Needed to updated address details, very efficient secure process where they checked first that I was the owner. Process quick and no charge like some other chip providers.
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Lisez les avis des autres
We hadn't done a transfer of keepership before. The process was explained clearly and in a friendly way. We got prompt feedback when the previous keeper could not be contacted by phone. We just had an... Voir plus
Luke innately possesses quality manners, knows and shares the product, whilst listening so well, in order not to miss out by rushing, so that he and the customer stay on the same page. Professional f... Voir plus
Amazing customer service received from Vicky E after I called in a panic about a collar mix up! My issue was resolved in minutes and Vicky was fantastic throughout. Would highly reccomend using this c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Animal Microchips is the leading provider of microchips in the UK. We supply chips to implanters, vets and owners. Our chips are high quality, ensuring you always have the tools to do your job. We also have a secure, DEFRA compliant database, where we store pet owner details. If an animal is lost or stolen, chips are scanned and microchip databases are contacted to reunite the pet. Breeders will chip an animal but this is not registering your pet. It is a legal requirement to keep your details up to date as a pet owner.
Coordonnées de contact
4,7
Excellent
286 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great…
Ryan is a phenomenal part of the team go up and beyond for you and nothing is to much
30 mai 2025
Avis spontané
i am of a certain age and do not like…
i am of a certain age and do not like using technoligy as i dont understand i would like things to be sent throught the post as i dont look at my lap top very often
22 mai 2025
Avis spontané
Notification if there’s more…
Notification if there’s more information needed
24 avril 2025
Avis spontané
Réponse de Animal Microchips
We appreciate the kind words, our team are always happy to help!
Very helpful and polite on the phone
Very helpful and polite on the phone, I had trouble registering online but one phone call and my dog is all registered.
14 avril 2025
Avis spontané
Réponse de Animal Microchips
Thank you for the kind feedback! We're happy to hear our team could make the process easy over the phone!
Thanks Tom for helping us today
Thanks Tom for helping us today! You were great. From Lauren & toast ❤️
15 avril 2025
Avis spontané
Réponse de Animal Microchips
Thank you, Lauren & Toast! We're so glad Tom could help, I'll be sure to pass along your kind words.
My question was complicated
My question was complicated, but dealt with very efficiently by your staff.
Many thanks for this🐶
31 mars 2025
Avis spontané
Réponse de Animal Microchips
We're so glad our team could efficiently handle your question. We appreciate your feedback and are always here to help!
The whole process of registering my…
The whole process of registering my rescue was so simple and easy
28 mars 2025
Avis spontané
Réponse de Animal Microchips
Thank you for your kind words! We're happy to hear the process was smooth and easy for you. Let us know if we can assist you with anything else!
Réponse de Animal Microchips
Thank you for your kind words! We’re glad you had a great experience and appreciate your support.
I have 5 animals to register and then…
I have 5 animals to register and then found out its £24 PER ANIMAL! I can't afford this all one go especially after an emergency vet visit this morning but I'm receiving emails saying I only have 7 days left to register them or I'll no longer be their legal owner on paper, it's causing me loads of stress that they are pressuring me in 7 days. Feels like a scam of a company seems there is no multi pet discount no wonder so many animals have out of date contact details I'm going to assume this charge is EVERY time you have to update your details????? So what do I do in 7 days time ???
6 mars 2025
Avis spontané
Rosie was very polite and helpful
Rosie was very polite and helpful, fast and efficient.
26 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you for your kind words!
We're so pleased to hear that Rosey provided you with polite, helpful, and efficient service. We'll be sure to pass on your lovely feedback to her.
We're always happy to help and really appreciate you taking the time to share your experience.
Réponse de Animal Microchips
Thank you so much for the 5-star rating! We really appreciate your support and are so glad you had a positive experience with us. If there’s anything else we can help with, we’re always here.
Very friendly and efficient
Very friendly and efficient. Help me register the microchip with no problem over the phone I was very simple and straightforward.
20 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you for your lovely feedback!
We're so pleased to hear that you found the process simple and straightforward, and that our team was friendly and efficient in assisting you over the phone.
We're always here to help and really appreciate your kind words.
prompt friendly
20 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you so much for the 5-star rating! We really appreciate your support and are so glad you had a positive experience with us. If there’s anything else we can help with, we’re always here.
Very Professional Service....
I phoned Animal Microchips for some guidance as I had been informed by a third party that I had registered my pet's microchip with a fraudulent company who were not DEFRA compliant and was scammed out of £21, I spoke to Ryan who was extremely helpful and very knowledgeable, he gave me some great advice and registered my pets microchip hassle free whilst on the call, he was very reassuring! Great service totally recommend them!
20 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you for taking the time to share your experience.
We’re so pleased to hear that Ryan was able to provide you with the guidance and reassurance you needed during a frustrating situation. It's unfortunate to hear about your previous experience, but we're glad we could assist in resolving the issue and ensuring your pet’s microchip was correctly registered.
We truly appreciate your recommendation and are always here to support you should you need anything further.
Really helpful
The communication with staff was really fast and great, theyre helpful, nothings too much trouble for them, the information input was fast onto my dashboard on my account
18 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you for your kind feedback!
We’re delighted to hear that you found our team responsive, helpful, and efficient. Providing excellent service and ensuring a seamless experience for our clients is always our priority, so it’s rewarding to know this was reflected in your interaction with us.
We truly appreciate your comments and look forward to continuing to support you.
Change of keepership help
Efficient responses and helpful assistance in updating microchip details and change of keepership
17 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our team. It's always our priority to offer efficient and helpful assistance, and we're glad we could support you with the microchip update and change of keepership process.
If you need anything else, feel free to reach out. We're here to help!
Fast and helpful service
Fast and helpful service. Responded immediately to a request to change the details associated with a microchip after a bereavement up to creating a new account on their website for me and filling in all of the details themselves.
12 février 2025
Avis spontané
Réponse de Animal Microchips
Thank you so much for your wonderful review.
Our team strives to provide fast, compassionate, and helpful service, and it's great to hear that we were able to support you in updating the microchip details and setting up the new account.
If you ever need further assistance, don't hesitate to get in touch. We're always here to help.
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