ANNA Money Avis 

5 889
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have found ANNA Money to be something of a revelation. An AI driven business administration app, backed up by a prompt, helpful and friendly team when needed arises. The system is intuitive to use... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam company. Apparently without permission find your address on companies house then send a marketing letter. Whilst not illegal is poor practice that should not be allowed.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best app for handling business, being able to ask important questions regarding your business and getting an immediate response is vital. Amazing insights on how your business is running is wort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

TheAnna app and customer service is tip notch. The app is incredibly easy and does everything I need it to do, and the customer service are quick, efficient and friendly. I had a quick online chat wit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Entreprise de logiciels de comptabilité

À propos de ANNA Money

Écrit par l'entreprise

ANNA is the business account that does your taxes and payroll.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.

With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.

ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.

The ANNA company registration

Écrit par l'entreprise

The same-day company registration
Ready to take your business to the next level? ANNA’s company formation service makes it quick and easy to register your UK limited company. Keep your personal address private with a virtual office, and enjoy full secretarial support, including same-day mail scanning and forwarding. We’ll also take care of your company filings and ongoing updates, so you can focus on growing your business.

ANNA +Taxes

Taxes? Sorted.

ANNA +Taxes
Click to sign up
ANNA +Taxes brings automated accounting and tax management straight into your business. Stay on top of your taxes, remove the stress, and never miss a deadline again. Even better, ANNA's Self Assessment and VAT services are fully MTD-compliant.
  • Automated VAT return calculations and direct HMRC filing.
  • Handles Corporation Tax, Self Assessment, and payroll administration.
  • Our new MTD Self Assessment service is simple, easy - and free.
  • Smart tax pots and reminders help you save ahead of deadlines, so there are no nasty surprises.
  • Stay safe with digital record-keeping with secure cloud storage.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(5 889)

1 439 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have been using Anna for the last few…

I have been using Anna for the last few years and I could honestly it's been amazing. The ease of making payments and creating invoices has my life very easy. The app is very easy to navigate and there are people there to help if there is any issues. 100% recommend to others.

21 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Makthoom :wave:

Thank you very, very much for your kind words!

Our team are always on hand to help you with anything you need to help run your business :briefcase:

We're over the moon to hear you're enjoying the app! :orange_heart:

Best wishes, Bridget - Customer Experience Specialist

Noté 5 sur 5 étoiles

Hi Andy,

Hi Andy,

Thank you for your email.

I’m really pleased with the experience I’ve had with ANNA so far. The app has been very easy to use, and making payments has been straightforward and hassle-free, which is exactly what you want from a business banking service.

I’ll be more than happy to share my experience on Trustpilot and recommend ANNA to other small businesses.

Thanks again to you and the team for building such a user-friendly service.

Best regards,
Azeem

21 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Mr Hussain 👋

Thank you so much for such a lovely review 💛

It’s fantastic to hear that you’ve had such a positive experience with ANNA so far 🎉 Knowing that you’ve found the app easy to use and making payments simple and hassle-free is exactly what we love to hear 🤩

Running a small business is busy enough without having to worry about complicated banking, so we’re really pleased we can make things that little bit easier for you 🚀

And thank you for offering to recommend ANNA and share your experience here — it genuinely means a lot to us and the whole team 🥰

Please remember we're available in the app 24/7, should you ever need us 
🙏


Best wishes, Robin - Customer Experience Specialist

Noté 5 sur 5 étoiles

Easy access

Easy access

21 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Alex 👋

Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding the app so easy to use 🤩

If you ever need us, we’re always here 24/7 🫶

Best wishes, Angela- Customer Experience Specialist ⭐️

Noté 5 sur 5 étoiles

Straight forward and easy banking…

Straight forward and easy banking process and amazing app

20 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Steven 👋🏼

Feedback like this really motivates us to become better 💖

We’re delighted to hear that you’re enjoying our hassle-free, straightforward banking process and finding the app easy and convenient to use. Rest assured that we'll continue improving the app to help you and your business - we're like your assistants here 💪

If you ever needed a hand with anything, feel free to reach out to us, we're here 24/7. We truly appreciate your support! 🙌

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles

Very efficient and clear

Very efficient and clear

20 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Robert 👋🏼

Thank you for your time to leave us a lovely feedback! 💖

We're glad to hear that the ANNA Money app is very efficient and easy to use. We always want to make sure that our app and services get better every single day. Nothing's ever perfect but we assure you the best service that our team can provide 💪

If you ever needed a hand about anything, feel free to reach out to our amazing team, we're here for you 24/7 🙌

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles
Logo de ANNA Money

Réponse de ANNA Money

Hi Tyrhys 👋

Thank you so much for your kind words 🙏 We’re really pleased to hear you see ANNA as a trusted place to manage your business finances 🤝

