Needed to updated address details, very efficient secure process where they checked first that I was the owner. Process quick and no charge like some other chip providers.
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Lisez les avis des autres
We hadn't done a transfer of keepership before. The process was explained clearly and in a friendly way. We got prompt feedback when the previous keeper could not be contacted by phone. We just had an... Voir plus
Luke innately possesses quality manners, knows and shares the product, whilst listening so well, in order not to miss out by rushing, so that he and the customer stay on the same page. Professional f... Voir plus
Amazing customer service received from Vicky E after I called in a panic about a collar mix up! My issue was resolved in minutes and Vicky was fantastic throughout. Would highly reccomend using this c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Animal Microchips is the leading provider of microchips in the UK. We supply chips to implanters, vets and owners. Our chips are high quality, ensuring you always have the tools to do your job. We also have a secure, DEFRA compliant database, where we store pet owner details. If an animal is lost or stolen, chips are scanned and microchip databases are contacted to reunite the pet. Breeders will chip an animal but this is not registering your pet. It is a legal requirement to keep your details up to date as a pet owner.
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Microchip Check
I have never owned a dog solely before and though I’d been told she was chipped, I had no idea what to do to register her. Rang today and they couldn’t have been more helpful. Quick answer time too!
Easy website to use and they kept me…
Easy website to use and they kept me updated with information at each stage if the process. Very happy with the service.
I found the service very helpful and…
I found the service very helpful and friendly. I would certainly recommend this service to others.
Really helpful customer service
Really helpful customer service and eays to use website. Daisy was especially helpful and knew her stuff, thank you so much!
Very impressed.
Very quick service on line no problems and when telephoned satisfactory conclusion. I had to change the details for my puppy and this was managed very quickly when I logged into my account.
Iwould recommend my experience as first class.
I had a lot of difficulty completing…
I had a lot of difficulty completing the online registration found the process frustrating 😂
Great service from Animal Microchips
Great service from Animal Microchips, thank you 😊
Awful service
Awful service. I originally telephoned re a change of ownership in March, beginning of Aug, details still showing as transfer pending. This particular cat was one of a pair, the microchip company relating to the other cat sorted her details out within weeks.
I contacted them by email on 3rd August to ask what the delay was, reply showed that they hadn't even read the email properly. I responded, a different response, could they have the microchip number, which I had put as the subject line in my original email, and so it went on. Yesterday, 6 days later, I get an email to say all sorted and here's the certificate. They hadn't updated the cats name as per my original telephone call back on 18th March. Another email and losing the will to live, I went online this morning, transfer still showing as pending, but cat details actually there this time, and updated her name. As she's an indoor cat, hopefully she will not go missing and I won't have to contact this company again as, if this experience is anything to go by, I would never get reunited with her even if she was found. Appalling level of service, obviously no customer service standards.
Quick service no hanging on the phone…
Quick service no hanging on the phone staff were polite helpful and professional and kind means alot very good company 😀
Very helpfull
Very helpfull . Sorted my phone call with messing around . I would have give them more stars but it only let me put 5 .
Nicky’s customer service 5star
Nicky made the transfer of ownership so easy and kept me informed every step of the way 5 star customer service
Animal Microchip (Olivia)
Olivia was very helpful and assured me Chico’s registration was up to date. It was lovely to actually be able to speak to Olivia and not an online chat like other Companies provide. She is a credit to your Company!
Daisy went above and beyond to sort my…
Daisy went above and beyond to sort my microchip query out. Brilliant job and a huge thankyou Daisy
Chipping Made Easy Luke innately possesses quality…
Luke innately possesses quality manners, knows and shares the product, whilst listening so well, in order not to miss out by rushing, so that he and the customer stay on the same page. Professional friendliness with light touches of recommendations. Well remembered encounter. Thank you for putting us in touch with Luke. 🙌
Microchip mix up
Just bought a puppy & took her to vets get her sorted , her microchip number was wrong, called animal microchips, this morning and Carly sorted it all straight away , and emailed me straight away also thankyou, my little Jessy is all good , and sorted :)
Thanks lewis your customer services is…
Thanks lewis your customer services is very good appreciate for your quick response.
Straight to the point
Polite cheerful very helpful answered my questions solved my problem.
Imogen was very helpful
Imogen was informative, helpful and explained what the process was.
We had quick responses to questions, and all went smoothly.
Thanks to Animal Microchips.
Very helpful and friendly and dealt…
Very helpful and friendly and dealt with my registration easily.
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