Service de transport

Écrit par l'entreprise

Building reputation on reliability and efficiency Angels Cars can get you to your destination quickly and on time for a competitive price. With over 330 vehicles and a wide ranging choice of minicabs, executive vehicles and minivans, Angels Cars is your professional and efficient taxi service in London and the surrounding areas.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(260)

37 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They took by booking then text me to…

They took by booking then text me to cancel it and said if want to rebook to call a specific number - I called that number only to be verbally abused by the operator for calling the wrong number - the number they gave me - they then transferred me and I was told there was never any drivers and that’s why it was cancelled - unprofessional and unreliable

28 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Booked taxi a few days earlier

Booked taxi a few days earlier. The driver was waiting for us even before time . So amazing and lovely customer service if u could I would give 10* thank u

22 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Reckless driver- we felt unsafe the…

Reckless driver- we felt unsafe the whole journey as his driving skills were so poor, especially on the motorway, he was constantly swerving, sitting across multiple lanes, speeding up and slowing down aggressively. He also said he had no change when it came to payment at the end of the journey, despite me selecting cash when making the booking.

22 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Surprised to read any good reviews…

Surprised to read any good reviews here. Trip Advisor have the rating as 1.5 which seems more accurate.
Like others have said, left my disabled mum and I stranded in the street for 45 mins when was told 10 to 15 mins max. Then didn’t make it anyway as they went to the wrong place, rang and told us we had got it wrong and they were driving off, just take it up with the office. No attempt to clarify and pick us up. They knew we were two vulnerable women too which makes it worse somehow.
Actually they were in the wrong place and had a clear pick up place on both verbally and in writing! So no idea how they could go to the wrong place.
And their office is literally 3 mins away!?! Doesn’t inspire confidence for a longer trip.
The attitude was awful, rude, abusive too.

20 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Would not use again

Would not use again, the driver was not driving safely. All the speeding and sudden braking was also making me feel unwell.

20 juin 2023
Avis spontané
Noté 2 sur 5 étoiles

The only way to pay for your taxi is to…

The only way to pay for your taxi is to download an app that takes way more information from your phone than necessary. It's either that, or cash. The idea that they could just send you a text with a link to a payment system doesn't seems to have occurred to anyone at Angel Cars.

16 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Courteous, clean & patient. But check on cash v card payment

Our driver was very patient even though traffic meant our 90-minute drive to the airport became a 150-minute drive. The only slight hiccup was that after checking when we booked, we were expecting to be able to pay by card. In the end we had to run around frantically at the airport trying to find a cash machine because a card wasn’t possible.

31 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Not nice experience

This was my second booking with them. First trip to the airport was perfect. The trip from Luton airport was a failure.
My flight had early landing and I had 40 min wait for the booked taxi. With a thought, I will still have enough time for coffee, I got an automated message that the driver is waiting at the meeting point. I was surprised but went to the pick up point straight away only to find out the driver is not there. I tried to contact the driver but the phone was cutting me off so I called the company. They advised to wait for drivers phone call. Driver called me a few minutes later just to tell me he will be arriving in 10 mins time. It was really cold outside and due to missleading message I had to wait outside for 20 mins. On the top of that, as I was rushing to the pick up point, thinking theyre waiting for me, I forgot to draw some cash for the cab. When the driver asked me for cash before the ride, as this is their policy, I said I dont have full amount on me but there is a cash point right outside my house so I can get the cash from there. He than made me feel like does not believe me I will pay, he drove off the route, made the ride longer, just to find the nearest cash point for me to draw the money. I felt like a thief as he said that a lot of people dont pay them for service, so he suggested Im the same. I will not ever use this company again. There are other competitive companies in the area I can use.

31 mai 2023
Avis spontané

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