We really appreciate you taking the time to share your feedback and your confidence in us ☺️

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Honestly

Honestly, one of best account providers I’ve used in a long while, integration with stripe for invoices and the ease of use and setup is superb 👌, notifications are prompt and useful, and the registration of a company is unbeatable.. good work🥰

Cashback from partners is quite cool too but we should be trying to aim for a percentage back on all eligible purchases👌

19 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Keiran 👋

Thank you so much for such fantastic and detailed feedback 😊

We’re really pleased to hear you’re enjoying how easy ANNA is to set up and use, as well as the Stripe integration, useful notifications and company registration service 💪

It’s also great to hear that you’re enjoying the cashback from our partners 💛 We really appreciate your suggestion around cashback on eligible purchases too - feedback like this is genuinely useful as we continue looking at ways to improve the experience 🙌

Thanks again for the kind words and for choosing ANNA. We’ll keep up the good work 🌟

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Everything about Anna banking makes…

Everything about Anna banking makes banking easier. So easy to work with and simplifes everything 👍

19 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Joe 👋

Thank you so much for the lovely review 🙏

We’re really pleased to hear that ANNA is making banking easier for you and helping to simplify the day-to-day side of managing your finances 🫶

Keeping things straightforward and easy to work with is exactly what we want for our customers, so it’s great to know you’re enjoying the experience 💪 Thanks again for your support 🤝

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

I use Anna Bank on a regular basis

I use Anna Bank on a regular basis. Very user friendly and simple.
The accounting set up is good, invoicing is simple and book keeping is simple and useful.
Probably not as easy if your business is cash based but ours is mainly business to business so it is a perfect fit for us.

19 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Graham 👋

Thank you for taking the time to share such detailed feedback 🙏

We’re really pleased to hear you’re finding ANNA user-friendly and simple to use, and that the accounting, invoicing and bookkeeping features are all working well for your business 😊

It’s great to hear that ANNA is a good fit for the way you operate, particularly with your business-to-business setup 💛 We really appreciate you sharing what works well for you, as well as where you feel the service may be less suited to cash-based businesses 🤝

Thanks again for choosing ANNA and for your continued support 🤩

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Excellent services

Excellent services

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Hasseb 👋🏼

Thank you for your lovely feedback! 💖

It's so nice to hear that you’re finding the ANNA Money app easy to use and that you’re enjoying your experience with us. We aim to provide not just a good service to our customers but an exceptional one 🚀

If you ever needed a hand about anything, feel free to reach out to our amazing team, we're here for you 24/7 🙌

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles

Such a good app for people on the go…

Such a good app for people on the go all the time. Love it.

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Bernard 👋

Thanks so much for the lovely review 💛

We’re delighted to hear ANNA fits so well into life on the go 🤩We’re all about making managing your business quick, simple and convenient, wherever the day takes you 🚀

Please remember we're available in the app 24/7, should you ever need us 🙏


Best wishes, Robin - Customer Experience Specialist

Noté 5 sur 5 étoiles

Quick, efficient and professional service

Quick, efficient and professional service. Can’t ask for more!

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Mark 👋

Thank you so much for your fantastic review 🤩

We’re over the moon to hear you’ve found our service quick, efficient and professional 🎉

We know how important it is to have things handled smoothly when you’re running a business - so it’s great to know we’ve made things easy for you 🙌

Please remember we're available in the app 24/7, should you ever need us 🙏



Best wishes, Robin - Customer Experience Specialist

Noté 5 sur 5 étoiles

Great service fantastic

Great service fantastic

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Waseem 👋

Thank you so much for the fantastic feedback 💛

We’re really pleased to hear you’ve had such a great experience with ANNA 💪

It’s always lovely to know the service has hit the mark 🎯 Thanks for taking the time to share your experience - we really appreciate it 🫶

Best wishes, Annie – Customer Experience Specialist

Noté 1 sur 5 étoiles

You have held my business money that…

You have held my business money that was refunded to me against my wish. I have provided all documents to show that the money is mine. I have submitted bank screenshots to let you see where I sent the money to Anna.
Yet you have held my money against my wish for!no reason.

Due to this, I have suffered significant loss, I should have bought goods and start trading but you have made me loose money and prospective customers.

I have suffered severe anxiety, panic attacks and severe Mental stress due to this actions. I regret ever using Anna.

Just release my money to show in my balance , so I can use other platforms who actually protects their customers.

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Blessing

We’re very sorry to hear about the impact this situation has had on you and your business

We appreciate how frustrating and worrying it must be to be waiting for access to your funds

We’ve escalated this matter as much as we’re able to, and our team is continuing to look into it. We’ll be in touch as soon as we have any updates we’re able to share

We’re sorry again for the frustration this has caused, and we appreciate your patience while this is being reviewed

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

I have had a Business account with Anna…

I have had a Business account with Anna for some time now.Whould highly recommend for business users .Great service they provide.

18 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Yakub 👋

Thank you so much for your kind words 😊

It’s wonderful to hear that you’ve been with ANNA for some time and have continued to enjoy the service 🙌

We really appreciate you recommending ANNA to other business users 🙏 Making business banking straightforward and reliable is what we’re here for, so it’s lovely to know you’ve had such a positive experience 💛

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Easy to use ,just perfect 🤩

Easy to use ,just perfect 🤩

17 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Constantin 👋

Thanks so much for the lovely review 💛

We’re really happy to hear you’re finding ANNA easy to use and that everything feels just perfect 🤩

We couldn't ask for better feedback so thank you for making our day 🙏

Please remember we're available in the app 24/7, should you ever need us 
😊

Best wishes, Robin - Customer Experience Specialist

Noté 1 sur 5 étoiles

I do not recommend ANNA Money.

I do not recommend ANNA Money.
My company was opened using ANNA’s address service, and I later asked ANNA to arrange the PAYE registration for the company.
ANNA has already taken the payment for the PAYE service, but so far the service has still not been completed.
At the same time, my business account has been blocked for 22 days, with company funds still inaccessible. I have contacted support several times, but I keep receiving vague responses saying the account will be reviewed, without any clear resolution or reliable timeframe.
This situation is seriously affecting the operation of my business. It is extremely frustrating to have company funds blocked for more than three weeks while also paying for a business service that has still not been delivered.
Communication has been poor, the delays are unacceptable, and I have completely lost confidence in ANNA as a business banking provider.
Based on my experience, I would not recommend ANNA Money to other business owners.

20 août 2026
Avis spontané
Logo de ANNA Money

Réponse de ANNA Money

Hi JB

We’re sorry to hear you’ve been left feeling frustrated by your experience, particularly with the impact this has had on your business.

As a business account provider, there are occasions where accounts or payments may need to be reviewed as part of our regulatory and financial security obligations. These reviews can sometimes take longer than expected, and we understand how difficult it can be when you’re waiting for access to your funds.

As this is a public forum, we’re unable to discuss individual account or payment details here, but our support team can look into the specific circumstances of your account and provide any updates they’re able to share through the app.

We’d like to look into the PAYE registration service you mentioned and check its status for you. We've requested information from you on this platform so we can look into this for you, as we can't locate your account solely from the information in this review.

We appreciate that this situation has been frustrating, and we’d like the opportunity to review what’s happened and help get you the clearest information possible.

Best wishes, Robin - Customer Experience Specialist

Noté 1 sur 5 étoiles

22 days with business funds blocked and no resolution

Very disappointing experience with ANNA Money.
My company, Fortrex, has had its business account blocked for 22 days, with company funds still inaccessible.
During this time, I have repeatedly contacted support asking for a clear explanation and a realistic timeframe. Unfortunately, the only response I keep receiving is that the account will be “reviewed within 10 days” or that the case is still under review. Those deadlines pass, but nothing actually changes.
This is a business account, and having company funds frozen for more than three weeks with no clear resolution is causing serious disruption to the business, including difficulties with payments, suppliers and normal day-to-day operations.
I understand that financial institutions have compliance procedures to follow, but 22 days without a proper explanation, clear progress or a reliable timeframe is extremely frustrating and unacceptable from a business banking provider.
I hope ANNA resolves this urgently and improves the way it communicates with business customers when accounts are placed under review.

20 août 2026
Avis spontané
Logo de ANNA Money

Réponse de ANNA Money

Hi Joao

I'm sorry to hear of the impact this has caused your business, and the frustration the time frame is causing

We appreciate how difficult it is when you’re waiting for access to your account and don’t feel you’re getting the updates you need. Our team is continuing to review your case, and we’ll be in touch as soon as there are any updates we’re able to share

Thanks for your patience while this is being looked into, and we’re sorry again for the experience you’ve had

Luke – Customer Experience Specialist

Noté 5 sur 5 étoiles

I’m liking the new set up

I’m liking the new set up! It’s easy to use, but I am missing what my last reference was, especially when it comes to Account references. Which does slow my payments down. But I understand it’s probably to do with security.

17 septembre 2026
Logo de ANNA Money

Réponse de ANNA Money

Hi Nicola 👋

Really glad you’re enjoying the new setup and finding it easy to use 😊 Thanks for sharing your feedback on account references too, we appreciate you highlighting where we can improve 💡

Luke – Customer Experience Specialist

Noté 5 sur 5 étoiles
Logo de ANNA Money

Réponse de ANNA Money

Hi Keith 👋

Great to hear you found ANNA so easy to set up and use 😊 Thanks for leaving a review, we’re here in the app whenever you need a hand 🙌

Luke – Customer Experience Specialist

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus